I had THE BEST experience with Abel.
He was courteous, polite, thoughtful and friendly.
I was surprised to come back and find my winter dirty car had been washed and I was given another free wash for the next time!
Honestly, the service at Cam Clark has been fantastic and I highly recommend them.
Cam Clark Ford is highly recommended.
It was an extremely pleasant experience we had. We walked out pleased and amazed with all the exceptional service we had from Kristine Simmons and Chad Laverick. At first, we though we would be out of luck in finding a vehicle that will replace the old one for some reason. But so thankful for the effort that Bryan, Chad and Kristine had made for us. Chad was superb in finding the vehicle that fits our budget and what we need. For every question and communication that I've sent was replied timely and clearly. Kristine's explanation in every details regarding our car loan was great, easy to understand. The best customer service experience we ever had. Will definitely recommend Cam Clark Ford to our family and friends.
Absolutely fabulous from start to receiving my perfect F150!
From walking in the door, everything went fabulously well. Chad is great at his job, he found us the perfect vehicle, arranged a test drive on the spot and negotiated the best possible price. He answered all our questions with expert knowledge! Shawn, the finance guy, is so user-friendly and easy to deal with and will find a way to make it work for the customer. This is the Ford winning team!!
Cam Clark's mobile number is posted in store and I sent him a text message thanking him in person - he got back to me within minutes. Now that is customer care and partnering right from the owner!
I can't be happier with my new F150, it is an amazing vehicle and the team at Cam Clark Airdrie has been a pleasure to deal with.
I was looking for a truck to replace an older one and got exactly what I wanted. Nathan was extremely helpful and provided me the knowledge I needed to make the decision on my new vehicle. He also hunted down my choice of ruby red metallic and tan interior and i absolutely love it! Financing went very smoothly, my apologies as I forget the lady's name who assisted me but she was fantastic. Overall the service was excellent and I would recommend this dealership to anyone looking to purchase a new vehicle. Thank you all for a fantastic experience!
I arrived back in Calgary from out of the country on Thursday evening. After the extended cold snap my truck would not start at the airport. I tried boosting and had no success with that and after a 16hr delay got my truck towed here Friday morning. When i went in to request service they told me that it was a spark plug issue and that it would be over 900 dollars. I asked about a battery and he informed me that it wasn't a battery and the problem would be much more serious. I left them my truck Friday morning. Friday afternoon I called the quick lane at Cam Clark and asked if they would have time to put in a new battery that afternoon. The person couldn't guarantee it but as I live 150km away he thought they might be able to sneak it in before the end of the day. The guy from the service counter when he went to get my keys told him that it wasn't a battery problem.
Saturday I called and told them I will come and get my truck on Sunday and to leave me keys in the gas tank. I came down and put in a new battery and drove it straight off the lot. Your service department tried to take advantage of the cold weather to get a bunch of work I didn't need done and I am appalled. I specifically took my truck there because I purchased from Cam Clark in Red Deer and have had good service in the past The person in the quick lane was great (Tyler I think), he was helpful and honest on the phone, but the service desk guy was trying to rip me off the moment I walked through the door.
I will not be purchasing another vehicle nor will I be getting service done at your dealership.
Feel free to contact me if you have any questions.
I recently had my F-150 recalled for the replacement of a part. Due to the unavailability of the part upon receipt of the recall notice I was placed on a waiting list. Cam Clark was very good about contacting me directly once the part was available and arranged for me to have the part installed at my earliest convenience. I delivered the truck in the morning, they provided me with a courtesy ride home and also picked me up once the truck was ready early in the afternoon, complete with a fresh external washing. This is the level of service I have come to expect from Cam Clark Ford in Airdrie since I started to deal with them when we moved to Airdrie in 2000. I couldn't ask for anything better.
This is my second F150 that I have purchased from a Cam Clark Ford Dealership. Both experiences were very positive. Mat was very helpful and knowledgeable as a sales consultant. The rest of the team was also pleasant and efficient. I am enjoying my new Lariat. Thank you.
We are new comers to Canada and we are still using our international license, it was cumbersome to get the best deal for a car insurance, however, when getting a car from Com Clark Ford, we did not have any problems. So basically our dealings with Ford helped lessen the burden in getting a new car.
