Very happy with the staff I dealt with. Friendly and knowledgable .
We purchased a 2015 Malibu on April 23, 2015 from sales associate Teddy Edwards and were very pleased with the service and the vehicle. Teddy made the car buying experience pleasant and at no time did we feel pressured. He knows the product very well and has helped us a couple of times already !
Very good experience! Jeff kindly assisted us and even bought us lunch while we waited for finance manager negotiating . which was a tiny bit challenging as expected ,but all worked out very well. Happy Husband and would refer others.
James and Josh were the very best reps I could have dealt with. They found a vehicle that suited my needs to a tee and then some. Am very pleased with the 2017 Chevy Equinox they put me into.
Fast and courteous service. Had the new vehicle in no time.
Will definitely be a return customer and have referred family and friends to go see them when they want a new car. Good job guys.
Extremely disappointed- will never buy from here or bring my car in to get fixed here again. I booked an appointment for my annual servicing appointment and a week before the appointment my engine light turned on. I read the codes at home to see what it was and found out it was the purge valve. I brought my car in and for the servicing and asked them to take a look because the engine light was on. They let me know that it was the purge valve and the coolant reservoir, I asked them not to fix it at the time. Got my car back and read the codes again, saw there were MANY more codes than there were the day before I brought it in. I fixed all of the problems they told me about on my own and the light still didn't shut off. Read the codes again and saw that it was an oxygen sensor. Took a look at it before I brought it to get fixed only to find out that it was unplugged. I always check my car before bringing it in and it was fine the day before so it was clearly unplugged in the shop. I was also told that they would call me when my car was finished and that it would take about a day. A whole week went by without a phone call so I called myself and found out my car had been fixed at least a day ago. Not sure if this was because I am a female in my early twenties and they thought they could take advantage of that but I will never be back.
Amazing service! They were able to work around my insanely busy schedule to get me in and out at a convenient time. Quick and painless service, and super friendly and helpful staff.
Friendly staff and nice location but I had brought my car there for an estimate as I’m looking to get rid of it. I understand that the dealership and employees have to make money on the car, that being said the offer that they gave me for my car felt like a joke. They offered me just over ten thousand dollars less than what I could list my car privately for and $5k less than Another dealership... the offer was so low that it was almost priced similar to the base model version of my car which MSRPs for over $35k less than mine. Huge waste of my time and efforts to be there.
I do not believe that the acquisitions manager or whoever was pricing my car has any knowledge on anything other than their inventory and I will not recommend anyone take their business to this establishment
Thanks again Craig. Love the new Truck.
I am overly impressed with every single department, every single time I'm there.
I bought a brand new truck over year ago, the salesman Mike was not pushy, but still professional. If I ever come across a pushy salesman, I'm turned off buying from them, so mighty fine job there Mike! 10/10
I have been bringing my truck there for regular maintenance (and body work for those unfortunate moments when accidents happen). Amanda for some reason is the person I usually get every time I drive in their doors, and again, she is friendly and professional and gets everything done correctly. I have had some oddball questions or concerns and she addresses them immediately. Again, another 10/10 employee there.
Kelly down in the collision centre is also absolutely fantastic. I use my truck for work, and when I needed to bring it in to the collision centre, he was ready to try and get the job done ASAP so I wouldn't be missing any more work than I need to. This was all him just assuming I needed the rush by the decals on the side of my truck. I let him know, there is no rush as I had another vehicle to use for work, but it was still nice to see him try and push things along as fast as possible. AGAIN another 10/10 employee.
As for the employees who haven't crossed my path, I'm more than certain they are as much of a pleasure to deal with as these fine folk here. I highly recommend Murray. One day my wife may join the dark side and drive a GM as well, and I will bring her here. The service I have received here is making her consider switching from a certain brand who shall remain nameless.
The staff in customer service are very courteous and professional,service is great and the parts department people are very helpful
Great experience dealing with Craig and Val on the purchase of our two vehicles this summer! No pressure, great info, options provided, transparent and customer focused! Val even came in on her day off.that exceeds my expectations! Craig was likely the best sales person I’ve dealt with, it was fun shopping with him! Would recommend them to anyone! Oh and the truck and car are awesome too! 😀 Thanks for a great experience!
I always have my 2012 Chevrolet Volt serviced here. I live 200 km away in a small community where the dealer was never given inventory of this unit. I bought it here and trust the service I get here. I consider Chris Mark, my service advisor, to be very trustworthy and honest, with my satisfaction being the most important thing to him. Regardless of what needs to be done, I have peace of mind when I leave my vehicle with Chris and his techs.
Friendly staff. Helpful. Just too bad that the hourly rates are so high.
Highly satisfactory! I brought my old van in but l got good service and is working fine now. Their price is reasonable, l will surely recommend Murray Chevrolet on Waverley to anyone. Thank you Chris.
Very helpful. Knew what we were looking for even if we weren't exactly sure. Came away with a beautiful vehicle at a price we could afford. Salesman was very helpful and accommodating. Showed us how everything worked and helped us with on-star etc. Very satisfied so far.
