Just bought a Lincoln from Nick Hunter. Great guy, knew his stuff and stood behind his word. Fantastic experience and I will be back.
Fast and excellent.
Thanks so much for assistance
Excellent service from the parts department. He provided helpful information, and was super fast.
I bought a new Escape from Cam Clark Olds just over a year ago. Overall, really good service and I'm happy with how they tried to handle my post purchase concern. The issue is that I bought sight unseen which in retrospect is my fault but I was trusting that this could work on a new vehicle purchase. I asked that given that I live several hours away that the vehicle be closely inspected for flaws and I was ensured that this was the case (I have texts to prove this point). When I received the vehicle it had/has a dent in it. These folks did offer paintless dent repair but the likelihood of the paint cracking due to the 'sharpness' of this dent is high, creating further problems so not a great solution. To their credit, they did offer to swap the vehicle for a different one in stock. The issue for me is all that was left was a black or white vehicle and not what I wanted. In the end they tried...and I still have vehicle with a dent in it which I have to say disappoints me every time I look at it. Would I purchase there again? Maybe, but not without inspecting the vehicle closely prior to closing the deal.
The service department was fantastic. Got my service done in a very timely manner. Also, I will be due tires by the next service before winter, and they worked with me to check out the best prices I could get. Highly recommend
I got a good deal on my truck and enjoyed the experience with Taylor. I had my questions answered and love my new truck. There were some things I needed and they got them removed from my trade in at no extra cost. I’m glad my niece referred me to olds cam Clarke because they had the specific truck I was searching for. Thanks for everything guys.
Matt
As always can Clark ford in olds is the fastest and the best place to get your car worked on. Even if you don’t have service the sales crew and parts are amazing. I have been going there for 5 years now and every person I talk to there are great and professional. I will never take my car or any other vehicle I own to any other place other then can Clark ford in olds. They always go out of there way to make it the best experience it can be.
First time taking my car to Cam Clark, and I have to say I was impressed. My car was not ready when I picked it up and Lucas arranged for me to borrow a truck till next day.Thanks again Lucas.
Sales staff were very professional and friendly, they made me feel like they actually cared about getting me the best deal possible not just chasing a commission. I would highly recommend checking them out if shopping for a new ford.
Service manager Robin and service advisor Lucas were great to
deal with regarding extended warranty issue regarding
air conditioning service on my 2014 Ford Expedition. They
were helpful and took the time to discuss the problems and
resolve all issues to my satisfaction. I highly applaud
these valuable employees at Cam Clark Ford Olds AB.
Oil change on motorhome was done on same day requested; had to squeeze me in to accommodate my request. The booking and work was done efficiently and the front desk person in service was very personable and friendly.
Great staff!
I was in Cam Clark Ford Olds for an oil change and to have my winter tires off, summer tires on. The staff are so nice. The surroundings were clean & fresh. The work was done correctly in a reasonable time. The price was as expected.
Super service. Issue with front end grind and tire losing air. Got in the next day.
Ended up being metal on metal in brake rotor and nails in both front tires. They checked the other front tire without request. I was aware of very slow leak. Brake rotors and pads replaced as well as loose tie rod - wheel alignment. Got back when promised.
Now good to go for (hopefully) thousands of km.
Thank you advisors Tanisha and Lucas ... and thank you tech. assigned the job!
Len
I very recently had my Ford Edge in for an oil change. Wayne was wonderful in getting it booked in and they all were fantastic about keeping it sanitary and respecting social distancing and sterilizing. They made me feel comfortable about allowing someone else in my car during these unprecedented times.
I am always happy with the service and the people at cam Clark ford in olds. Tenisha is absolutely amazing and does everything she can to make the customer understand what’s going on and is happy. She explains the bill and does her best to answer all questions. I will never go anywhere else to have my fusion serviced. Well done.
My visit at Cam Clark Ford Olds Quick Lane was for an oil change and a new battery. The service was quick and efficient. The staff friendly and professional. The prices were competitive. I have always had good service there.
Very helpful people at cam Clark ford in olds and got the job done fast.👍
They refinanced my car making it more affordable month to month. Whereas friendly as can be and also threw in some winter tires at a reasonable cost to Help me out. Would recommend!
Clutch done within 3k on a new to me ranger. Paid thousands extra for added coverage that of course does not cover this.
It is at cam Clark Airdrie. I bought from a dealership for peace of mind. Not to have sorry about your luck conversations on coverage 83 days after getting it. Still recovering from the down payment. I am borrowing money from family now just to get to work.
Cam Clark Ford in Olds fixed our F150 truck. They were easy to get our truck into, found the problems, contacted us every step of the way, fixed it in a timely manner and even gave us a deal on parts. Cheaper shop rate then other places. Would definitely recommend and will definitely use there services again.
