The customer service I received when getting work done on my vehicle was excellent!! Everyone was friendly and helpful. There was a misunderstanding on a quote and they honoured the much lower price. Had a great conversation with the wonderful lady who dropped me off and picked me up. I HIGHLY recommend taking your vehicle to Kalawsky in Castlegar! 💯%
I just recently bought a ZR2 from Kalawsky's. Everything about the deal from the start to the end was seamless. Jordan from finance and Mike from sales did an amazing job and I will definitely go back if I ever am looking for another vehicle. They are truly there to help!
5 gold stars, A+ service, 100% recommend.
Service department went above and beyond, I could cry with thankfulness. I will continue to trust them wholeheartedly with my vehicle(s).
Jordan the finance manager is very personable and does whatever it takes to get you the best deal. Richard in service is amazing, always puts a smile on your face!
They have an amazing team here. Richard goes above and beyond his duties. Thank you for everything Richard, you deserve a raise and award
The team at Kalawsky’s made a major job replacing my injector pump and fuel system go smoothly. Chad in service provided great communication and customer care.
Richard and Chad are absolute gems. They go over and above for me always and makes me feel like we are old friends. The service team is a force to be reckoned with! Chad's knowledge is second to none!
I recently sold my truck to this dealership. Scott, the manager, was so friendly and very transparent through the whole process which was incredibly simple compared to a private sale. He made me a very fair offer that I was really happy with.
Rude staff,over priced, con artists
If you have lots of money to throw away
This is it
They are very interested in selling you a new car but not in fixing the one you have, extremely slow and very expensive, it feels that they kidnap your car and asking ransom to get it back without even finishing the repairs. I do not recommend them.
complete rip off,rude staff,treated like low life's,didn't do work we ask for,giant red flag,after hour of driving, lug nuts hot to touch,bearing hub burnt my finger...didn't fix brakes, made problem worse $500
As many already know this business is Untrustworthy.
Also Kalawsky isn't a pleasant man to do business with.
If you don't believe me I wish you the best of luck.
Amazing customer service. I had my car in there as it ran out of oil from an oil leak. They said they could fix my car by the next day and had almost all of the parts on hand and had overnight shopping for others.
I decided not to get my car fixed as it has had recurring issues (this is not my regular mechanic) and I decided I want to sell it as is and not put any more money into it.
I dealt with Richard, who is the most kind, understanding, and knowledgeable customer service/parts advisor I have ever encountered. I feel like he should be using his people skills as a therapist or a social worker as he is such a relatable, validating advocate.
Service personnel rendered us timely personal and effective emergency assistance on a Saturday afternoon. Although not from the area I highly recommend this service department as being caring and efficient. Kudos to you guys
Richard in the parts department is terrific. If you need GM parts I highly recommend. Prices are lower than I would expect at the dealership and your getting quality as well.
I have enjoyed caretaker hrs. employed by Darlene for the past 13 odd years.
Hope to do another 13!
Great service, friendly staff. This is my first Chev product to own personally. Purchased and serviced at Kalawsky, I highly recommend their dealership.
Great service, friendly staff. This is my first Chev product to own personally. Purchased and serviced at Kalawsky, I highly recommend their dealership.
What a wonderful stress-free experience at the dealership. All the staff were very helpful, friendly and it showed in the relaxed atmosphere. Shane Anderson, sales representative, spent a great deal of time and effort to find me the perfect vehicle. And he did, a Buick Encore GX.
The guys are awesome, they did there best to help and it was a great experience. Very happy with the new pickup, they are straight up and very respectful. Second truck I bought there, Shane and Jordan are great to deal with and the guys in the service department/shop bent over backwards to get the truck ready for me to put to work. Thanks very much guys!
Exceptional service department! Terry and Richard care about you and your vehicle. First time using this dealership and was very impressed with the friendliness and integrity shown by these gentlemen. Kalawsky will now be my go-to for any vehicle service and repairs.
Fantastic service from a super down-to-earth staff. I have loved working with them before and you will, too!!
I bought a new truck from Kalawsky 4 months ago and have since been back multiple times for detailing, winter tires etc and it is a wonderful experience! Thanks Brooke,Jordan, Richard and everybody else for the awesome customer support and getting the job done for me. 10/10 would recommend.
Service is nice enough, but took way longer than told for an oil change. Pain to wait around when you're not from town.
Thank you to Terry and the team for taking great care of us when our VW transmission blew in the middle of a road trip. They took the time to book us a rental car and offered numerous suggestions to keep our trip going. They kept up great communication the whole way and got the van fixed in time for us to head back home. Couldn't have picked a better place to break down.
Not very impressed , phoned about getting a front license plate bracket, explained i was going to have a body shop put it on as i wanted to make sure it was aligned on my brand new truck. Service said they do them all the time and it would be fine.
So i went there the next day and explained again that i was concerned about the proper alignment, to which the service manager said don't worry we will measure and put it on right .
The technician ended up installing it upside down which required removing it and drilling additional new holes into my brand new bumper. I emailed both managers to let them know of my dissatisfaction, to which neither responded personally. The service manager left me a message while i was out of town but never mentioned anything about replacing my bumper or offering compensation for the damages.
Great place to deal with.
From Edmonton, coming to Ainsworth. My A/C failed. They got me in right away. Found the issue was going to take a bit. So they gave me a courtesy car so I could go back to Ainsworth and enjoy my holiday with my family rather then wait at the dealership.
They were quick. And price was good.
Staff was all very friendly.
Would definitely go back to them.