I've been dealing with Murray for 8 years. I've always been treated well with every visit. The staff are knowledgeable and very friendly.
Good service for both buying and maintaining cars. They do everything they can to help us buy a car, and as well to accomodate our needs for maintenance. I'm already a long time satisfied customer!
Thank you again for the exceptional service. Dennis and the folks at DanMurray make our vehicles run smoothly all the time. Good job everyone!
I was interested in looking at the 2017 Equinox as opposed to the Ford Escape. I found the staff most accommodating and helpful. We did buy the Equinox and are so far very happy with our purchase.
Took my vehicle for repairs. I had bought it at a different Chevy dealer. They were quick and helpful. It ended up being a warranty repair. No hassle at all. They shuttled me to work soon after I dropped off my vehicle and kept me updated. It was a good experience.
I made an urgent call to the service centre with an issue I have never dealt with before and although it was late on a Friday afternoon, they told me to come in and they would take a look. I drove up to one of the service doors and they took me right in. They diagnosed what had caused the problem and fixed the issue. I was able to make the 100 mile drive home with a good feeling. I am extremely grateful for their kind help.
It is a pleasure doing business at Murray Chevrolet in Winnipeg!
Most helpful in their professional advice and vehicle care, courteous, go out of their way to make sure you are comfortable while waiting for servicing to be completed, complementary shuttle service, 100% satisfied!
Additional comment: They are not "pushy" in trying to get you to purchase additional service if you chose not to!
Murray Chevrolet Service is second to none. James (my personal advisor) always has my best interest at heart. These days, more than ever it is of utmost importance to maintain your vehicle regularly. There are so many more components that require maintenance and I appreciate my advisor keeping me apprised of what is best for my vehicle to ensure that it functions properly and lasts a long time!
Got into an accident with my car (which I had purchased from Murray Chevrolet just over a year ago) and I was no longer able to drive it due to the damage it had. I have loss prevention insurance so I called MPI and they said to inform the dealership I would be getting a courtesy car from of my situation and that they would be able to pick me up and shuttle me back to the dealership to get a courtesy car. I called Murray Chevrolet and the man I talked to representing the collision center was very rude on the phone. He refused to have anyone come to pick me up and told me to drive there myself and talk to enterprise. I reminded him that the whole reason I was calling them was because I could not drive my car. He said "Find someone that can bring you there. We don't do that" Me, not being from Winnipeg, I had not a single person to get me there so I was stranded. The guy was extremely rude and I have always given business to Murray Chevrolet so I was not impressed. I called a different dealership and they happily had someone come get me. Seems like the customer service here has declined greatly and I will be giving my business to another dealership from here on out.
Great place with friendly and knowledgeable People. I was served by Tony and he is very helpful 👍
Went to look at a truck that was sold when I got there.salesman was very helpful and tried his best to find me a truck but will have to keep looking
Great customer service!! Friendly knowledgeable staff in all departments...top quality vehicles.
If you come to by a car, there is only one man you want to see. John Puchniak. He is knowledgeable. Friendly. Caring. A family man. Cares about you and the well being and of those who are most important to you. Your family. Whether you want the family mini van or the off trails truck or the get around the city great on gas vehicle he is the man to see. He truly cares.
Helpful sales and service staff. Cody went out of his way to find the perfect vehicle for my wife when she was looking for her new car. Service department as well go out of their way to make sure all our needs are met.
I utilize the services of this group across Canada, as I put close to 200,000 km per year on my diesel. I find their dealerships are prompt and courteous and most of all, reliable. As Murray Chevrolet is closest to my home, they do get the bulk of my work. Chris, my service advisor does a great job for me. As a matter of fact I just stopped in today and purchased a full set of winter tires and wheels for my newest GM. Thanks to Dan and all his crew!
Mike in Sales and Peter in Service always provide the best service and follow up to any concern
Well just like most gm dealers there friendly and happy to make a sale then when that money exchanges and you leave well you ain't family anymore but more like a slave Haha.
I personally never purchased from here because I was not happy with the sales person trying to push stuff I didnt needn't want. I left. Unfortunately a family member went here and well read above
Very good customer service.. free shuttle while cars being fixed in a day.. free rental when more than a day.. friendly staff.. knowledgeable staff.. good prices.. my sales rep Jamie Erb and my service consultant Peter Buternowsky are very friendly and always available to answer all my questions about my new car.. I highly recommend
Came here a year ago to buy a truck and was ignored by every sales person. Bought a chev from a different dealer. Decided today to come back ( close to my house) to get an oil change done and have my bumper looked at since it is falling off my 1 year old truck. Girl at the oil change lane was good. Guy who came to look at bumper tells me it’s not under warranty since I must of hit or got caught up on something. I tell him no o have not. Tell to look at the number as you can clearly see there is not even a scratch on the number. He says sorry you must have and walks away. Horrible service. Would not recommend this place and will not be coming back. Stand behind the product your selling creates repeat customers.