True old-fashioned customer service. Departments work as a team, from the sales floor to the mechanic. Customer service was still a high standard after three years into a lease. Happily returning to Olds for my third vehicle.
The service adviser named Taneasha was very knowledgeable and easy to talk to, as well the tech jarred got the work done fast, the vehicle was up and running in no time, very efficient crew good job guys. Seriously i think the only wait was for the part which was only one day. Thank you for excellent service.
I recently bought a new vehicle at Cam Clark Ford Olds. I dealt with Nick, Cory and Lorelei. They were all very helpful and wonderful to work with. I highly recommend this place, even if it's a bit of a drive from where you live the customer service is definitely worth it.
I recently bought a new vehicle at Cam Clark Ford Olds. I dealt with Nick, Cory and Lorelei. They were all very helpful and wonderful to work with. I highly recommend this place, even if it's a bit of a drive from where you live the customer service is definitely worth it.
The service was quick and efficient. Staff were very knowledgeable and very polite. Rarely do you pass an employee and they smile at you and say hello- they do at Cam Clark Ford and this is very much appreciated.
Thanks for your great service and great people!
We paid retail price, not wholesale as claimed by the dealer’s response to this review (another manifestation of their dishonesty). And what does Cam Clark have against Americans?
We purchased an F-150 will multiple issues. It has a cold start rattle and it dies when driving on the highway! We feel like we were sold a vehicle that they knew had problems and they aren't willing to do anything to help remedy the situation. Steer clear of this dealer.
Our experience:
We are an out-of-town buyer. After asking all our questions about the vehicle we bought a plane ticket to pick up the vehicle. We were told the vehicle was in perfect running condition. When we picked up the vehicle it ran great. We started our 1,500 km journey home. On the way home the vehicle died 4 or 5 times while on the highway. It was very scary and dangerous as the accelerator would not work at all. Once we made it to Montana the vehicle stopped dying and we made it the rest of the journey without a problem. We thought maybe the vehicle just had bad fuel and didn't notify the dealership.
After arriving home, the vehicle was in storage for 30 days. I just stared driving it again. It has died the last two times I've driven it. I called the dealership and spoke with one of the sales managers, Cory Bond. He informed me that there is nothing Cam Clark Ford is willing to do to fix the problem. I am very disappointed in my experience working with them. They have poor customer service and I would not recommend buying from this dealership.
Just bought a used vehicle from these guys and have had nothing but problems. Not going to be cheap to fix and Cam Clark Ford said they weren’t willing to do anything to help. Never would have thought that buying a certified pre-owned vehicle from the dealership would be a bad idea. Drive into Calgary and buy from a different dealer!
Trish is an excellent saleswoman who will find a perfect vehicle to fit your budget and needs, and everyone in the quick lane are fast and friendly! Overall everything from buying my car to getting service done has been easy, stress free, they always provide great quality of work and strive for that 5 star rating
Great service staff and sales people.
Had some significant warranty work done recently and the staff was very helpful throughout the process.
Buyer beware. Here is my experience.
On July 17, 2019, we were on holidays in the Calgary area. On the way home we stopped in at Cam Clark Ford in Olds to look at a 2016 Honda Accord. We had a limited time so took the car for a test drive and decided to buy it.
As we looked the car over, a concern I had was the tire wear. When asked what the tire wear was the Salesman explained it was 6/32. As requested, a mechanic came out and retested the tire wear assuring me it was over 5/32. When I got home and checked the tires, they measured under 4/32 at the time of BC provincial testing.
When we left the dealership, we discovered immediately within the first few kilometers the row of running lights on the drivers side were half burned out and would have to be repaired.
The thing that irritated me the most came after we had agreed on a price and then went to the finance office to sign the final papers. When the papers were handed to me to sign I noticed that there was a documentation fee of $599. When I inquired what this was, the finance manager said it is a Govt. requirement and was not negotiable. Frustrated I paid the fee. When I got home and searched DOC on google and discovered this was a dealership charge and not a government requirement at all. What was unique about this purchase was that I paid the full amount of the deal in cash. There was little negotiating on the price, however, I felt as though they made up the difference with a documentation fee that was excessive and unfair. The staff is very friendly, however, buyers watch for things like tire wear, excessive documentation fees and valid consistency between paper reports and the actual condition of vehicle.
We had a 15 passenger van for our business that was falling apart, we went to Cam Clark in Olds and was talking with Taylor Wickwire about an upgrade To a 2019 Transit. Being a vehicle Sales Person in the past, working for both Dodge and Ford, I know when I’m being treated fairly and when I’m being scammed, well my experience with Cam Clark Ford was AMAZING! Taylor was fantastic, she understood what we needed, what we wanted and she found us the perfect vehicle! She was upfront about everything including price. It was the best experience I have ever had, and I don’t think I could have sold myself the vehicle better then Taylor did! Overall completely amazing and I will be a returning customer to both Cam Clark Ford in Olds and to Taylor Wickwire. 5 stars, Amazing & Incredible experience!