I just bought my first car from Kalawsky’s from out of province and it was shipped out with no hiccups. Scott and Jordan made it a very easy, positive and straight forward transaction from start to finish. Am very happy...
A business is only as good as their employees. Shane and Scott are excellent to work with, informative, and made buying a new vehicle that fit our needs an enjoyable experience. Our new 2019 Z71 double cab truck is, by far, one of the best trucks we have ever owned. It gets great gas mileage, handles beautifully, and is very comfortable on long road trips. To show how Kalawsky Chevrolet Buick GMC went above and beyond for us, they even loaned us a box cover to protect precious cargo while we were waiting for our new canopy. We highly recommend contacting Shane Anderson, whether you are shopping for a new or used vehicle.
Shane and staff at Kalawsky were great to deal with when i bought my new truck. A cut above the rest,definitely a great buying experience.Thank you very much
Amazing people to deal with!! Shane, Scott and Jordan went out of their way to make sure we were happy with our purchase, explained all the details of the purchase and throughly went through the vehicle with us. Would recommend them to anyone!!
Everyone at Kalawsky's (Shane, Scott and Jordan) went above and beyond to help me get into the vehicle I fell involve with. Anyone who knows me knows how picky I am about vehicles, Shane Anderson went above and beyond to ensure I got into the perfect vehicle that met all my needs. They gave me all my finance/lease options to help me make an informed choice that was right for me. They made sure I understood everything I needed to know in regards to leasing (I didn't know anything about it really, as I always financed), which really helped solidify my decision. And to top it off, they let me make my decision without hassling or pressuring me (what car dealership does that!!!)
Shane ensured I knew the vehicle inside and out before driving off the lot, which I found extremely helpful as I didn't have to figure all the stuff that was foreign to me out on my own. Shane knows his stuff, which I really appreciated! He answered all my questions, I didn't leave the lot feeling unsure about anything.
I highly recommend going and seeing Shane Anderson if your looking to purchase a vehicle, he is respectful, kind, not pushy and highly educated on every vehicle on the lot. Thank you for the phenomenal experience Shane, Scott and Jordan, I am definitely loving my new 2020 GMC Terrain Elevation edition! I'll definitely be back to do business with you in the future.
We had an amazing experience buying our car the employees were knowledgeable and helpful and Jordan went above and beyond to answer all our questions ease all our fears and make this entire process a piece of cake.
We love our new car and these guys made it stress free
Super friendly staff great service
I had to go in for a recall recently. I was extremely surprised at the excellent customer service, friendly staff & quick service. Everyone I had to deal with was so pleasant.
Lot of money they tell me this is wrong tell me that wrong got to get this fixed that's all they want is money
I was pasting through and my truck broke down. They got ot in and fix and got me back l the road. Thank everyone for your hard work!
I had an exceptional experience with Scott, Shane, and Jordan when I got my lease for a 2019 Buick Encore two weeks ago.
They were well-informed, helpful, insightful, respectful, and good humoured. They ensured that I felt comfortable during this experience. I also knew that I was supported by them while making this decision and, ultimately, purchase without any pressure or expectation.
I can tell that they care deeply about their customers and that they want to ensure that each customer is satisfied with their experience and vehicle.
I HIGHLY recommend them!
Thank you so much guys!!!
Great experience with Shane and everyone that assisted in the purchase of our Bolt EV at Kalawsky Chev Buick. I live in Vancouver and had been searching for a Bolt that came with the BC Scrap program token.
When I found it in Castlegar, the only token left for a Bolt, I basically purchased a car over the phone. Slightly daunting for a guy my age. Several e mails and phone communications later, I arrived in Castlegar to find the car ready to go and exactly as described. The team at Kalawsky was really helpful finalizing all the details, paper work, registration etc. I would highly recommend them in the future, admittedly not sure how many customers would come up from Vancouver. For the local folks in Casltegar consider your self lucky to get the service and care you get here. Thanks again, Shane, Jordan, Scott, and Chelsea... We succesfully Bolted... back to Vancouver after all your help. Love the Car...
Cam
Great people!!!
Terry helped me so much at kawalky.castlegar motors..? I had a broken wiper for hrs in the rains and he fixed it..
Hands down best place I have went for an oil change. Coffee and nice waiting room, cleaned my exterior AND interior of my car, and were super nice guys in the shop. Every Chevrolet dealership needs to be like this!
They treat u very kindly...........
Parts and service departments are top notch professionals. As a visitor in BC I could not have been better taken care of in my own home town. My sincerest gratitude to all at Kalawsky Chevrolet and especially Curtis! Well done, thank you, Rebecca from Colorado
Awesome service from Curtis Stillie and the service team. Everyone works together so well, it was a pleasure to be in that working environment. Very thorough and they explain things in great detail so you know what your paying for. Thank you!
Jennifer Burton
Great place to buy a Car!
Good old Chevrolet.
Had some issues with my wife's hummer h3 called Kalawsky service department and talked to Marcel
He was very helpfull and accommodating to my needs for immediate service. He also got the parts that were required to get our vehicle back on the road fast and in a timely matter. He also gave us a loner car that was clean and reliable. As for the work performed on our vehicle it is top notch all our issues are solved. I highly recommend taking your vehicle to kalawsky to be repaired they seem to be giving the best service to customers. Good job everyone!!!!!!
You give my Mother - a senior, with a handicap sign, her courtesy car on empty with the low fuel warning beeping.... this was a scheduled appointment and you can't even have the decency and "courtesy" to bring her a car with even 1/8 or 1/4 tank of gas?
Bought our last vehicle here and found them quite accommodating.