Just purchased my 6th Chrysler vehicle and fourth Ram. This is my first time working with Campbellford Chrysler and I have to say this was the best buying experience I have had. David wall was outstanding and even drove an hour to drop off my new truck at my work. Top notch customer service. Highly recommend these guys.
Not much needs to be said, I have a TRX, made the mistake of taking it here once. Never again. However, the people at the service desk and sales were professional.
Bought a Ram truck there a few years back; the transaction was smooth, the vehicle is all we expected, and the follow up was excellent.
Fast and friendly service! Very knowledgeable staff and very fair prices for maintenance. Will definitely be bringing my vehicle back to them for all my service interval maintenance!
I had the pleasure of dealing with David Wall, who was more than patient and great to work with. He helped me finalize a deal on a Dodge Challenger Hellcat. I would recommend David and Campbellford Chrysler to anyone looking for an honest and transparent buying experience.
Maybe ill change this rating but I'm visiting from the city with my daughters and pregnant wife. My jeep stopped working and they gave me an estimate of 5 days for all parts. On the fifth day I had to call asking if they started working on the car. They said it will be another few days. Called today and the "delivery truck was running late". I asked them to call me when its in. I still havent heard back. 5 days is now going to turn into 2 weeks. If i knew this i would have paid to have my car towed back to the city but I trusted them as they are supposed to be the "experts". I relayed this information to my boss and I was supposed to be back at work. Unfortunately I have now been terminated and these repairs are going to cost me +$1500. My wife is also 34 weeks pregnant and we missed a very important doctors appoinment. My daughter starts school next week as well and we have yet to go back to school shopping and the way it looks she'll be missing school for a good portion to start the year.
As a customer who is going to be spending a large amount of money, honesty would have saved my job. Instead my life has been turned upside down. Thanks Team Chrysler
Thanks to Ken Thomson for the fast, efficient and knowledgeable service. He made the experience very friendly and hassle free. Had our new truck in a few hours. Love it! Thnx again!
Amazing experience purchasing a new Ram 2500! David Wall was my salesman and his service was incredible. Extremely accommodating, professional, and made the purchasing experience a breeze! Would highly recommend anyone in the area and abroad to check out their lot and make the trip to Campbellford!
We were in a bit of a pickle. My tire must have hit a nail and was losing air fast. They squeezed us in on Saturday to help us out with just one mechanic. Amazing customer service! So very much appreciated!
Took our van in to get the air conditioner fixed, it needed a new condenser. We got a quote and said it would take 3.6 hours. We got a call that the van was ready before 3 hours were up, but we were still charged for 3.6 hours - at a rate higher than quoted (this part was corrected after a phone call).
I called and asked to have the labour amount adjusted as it didn't take as long as they expected and was told that it was a flat-rate fee, however on my estimate it notes it is an hourly rate. How can they charge for more time than was actually used on my vehicle? If I had of been told it was a flat-rate I would understand, I was not told this. When I got the quote I was told that it could take more/less time and the labour amount would be adjusted. When I called to ask about the charges I was told, "this is just how it is". Seems to me like they are double dipping - I am paying for time that wasn't used to fix my vehicle, while they are able to start work on another vehicle and charge labour as well.
I would have appreciated being told the correct information in the first place so that I knew what to expect. I feel that the dealership should have made an adjustment based on incorrect information being given from their team. Also, if the quote had of mentioned a flat rate, instead of an hourly rate, it would have been clear. This is poor customer service. We had been using Campbellford Chrysler for all repairs because of great customer service, that all changed today.
No nonsense aggressive pricing and a done deal in 30 minutes. I shopped all over Ontario chasing a somewhat specific 2022 unit that was not available in my area. Having found about 10 vehicles that fit, I could say without a doubt that Campbellford had amongst the best pricing I could find. Not to mention they didn't add 5 extra lines of costs or unreasonable admin fees, something I had just seen at another dealership. David Wall was great and easy to deal with, would recommend.
We just bought a truck there and the sales person Geoff was great to deal with. He did not look down on you because you can't afford a new truck he still showed you a lot of respect
Amazing dealer. Very honest, and look after their customers. Would 100% recommend to anybody in the future!!
Have experienced nothing but a hard time, and terrible service from this location top down, for multiple vehicles under warranty. Today my wife went in to get an oil change, and her winter tires put on. They said they did the tires, only for us to discover the winter tires were left in the trunk, and the all seasons left on the jeep. No apology offered, only excuses. I would genuinely recommend trying to go literally anywhere else. There are other ram dealers. Try going to one who stands behind the product. Remarkably awful service.