ED Wan our sales agent helped us pick the right one suitable to our budget and constraints. He is able to provide us with more than what we expected. We definitely recommend him as he will tel you straight what is available for you and does not push.
Shawn Ye is our finance manager. He was very accommodating and helped us get the best possible deal and terms for our new vehicle
Bryce is our go to guy with regards to anything about the car. He helped us understand the features and figured out the suitable driving experience for our driving style.
Overall, this dealership in airdrie is the best. Our experience here Is superb and we will buy our next vehicle from them again
After spend 3 days upgrading the truck was a excellent experience dealing with Daniel and Joyce. They help to every decision and worked hard with me to make my dream truck. Also the parts department (I can't remember the name of the person) he was awesome as well taking time to find all the parts that better fit my truck. Thank you so much to the all team. I'm really happy.
Can’t say enough about the great experience I had at Cam Clark Ford Airdrie!!
Friendly, professional & attentive! I never felt rushed or pressured.
Big thank you to Kelly & Shawn. You both do a fantastic job representing Cam Clark Ford.
And a huge thank you to Trent Holdegaard. You sir are a rising star there! I will definitely be in touch with you the next time I need a vehicle.
Great brand and great Staff!
Another great experience at Cam Clark Ford. Specifically this time at the quick lane . Tyler Lucas is always so personable, and amazing to deal with. He is honest right out the gate on how long everything is going to take, and then during the wrap up thoroughly explains everything that was done to my vehicle. This type of service isn’t common at “Quick Service” facilities, which is why I keep going back.
Thanks Tyler!
We recently purchased a new vehicle from Chris Ingram. Chris was awesome to deal with. He is informative, helpful and goes above and beyond. When we went to pick up the truck we met Natalie. Natalie walked us through all the features of the vehicle. She was incredible with our family. We decided to leather our truck and Natalie had made several suggestions. She made sure all details were correct, and that everything was dealt with promptly. Thanks to both of you for an awesome experience!!
Huge thanks to Ed Wan and my third Cam Clark Ford purchase to date!! Ed is a 5 star guy, never pushy, always listens and works so hard to find the perfect vehicle for the needs of me and my family! He listens and cares and makes the entire process enjoyable and easy. For service and parts, this is the only place I will ever take my truck. The entire team has my business locked down for years to come and many more incredible vehicles I’ll be proud to call mine!! Great Job Ed!!
I live in NW Calgary and am minutes away from North-Star Ford, but I much prefer making the drive to Airdrie and Cam Clark Ford. My vehicle was purchased at Cam Clark and their service and how they go about business is 5 star. They don't pressure you, and the service department doesn't try to cheat you into spending more money. I love the group they have at this dealership and if you live in the NW or North Calgary like I do and tend to go to North Star Ford, save yourself the hassle of dealing with them and bring it to Cam Clark. The service, the staff at Cam Clark is like Night and Day to what you get at NorthStar.
Thanks Cam Clark for always giving me a great service experience !
Took my F150 to Cam Clark Ford in Airdrie for routine maintenance. I mentioned that I have a speaker issue once in awhile but turning the stereo on and off fixed it so I wasn't concerned about having it looked at. The staff looked at it anyways and ordered a new speaker which I wasn't expecting.
This was my first experience with this service department and it was a good one.
Service staff were friendly and courteous and attended to me the moment I got to the shop. Good explanation of what was done and what was fixed, as well as what couldn’t be addressed due to inability to recreate concerns. Very pleased with the service provided and will 100% bring my vehicle back again.
I had my service and snow tire installation completed today. There was a mistake made in appointment times this week, however I must commend the Quick Service Advisor, and Service Manager for quickly and professionally ensuring my service needs were met.
Jorden Lewis, Quick Service Advisor, was extremely patient and friendly in helping me reserve an appointment time and service requirements that were met to my absolute satisfaction. Well done! Thanks.
Very nice place. Staff are awesome. Willing to help. I enjoyed the selection that I had to choose from. They helped me find a vehicle. I thought I couldn't get into a new car. But they did it. Thanks guys! Keep up the good work.