The service and details to our F150 having the full detailed package done was just awesome. The whole vehicle looks like it just came off the assembly line. Even the engine looks brand new with not a speck of dirt to be found.
I recently had a repair done on my Ford Explorer and the service was of high quality. There was a bit of set back with a problem not being rectified a couple months back. But Tara was relentless in keeping me satisfied and happy. When I returned to have the noise checked out I was impressed with Brent. He had a pleasant disposition and I appreciated him explaining the issue to me in a way I understood. What I also impressed with is the respect shown to me as a woman. This is important because not every dealership demonstrates this and it is of the utmost importance to me. Shelby and Wayne always have a smile on their face when they see me and I feel welcomed and appreciated and in good hands.
Kudos to all!
Staff seemed knowledgeable and friendly. Brought my car in for a recall fix, brought it in for 9 A.m, then went for a 2 hour walk. Came back, and my car was still not in the shop. Then I went to see the service staff, and they said my car would be in next. In a short amount of time, it was in being inspected.
Maybe a buch of other folks were booked before me for that day, but my car did go in awfuly quick after I returned from my walk. Anyhow the service was done good and the staff were good to deal with.
This is the first vehicle my wife and I have purchased outside of the city of Calgary. I would not hesitate to recommend Cam Clark Ford Olds to anyone. The service we received has been top notch. From our sales person (Jodilynn) all the way to our quick lane advisor this past weekend (Phil) we have felt very welcomed and happy to do business with Ford.
Service and people were great. Not happy with the ridiculous amount you are charging me each time for "shop supplies" which is a bogus charge, in my opinion. I don't need to hear the same story every time that the charge is need to cover shop supplies. The shop supplies charge should be based on actual shop supplies used for my particular visit, not a percentage of the bill or whatever method is used for creating such a high charge on top of the other charges.
Quick service, confirmed what was wrong with my truck and had it back to me asap. I was in contact with them the whole time. Awesome to be in the loop.
The team at Cam Clark did a wonderful job finding me exactly the truck I wanted for a great price. They were excellent to deal with and the truck is awesome. (Of course it is. It's a Ford.)
I was in and out quickly for my oil change. Also my fob needed a battery and that was dealt with immediately. Great job
Excellent service provided by the staff. My vehicle was promptly brought in to the service bays and work was completed in a timely manner.
From the moment I walked through the doors I was greeted with a smiling face. The receptionist was quick to find me a salesperson. Great humour I might add. My salesperson was Taylor Werk and she was new to Ford but that didn’t slow her down a bit she had answers for me and if she didn’t know she got someone to answer them very quickly.
Taylor , Cory Bond sales manager, Nick Hunter salesmen, Robin Brooke finance, Wayne Marietta service all came in to address my many many questions.
I would highly recommend Cam Clark Ford in Olds if your in search of a new vehicle. They are professional and will not leave a question unanswered. A really great staff. Lots of humour easy going down to earth people.
My car was serviced for a recall.
The time for the repair was quick and the vehicle was ready as promised.
I do heartily commend them for service this time and for all the last 12 years
WG
I love these guys so much I brought them a homemade cake to say Thank You at my first service! Yup, I drove to Olds to have it done, because they deserve my business.
It was such a treat with our Ford Maintenance Protection Plan. We had our new Ford Escape serviced with its first oil change, and we didn't have to pay a thing. They checked over the whole vehicle and even rotated our tires. Nathan was fantastic! Thanks!
Customer service is outstanding. Dan and his team is going above and beyond to help out with our Ford Transit when we needed a brake light checked.
Bought car few weeks ago from olds cam clark, Nick hunter was good sales rep got vehicle ready for the day he said vehicle would be ready. was making noises had mechanics look at it couldn't find issue, brought back in following week noises continued louder. Mechanic this time found issue and car sounds great.
I had a great experience with this dealership, and personally recommend it as well. Nick Hunter (Salesman) assisted me when ever I needed it, A for effort. I've read the poor reviews at this dealership as well, keep in mind that not everything is perfect. But this dealership and it's staff, strive to do thier best in helping you the most they can. Regardless of a few bad icidents, I'd say thier track record is amazing.
Keep up the good service Ford!
First class service with a small town personal touch and TONS of heart!! We are evacuees from Fort McMurray and spent about a week in the Olds area - we were treated with incredible kindness, generosity, and respect. This dealership is 2nd to none in our books!!
Cam clark ford has a small town feel with great service and the great thing is you get huge savings because they have the same promos like the big stores in calgary, airdrie and red deer. I also like how knowledgable the sales staff are and how theres no games just great service and great prices. i will be buying my next f-150 off them for sure and cant wait to see the 2015 !
great place to work & do business :)