Bought a brand new vehicle from this dealership… had to pay for every upgrade that came standard on same models at other dealerships … also had warrenty work that needed to be done after 1 month of ownership…was given the run around about how there was nothing they could do becuse there really “ wasn’t” an issue…. After takeing the vehicle to another respectable dealership they did the work no questions asked and could not understand why it was not taken care of… short and sweet don’t buy from here spend your money where you’ll be treated like a valuable customer… JJ Stewart really needs to look into this dealership and there less then respectable practices!
Booked my vehicle in for a code error and added some maintenance since I was in the building. Maintenance was done. Code correction was completely ignored. Pleased with the maintenance work they do but don’t bring vehicles with real issues in.
Great people, great selection, worth checking out if you're in the market for a new or used vehicle.
We had a great experience just recently while shopping for a new vehicle. Jay the salesman was great! He got me in a new vehicle so quickly.. Now im enjoying my new vehicle. Great friendly service
Thanks Jay 👍
david wall is amazing he helped me find the perfect jeep for my family and has been helping with any issues i have been having with it. he gets right on it and makes sure to find the solution. i recommend david wall he is very professional and very knowledgeable. great salesman
We had jay McCormick help us buy a new truck it was honestly the best and easiest experience in buying a new truck. I'd give him a 10 out of 5 stars and we will be going back when it's time for the next vehicle we buy. Thanks Campbellford Chrysler and especially jay
Loved working with Jay at Campbellford Chrysler, he made buying not one but two vehicles very easy and fun! We will absolutely go back to him for all our vehicle needs!
Beware of service department at Campbellford Chrysler.
2018 Jeep Cherokee 33k kms.
Last fall I went in for an oil change and to put my winter tires on.
They told me I need brakes all around and my lug bolts need to be replaced(all 20 of them).
I said no to brakes and told them to put existing bolts back on.
He said not sure if they can but will try. They managed.
I took my Jeep to another mechanic who said brakes are fine.
Two weeks ago I went to Kings Auto(great service) to get my
Summer tires installed, asked them to check brakes. I never mentioned the lug bolts.
He said brakes were fine about 50% left. I asked if he had any issues with the lug bolts...none.
Campbellford Chrysler this is disgusting trying to take advantage of a Senior Citizen.
Last fall I went in for an oil change and to put on my winter tires. They told me I needed brakes all around and also my lug nuts needed replacing (all 20 of them). I said no to brakes and told them to put original nuts back on, they said they would try. They got them on. I had another mechanic check my brakes…they were fine.
A few weeks ago I had King Auto put my summer tires on. I asked them to check brakes. I didn’t mention lug nuts. When done they said brakes were at 50%. I asked if they had any problems with lug nuts, he said no
Not a single issue.
I’m no longer a customer of Campbellford.
Received excellent service from Geoff Connors wo took the time to explain all information requested and every effort to ensure that we understood. Wide variety of vehicles to choose from and available for purchase.
Great friendly staff and service!!
David Wall was a pleasure to deal with, very knowledgeable in answering any questions we had. Vehicle was ready when we were prepared to get it. Thank you David.
Gord and Dianne Bell
Quick friendly service department
Reasonably priced for a dealership
David Wall was an absolute pleasure to deal with! Thank you David for all your help. You are Awesome!
When you want to buy a vehicle that will last make sure to head down to Campbellford Chrysler, and make your appointment with Geoff Connor. Incredible salesman that is down to earth and honest. Explains everything into detail, and there isn't any hidden fees with this guy. I've bought two cars from him, and I wouldn't go anywhere else moving forward! Thanks everyone at the Campbellford Chrysler team.
David Wall is a natural salesman, professional, courteous and knowledgeable. Thank you David for answering all our questions and for the good advice regarding the hitch and rustproofing I really appreciated your input. Thank you for meeting with us at closing time and not rushing.
I will definitely recommend and refer others to you .Thanks again
Fist things first if you are like me and not a fan of salesman, this dealership will change that attitude. Dave Wall is probably the most honest salesman I have every met. He is up front and nothing is hidden. This is my second truck I've bought from him in less then 2 years and could not be happier. He found what I wanted and did it within a day. He puts in the extra time to ensure I got what I wanted. Caroline also made sure to fit my payment budget. I will always come back to see Dave and the team. Without him I don't think it would be the same. Thank you Dave for changing my attitude on what salesmen are. You definitely raise the bar.
Thank you from the McGuire family.
Easiest vehicle purchase experience I've ever had. Geoff was phenomenal with the sale. Carolyn is the best finance seeker. We will be back!!