My wife Jessie Hiebert went for the first oil charge on her used 2019 honda on June 18th thought all was good till we went to purden this weekend. Driving highway speed we kept hearing a grinding noise when we hit small bumps. Pulled over and l looked under are car found that two of the bolt that holds the aluminum skidplate up were missing. So going highway speed it pulls down and scapes the ground. Not impressed going to take it to them first thing Monday. Had to go 70 to 80km so it wouldn't scape the ground. Dylan for the service department went over and above to make it right. Great customer service.
Ur parts seller she is very rude when ever I come to buy transmission oil she always so rude to me I think she is racist before there was a guy he was so nice and treats so nicely but this lady always rude never saw smile on here face treats very very rude and also she never expalin properly always gave half information
Excellent customer service! Everyone here went above and beyond when taking care of my vehicle, saved me loads of money where they could, and never tried to sell me something I didn't need. 10/10
Recently had my 2004 Acura MDX serviced here, and they were great!!! I had a valve adjustment and a few other issues that needed fixed. They kept in touch throughout the whole process when other things needed attended to. They worked with my budget and made the whole experience pleasant. My mdx drives like a dream now. Thank you so much for explaining everything that was serviced and doing a few recalls.
Great experience overall and the staff is very helpful and made sure all my needs were met when purchasing my car.
Service with smiles all around. I didn’t feel like I was rushed and all my questions were answered. Thank you to Gordon and the rest of the staff for their efficiency when purchasing my beautiful new to me Honda Accord. To top it all off they sent me back to Quesnel with a full tank of gas! 😀
Super awesome experience with honda helping me get my first new car!! Highly recommend Gord, really nice and helpful salesmen and took everything I wanted in a car as well as my budget into consideration. Great experience thanks to Gord and his team, definitely ask for him if you ever go to look at a car!
Great work and super friendly. Chris helped me and he was awesome!
Driving thru PG from Manitoba and experienced an unusual odour in our CRV. The service personnel were able to diagnose the problem in a matter of minutes. Polite and efficient service.
Great customer service. Friendly staff and accommodating. Thank you very much Art of Wood Wheaton Supercentre and Ryan of Wood Wheaton Honda for helping me to purchase my first vehicle. Really appreciate you guys! Never thought that it would be that fast for doing the transactions. Highly recommended!
We recently purchased a Honda Pilot from Wood Wheaton Honda. After many months of test driving a number of vehicles from multiple dealerships; the professionalism, kindness, and genuine character of the team at Wood Wheaton Honda is what came through! Jim Gallaway is knowledgeable, considerate, and an absolute pleasure to work with. He had our best interests in mind at all times. Jim and the rest of the team went above and beyond. A truly positive and impressionable experience for us! Thanks, Guys!
Had a small problem under my vehicle from a piece that became loose with my newer Honda. I am from out of town and stopped there to ask for help. Chris was able to help me right away and solved my problem. Fantastic service would highly recommend! Thank you!
The service department is wonderful. My favorite person is Chris. He is a nice genuine caring guy that looks out for the customers best interest.
I just purchased a new Honda Pilot the other day after having my 2006 Honda Pilot for a long while.
So I now have experience with the sales department too. The salesman was a great person too. Just an honest , not pushy or “salemany” . He made the process so easy. I highly recommend Gord Soulds .
Fantastic service! No Fuss no muss! Quick efficient and friendly!
My fiancé and I went in pretty doubtful that we would be approved for anything, but Ryan and Gordon spent all morning (quite literally) working with us to find the best option that we could and in the afternoon when we walked out, we left with a 2019 Honda CR-V on very do-able payments and low interest rates. My family and I couldn’t be more grateful for all the hard work they put in. (Also, how happy they made my daughters, who left the dealership with several treats and goodies to remember them by{shout out to Dillon at the parts desk for this as well}). Wood Wheaton Honda will be our go-to dealership from now on!!
My fiancé and I went in pretty doubtful that we would be approved for anything, but Ryan and Gordon spent all morning (quite literally) working with us to find the best option that we could and in the afternoon when we walked out, we left with a 2019 Honda CR-V on very do-able payments and low interest rates. My family and I couldn’t be more grateful for all the hard work they put in. (Also, how happy they made my daughters, who left the dealership with several treats and goodies to remember them by{shout out to Dillon at the parts desk for this as well}). Wood Wheaton Honda will be our go-to dealership from now on!!
Excellent knowledgeable staff. Hooked me up with a new whip the same day i went
We recently purchased a gently used Honda CR-V from Wood Wheaton Honda and I'm more than satisfied with the service that we received, especially from their product specialist Jim Galloway. Excellent transaction and product!