We met Dennis when we went to Murray Chevrolet to look at the corvette we purchased. He was so upbeat and positive and really treated us like we were special. We are so happy with our purchase!
Took my vehicle there this morning (with no appt shame on me) but was thrilled with the service i received!!! Genevieve was amazing and was very helpful and quick and as much as i hate paying for repairs, getting such great service made it a little easier!!!
I really appreciate Mike that he gave me a great experience to sell my vehicle. 👍👍 Nice offer. Nice service!
The service at Murray Chevrolet has always been great. The staff there have always acknowledged me by my first name, from driving in and seeing Ryan Smith (my service rep) or any of the other service reps, to the shuttle bus guys they are all amazing. A special thanks and appreciation to the sales manager Jim Chewka .....Jim listened to my complaint, acknowledged the complaint and got a great result for me in the end, showing me that this dealership does care about their customers, even the ones that bought their Chevy vehicle elsewhere (like me). Thanks Jim and Ryan, because of you two guys, I will keep coming back.
Great place to bring your vehicle for an oil change or get any other work done. I brought ming in for an oil change, stopped in an checked out some vechiles on display and had a coffee. My truck was done in no time. Fast service. Thanks
Had a great experience bringing my truck in for service. Was looking for new tires, and got what I wanted. They went above and beyond the call of duty looking after a few things that were unrelated to why my truck was there in the first place!
I will be bringing my truck back there in the future!
A big shout out to Kelly the service manager
Not exactly the most organized or consistent in what one person tells you to another. The sales people will tell you only the good things, to make that sale, but when it actually comes down to numbers, they'll be completely different than what was told to you by the salesperson. Which is understandable in a way, as they aren't the financial department. However, they shouldn't make any quotes on prices if they don't know.
They are the best! Chris at Murray Chevrolet has been looking after me and my car for years now. I am never disappointed. Recently I could hear some banging under the hood and brought my car in for a check-up. Chris stepped right up and dealt with the issue in a prompt and very professional way. By end of day, I had my car back with full confidence that Chris had done his best to find deals on the parts I needed and ensured that the work was done promptly and efficiently.
But I don't want to forget the mechanics and other staff that were courteous and friendly while I was there. I know it takes a village to raise a child. It also takes a great team to make Murray Chevrolet shine! Go team Murray!!
Anita
Another satisfied customer
Bought my second truck from Teddy at Murray’s and once again, was completely satisfied with the process, start to finish. They respected my budget and never tried to up-sell me and make me spend more than I wanted to. Only place (and person) I would go to for my vehicles!
Our car buying experience was fun, quick and easy. Everyone was super friendly. I have since had my car in for repairs twice and both times, Gen took great care of me. The curtesy ride home was efficient and timely. I have only positive things to say and highly recommend Murray Chevrolet.
The salesman I worked with took the time to make sure I purchased the vehicle that met my needs.
The service department has made the servicing experience as pleasant as possible.
Looking forward to driving my vehicle on some great Canadian road trips.
This was the best vehicle buying experience of my life. Murray Chevrolet took care of everything that was needed quickly and efficiently. They were courteous and attentive to all my needs relative to buying a vehicle and I would recommend Murray Chevrolet to anyone looking to buy a vehicle today.
Additional to that - The Salesperson - Riley Morningstar is a great Salesperson to deal with as well as their finance Manager Carla and I recommend asking for them if your looking to buy a vehicle.
Overall - I am massively satisfied with the service I received there. Thanks Murray Chevrolet...
Tanner was very pleasant, courteous and very professional to deal with. He spent the time required to find the best vehicle for me and I appreciate all of his efforts. I would highly recommend him to anyone looking to upgrade their vehicle!
Great customer service! Friendly and helpful staff. If you there waiting for your vehicle I’d recommend the cafe upstairs. The red curry chicken soup is the best! You must try it!
The best part about our experience at Murray's was our salesperson - John Puchniak. We looked at several models over two weekends - Trax, Cruze, Malibu and Sonic - and he took the time to explain the features on each and arranged test drives. When we narrowed down our choice he was right there with the quotes. Great experience.
Cole was knowledgeable and personable. He listened to what I was looking for and he presented options and pertinent information that helped narrow my search. While I was hesitant to make a decision, he offered alternatives without pressuring me and ultimately his willingness to respect my position and with the support of his manager, Jared Lang, I accepted an offer that I was very happy with. It has only been a week but I am very happy with my Equinox and the experience I had at Murray's.
I liked how courteous and accommodating the staff were. They worked with our schedules and made sure to offer additional help and attention when needed.
Fantastic staff, answered all our questions and were very pleasant to deal with! Even met the Sales Manager who took the time to thank us for purchasing from them. Will definitely buy from this dealership again!
The Murray Service Department is outstanding. Their quick lube service makes minor maintenance a breeze and they even discovered and changed a burnt out side marker for only the cost of the bulb. Saves me trying to do it in my driveway at 20 below. The wait was nothing as I was able to plug my laptop in upstairs in the cafe and enjoy a great breakfast at Kenny's. Murray's makes not only buying, but servicing my vehicle easy.