Just fantastic! Chad in sales really had my back through the entire process and was immediately available to me whenever I called or came in. He even kept the rest of the team coordinated in helping to keep me informed during the entire process. Was the best car buying experience I've ever had!
Just want to give a huge shoutout to Bryan Swanson and His assistant. They were very accommodating to me and answered all the questions I had and delivered my vehicle with ease. They are a great team and I would definitely recommend them to anyone I know who is looking for a vehicle.
Terrible customer service from their shop. Its been an ordeal, over 2 months since I took my car in and over three weeks since I’ve been able to drive. I’ve had to leave several messages with the service tech assigned to me and he never calls back. I talked to the manager the other day and she seemed okay, and that prompted the tech to call and leave me a message asking how they could make this better. Of course he doesn’t answer when I call him back and he ignores my message again. Stay away from getting any work done here, they obviously don’t care about their customers.
Very happy with this company. Bought my truck from them at a great price in 2015. Had to take it in for service twice so far, first time they didn’t fix it but second time they did, was all covered under power train warranty. Both times I used their shuttle service from Calgary and it was very fast and efficient. Thanks for the great service.
Very easy and quick service. Went in for a recall..expected 2 day turn around and they actually got it back to me that afternoon. Always very friendly and helpful staff. Thanks!
Service was slower than expected; I was told my truck would be done in 2 hours but after 2 hours it was still sitting where I parked it. Otherwise service was done well, I was given a nice courtesy wash, and the new wiper blades are really good this time. I will continue to go to this location. But will always make an appointment rather than walk in.
The customer services at Cam Clark Ford is fantastic! I drive 45 mins from Calgary to Airdrie for all service maintenance and repairs for my truck. Totally worth the drive! I could not be more pleased with the experience I received from Abel at Quick lane. He was extremely nice, friendly, professional and very knowledgeable. I even had the pleasure to meet Mr. Clark in person while I was waiting for the shuttle. Very professional and friendly. I would highly recommend Cam Clark Ford Airdrie to friends and family.
Bought a truck back in 2015. I was inexperienced in purchasing new vehicles so the sales staff did a fantastic job at getting as much money out of me as they possibly could. They used unique tactics such as telling me warranty packages covered a lot more than they actually did. Get a scratch? Bring it in we'll fix it! Stain on the seat? No problem! Want to protect your tires? We'll cover it! A month after I purchased it, a friend that also purchased a truck there found out that most of the things the sales staff said to us were lies! It was too late for us to get our money back so we had to live with our regret from purchasing our trucks from Cam Clark Ford.
I have been having problems with the staff at this establishment since I purchased my Vehicle. The vehicle itself has had no issues but when it comes to the staff and being lied to about what was included in certain packages, well that’s a different story. I was lied to about what my packages entail when purchasing the vehicle back in 2015, so when coming back to follow up on what was promised to me about these packages I purchased, I was always turned away. I purchased a package that covers the interior of my truck from stains and burns, but when getting a stain, I asked to get it cleaned but was once again turned away. I then proceeded to argue with the manager and he confirmed that the stain will be cleaned. Why do I have to argue in order to get what was promised to me in the first place? They also changed my oil but accidentally over filled it and had to get my truck in their shop to be fixed but refused to give me a loaner vehicle, even though they caused the issue. They even told me all scratches would be covered on another package I purchased but when getting a scratch and trying to get it fixed, they told me it only covered rust. Now I have two separate packages that covers rust. I was even told by a sales person that at the five year mark I should key my truck and get a free paint job (If it’s too good to be true, it probably is). I paid for a package that I was told every two years bring my truck in to get looked at. I did that at the 2 year mark but was turned away saying they didn’t know what I was talking about. Two years after that, I emailed a manager regarding a separate issue I was having and we came to the conclusion that I should have come in on the two years and get my undercoat looked at, to which I told Justin Menard I did not receive an undercoat EVER. Justin did not believe me and told me to bring my vehicle in to get looked at and the mechanic even said I never received an undercoat, even though I paid for it. I’ve been going back and forth with multiple people at this dealership about how I was lied to about my packages but the best they have offered is to sit me down and go over my packages again. The thing is if I was explained what these packages ACTUALLY included I would not have gotten them in the first place. I even came back within 30 days to get some packages taken off to which they told me I would lose most of my money on them. I was later told if I cancelled those packages that day I would have gotten a full refund. The pressure the sales people make you feel when selling the packages is too much and taking ownership for their mistakes never happens. DO NOT BUY HERE!