I was listened to re my needs. I was basically looking for lower monthly payments. The bank rate is so low that I thought I would like to buy vs lease. I was also very intrigued by a sporty blue Civic.
Purchased a used Rav4 here. Arrived early for my booked test drive and was immediately helped. The process was very speedy and friendly, even ICBC was called over to the dealership. In summary, great service and competitive pricing. Would recommend!
Very easy to deal with and very helpful. This is my second time dealing with Honda and I will recommend them to anyone wanting to purchase a vehicle.
Bought a 2011 Nissan Rogue from here about a year ago. From the sales staff to the service department, it was a super easy experience. Since having it, I've taken it there to get serviced more than once and been met with outstanding customer service, especially from Chris. Will definitely continue to keep bringing my business here :)
This is our third lease vehicle with Wood Wheaton Honda. Jullian Narayan made the process so easy. Excellent customer service and outstanding value. We love our CRV. Highly recommend dealing with Wood Wheaton.
Had a great experience with Gordon chosing the vehicle we needed as a family of 5. Gordon wasn't pushy and let us have the Odyssey for an hour to test drive with 2 kiddos in tow. Definitely recommend Wood Wheaton Honda.
The staff at Wood Wheaton are just incredible! Ben and Taya were absolutely amazing!! They fit us into a brand new Honda CRV in a few hours after having test driving one. Jasmine, is absolutely amazing!! A true miracle worker!! YOU ROCK!! All of you!!
We will highly recommend to anyone wanting to purchase a new vehicle to go to Wood Wheaton!! Service is exceptional !!
I was recommended a staff at this location by a colleague of mine. Scott McDonald was helpful in the process of finding the right vehicle and even though it took an extra week, the wait allowed me to find a vehicle I was truly happy with. Jasmin Siemens had been tireless in explaining all my options for me and both of them stayed beyond regular hours to help me get the vehicle rolling. Thanks Wood Wheaton Supercentre!
Worst Service experience ever. First i made wrong decision in 2016 when bought my car from them , leaving everything behind, today i went for oil change & slight issue with display. I dropped my car at 8.30 and guy said it will be done in hour and went home but even after around 2 hrs i was waiting for their call, & my shift about to start , i went to dealership asked for car, & they said they are busy. finally got my car & they charged me $188 for their great service. I hope if i can submit this with no star, again my bad i have to give them single star. Never going back.
Super lovely people to work with, I have gone through tons of vehicles, so its nice to know that I've gotten something reliable. I got a really great deal, and I'm so happy with my new car!
Fantastic service. Staff was super kind and helpful!
Everyone was amazing and the service was professional and sincere. Jim was awesome and answered any questions that we had. I will definitely be dealing with them for anything in the future as they will have my business for life 😁
The staff was extremely professional in everything they did for me. They showed me every single item in regards to my purchase and took the time to explain it in detail. By the time we walked away with 2 vehicles it felt like we had been talking to family members rather than a sales team. Truly wonderful experience I would highly recommend them to anyone looking to purchase new or used vehicles
Everyone was so friendly, genuine and welcoming from the time I arrived at reception to the minute I left! I felt like a guest of honor even before I had committed to a purchase!!!
The level of service I received at this dealership was outstanding . The staff are professional, courteous and friendly. It was only a matter of a few hours and I was driving away in my brand new Honda CRV! I would highly recommend dealing with this dealership,you will not be disappointed with the level of service that you receive!Also they are highly competitive. I was unable to get the time and day from my local dealership. So I will never be car shopping anywhere else, thank you Dave , Jim and Jasmine😊
I ended up buying the first car that I test drove on the lot,a brand new civic LX. Every body was super friendly there and easy to talk to. They explained all the features good and in depth aswell as everything that they were selling me. They didn't try to sell me anything that I didn't want or need either which made the first time buyer experience alot better. Would totally recommend to anyone looking for a new vehicle.
Traded my vehicle in for a new car, and the experience was easy and painless. The staff were all wonderful, the sales and financing teams were not pushy at all and worked with me to find a car that fit my needs perfectly. If your interested in a Honda I would recommend going to see Teya and I'm sure she can help you out!
I appreciated being able to arrange the trade in of my vehicle with the sales person by email and text prior to coming to Prince George.
I think that the dealership was in a bit of a state due to their finance employee being away. However I also think that there was a lack of communication between staff. At one point the service tech advised me that he didn’t know what was going on and blamed the sales associate stating: “salesmen suck”. I found this aggravating and unprofessional.
Overall I was very happy with my purchase and the sales and finance people were friendly. However we waited far too long to have the paperwork taken care of. We weren’t offered refreshments or anything else to make us comfortable over the 3.5 hours that we had to wait. Therefore it could have been better.
Always quick and friendly. I always receive great service from them .
Like Most things about my Civic...hate the booking system...drop car off at 7:30am(for 10 am appointment)..3 pm car still not looked at...they actually said they didn’t have my car!! Gave option to MAKE time to fix the car (only a shock), or I’d need a courtesy vehicle for a day or so(from out of town). They got it done!! Lol. If it wasn’t warranty work, I would definitely take the car somewhere else!
Not so happy with lack of communication from Wood Wheaton Honda after we drove the car off the lot!
Newer Honda’s certainly don’t have quality as the older cars do!!
I don't know how WW consistently delivers such good service. They ALWAYS somehow find away to make me feel appreciated.
Very flimsy diagnosis process and a low level of conscientiousness with the way they solve problems. I had an P1547 issue and they said they checked the Evap system for leaks but didn't find any. So to troubleshoot the issue, they got me to replace 2 separate parts that cost me total of $600, but those didn't resolve the issue. Then, they thoroughly checked the system for leaks and found a leak (why they didn't thoroughly check it before, I don't understand), and so, to fix it will cost an additional $500 ~ $600. So clearly they're not very thorough with their inspection. I understand that they have several cars to deal with per day and want to get things done swiftly, but recklessly recommending solutions and say "that's how its always been done and it worked before" is nonsense. Not every case is the same and the solution should be unique to the problem. This is why I brought my car (Honda Civic) to you and not another, because I assumed you offered better services. I'm very disappointed. I expected better.
Francine went above and beyond.she is the best.she replied to all our questions within seconds.Overall we had a wonderful experience.I will be definitely recommending the Prince George hond a to my friends and family...
Traveling from Calgary to Terrace, one of the rain gutters fell off just outside of George . I called Honda at Wood Wheaton. I explained I was on my way over and told them what happened.
I was extremely pleased to hear the voice of a very pleasant and upbeat person ( Crystal)and so ready to help. She told me to just come to the shop to have it looked at. Well I’ve never been to this place (Honda ) dealership, and I tell you ... great superb service from the manager to the front desk!!! So awesome...This is so typical of all the Honda Dealers ships I’ve dealt with ...
After 11 years driving a car that is no longer made, I had to decide where to go. My research led me to a Honda, because of reputation for having a reliable product. I was looking for new car, with a list of must have options, long and specific. The 2019 did not have it all, but like magic Cindy produced the sharpest 2017 Sport Touring edition, which had everything I wanted and things I did not know I needed. Cindy was smart, professional listening to my requests. Upon seeing the vehicle it was a wicked red and black, but how did it drive? Off I drove and instantly felt the engine respond and the car hug the road. What a surprise! I was sold, but not ready to buy. Cindy offered me a seat, some tea, and before long the car was mine. Wood Wheaton had everyone on site to insure, register and finance the vehicle. What a good experience and Cindy , I thank you. I love my little flying machine.
I dropped my car off for what I was told would be a two hour appointment as I was purchasing new tires. I made it clear at drop off that I needed to be somewhere at 4 p.m. I got no responses to my texts to the customer service advisor so went to the shop only to find my car was not ready. This resulted in an incredible amount of stress and $100 fee because I was so dramatically late picking my children up from daycare. A very similar episode happened when I took my car in for an airbag recall, this time their delay cost me $30 in cab fare and $30 in daycare late fees
I brought in my old Accord needing some keys programmed. I was treated to exceptional service and care. They were accommodating and very easy to deal with. Thanks Chris and the whole Honda team.
Very happy with the purchase made from the staff at Wood Wheaton Honda would recommend them to anyone
Vikki was really helpful and so friendly. Got us in and out as quickly as possible because she knew we were travelling with our cat and even got us a discount!! She gave us info about local restaurants and hotels in case we had to spend the night. She went above and beyond. Thank you Vikki and thank you Honda!!!
Quick same day service with no pressure. Jim and Jasmin make a great team. We ended up with the car we wanted and a warranty that makes sense. No pressure to add all those last minute charges you may get from other dealerships in town.
Got my civic here and the gentleman who helped me was very friendly, very informative, and very patient. I did bring it back for the staff to check on a few issues. Wasn't happy when I was charged a couple hundred dollars for the service and time when they had found out nothing was wrong with the car..
Love love love my new Civic, and so enjoyed and appreciated the excellent service from Jim, Jasmin and Dave who were professional, knowledgeable and friendly. Can’t recommend them highly enough. (And always a pleasure to see Jeff.) A seamless and stress-free transition from my old Civic to my new one.