I am a regular customer at the Cam Clark Ford Airdrie Quick Lane for a reason. The service is consistently excellent and the facility is a comfortable place to wait during servicing of my Lincoln MKZ. Tyler & Abel are excellent service representatives who take the time to explain what is needed, what has been done and what to watch for. Thanks!
This is the second time I have purchased a vehicle from Bryan Swanson. Excellent service and price both times. They also gave me great value on my trade in. It’s made shopping for vehicles easy. He also gave my boys model toy cars that they have been fighting over ever since
Kody in sales and Justin in finance did a fantastic job with my deal. Professional, precise, friendly, and with respect for the customers time. Go see these guys for your next new or used Ford
Nathan was a great salesman! No pressure and overall did a great job finding me the truck that I love and bought! Third time buying at the dealership and will be back again.
I brought my truck in with a battery low light intermittently coming on. The Quick Lane people looked after me in a very timely manner and off I went on my way. Thank you to Lisa who was at the advisor desk and AJ the technician who looked after my concerns. Great people and speedy service. It's why I go here.
Bryan Swanson was very helpful in finding us the right truck for our family. He is knowledgeable, friendly and patient. Whenever we had questions he was quick to respond. We highly recommend your next ford purchase to be with Bryan.
I am always so happy with the customer service I receive at Cam clarke Ford. This last go, I needed a fair bit done on my truck, but also needed my vehicle to tow around my four kids- who’s lives are busy and so they made it happen and got me a ford rental car so that I didn’t have to stop my life while they took care of my ride. LOVE my ford!!! Thank you for all that you do!!
My experience with Cam Clark was and has always been good, but my truck is a 2018 and I've had (to any rational person concerned with quality to price) more than expected recalls. So yes the experience with your business establishment was good, but my reasons for needing to return as many times as I have is why 4 stars. Sure it isn't as if you are causing the recall issues, but as a dealership your request for a higher quality vehicle that won't keep needing to be recalled over issues that were either overlooked or poorly executed.
You might not build the vehicles but you sell them, missing parts or the risk of electrical fires is still a defective product and that's sadly on you. If my work holds me accountable for my mistakes then shouldn't the consumer hold the supplier accountable for selling a defective product that can only be accessed through them, the dealership?
Again dealing with the dealership is always good and easy but the reason I've had to keep coming back is because of recalls on the product you sell.
Great experience with Jim Scott and the Cam Clarke team! From meeting me at home to swap my trade in for my new F150 to the being quick and efficient with the whole transaction, buying my new vehicle was an excellent experience. I look forward to working with the team again in the future!
The salesperson I worked with (Kody) did a great job getting me into the vehicle I wanted at the price I wanted. My new car has all the bells and whistles I wanted. The financing personnel did a great job finding me a bank that accepted the payments I wanted as well. Great job all! I will be back when it's time to get the wife a new car.
We had an excellent experience at Cam Clark Ford Airdrie.
The service was top notch!
Our sales rep Nathan C. Was personable and worked with us to accommodate our needs and wants with our new Ford. He took the time to listen and truly hear us.
Highly recommended!
Cam Clark Ford Airdrie is by far the best service department I have ever dealt with. Gabrielle is amazing and always goes the extra mile. The Quick Lane Team (Tyler & the boys) are also amazing to deal with. Highly recommend Cam Clark Ford for ALL your vehicles needs!
Everyone was so friendly, approachable & kind. Their knowledge & experience helped me make an informed decision on what to buy and what best suited my needs. Jim was amazing, an honest, straight up guy & between him & Josee they answered all my (even seemingly ridiculous) questions being a first-time brand new car purchaser! Highly recommend going to Cam Clark.
All around great! Just purchased a used car from this dealership and the entire process was super smooth and easy. Living at the University of Calgary with no car made is difficult for me to public transit my way to see different cars, but Melanie offered to drive the car of my interest from Airdrie to right on campus for me to check out! She was excellent at communicating between myself and my parents (who live outside of Canada) and really kind in helping me figure out vehicle registration. Feel confident in my purchase and would recommend working with them!
This is my seventh vehicle from Cam Clark and it has been so easy to purchase here. My salesman Boyd Kerr has been amazing and i have mixed feelings as he retires at the end of June. I have been involved with Boyd for 20 out of his 24 years with Cam Clark with vehicle purchases. The team at Cam Clark just makes buying vehicles easy. To be honest that is why I go there. And if you are not happy Cam has his number on the wall to call which says it all. Great people, great vehicles and a great place to buy at!!!
Cam Clark Ford is Awesome!! From the time you walk through the doors you are treated like Family from each and every Department you deal with! Every member of Cam's Team goes Above and Beyond to make your Experience be Wonderful! I Love Cam Clark Ford, it's definitely my only go to place for anything from Purchasing a Vehicle to Maintenance, Collision and Parts ! Everyone at Cam Clark is just the Best!! Thankyou to all of you for the most Amazing Experience! 💝
Cam Clark Ford in Airdrie was a great place to buy a vehicle from! Beautiful dealership! Great selection! My Salesperson Ron was perfect! He didn’t waste my time trying to sell me a vehicle I didn’t want. He asked me some questions to see what was important to me, then right away he could bring up the vehicles that matched what I wanted. Found one right away! Dealing with the financing people was a little off-putting, since they try to push all of the extras; but, I would still highly recommend Cam Clark Ford in Airdrie if you’re looking for a new vehicle.
A quick lane stop that is actually quick! Well done Cam Clark for getting it right! Had battery troubles and my issue was addressed within 30 min.
I have been ford customer for more than 3 years. I took my Ford Edge Limited to Mr. Ed Wan. He showed no interest in selling me any car. Instead he offered me $3000 for 2009 Ford Edge Limited. Seems like ford doesn't stand by their own vehicles. I sold this SUV to other dealership for $10,000. Thanks to Mr. Wan for letting me go to Toyota. I would never buy Ford again. This gentleman showed zero professional ethics.
I went to Cam Clark with no intention of buying a vehicle from them. I went to test drive a similar car I was going to buy from a virtual dealer. I was met by salesman, Jonathan Bridges. He was kind, knowledgeable and eager to help me with whatever I needed. Because Jonathan was not pushy, was solid, and down to earth, I reconsidered purchasing a vehicle from Cam Clark. Jonathan connected me with Jamie Miller who, I feel, did his best to get me into the best vehicle possible while meeting my terms. Jamie was also a straight up guy who was very knowledgeable and confident in his position and in Cam Clark. I felt comfortable working with both these guys. Jamie got me into a great Ford Focus with future plans to continue helping me rebuild my credit and remain a satisfied customer. Jonathan went above and beyond to get me into my car and driving as soon as possible. I would recommend my friends and family to go see these guys at Cam Clark FIRST. I know I'll be going back again.
Leased the winter truck with Bryan Swanson. I had gone to many dealerships in my time, including BMW and Jaguar, and had very good experience at Cam Clark. The best for the domestic dealership ever. No pressure, no BS. Stated what I wanted, and got it.
Well taken care off when picking up the vehicle. I would recommend to anyone who is looking for no hassle and good deals. Ask for Bryan.
R.Dydo
After dealing with a different Ford dealership (that would get no stars) I had my doubts about buying a new Ford. After talking with Derek and Bryan, all my faith in Ford was restored! Not only did Derek get me a great interest rate on my new Escape (after other dealerships said no) it was a stress free environment with no sales pressure. They have even convinced my bf to buy a Ford for his next vehicle.
Truly the best experience that I am grateful for.
Bought my first brand new truck here, 2014 F150 FX4, dealt with Bryan S on the sales side and Derek on the financing. I work in the business so am always skeptical when looking for a new vehicle, but Bryan and Derek completely surpassed my expectations. They were both very knowledgeable on their product, got me great financing rates, and treated me with nothing but respect and courtesy. Anyone looking for a new or used Ford should be more then happy to go see Bryan and Derek at Cam Clark Ford Airdrie. I have already sent one of my friends to buy a new vehicle from there, and they were equally as happy! Great job Bryan and Derek! Can't wait to come see you for my next one in 5 years and send more people your way!