Just purchased a 2018 Ram and the service here was awesome. The salesman was very helpful and patient with the process in order to accommodate what fit my needs best, both personally and financially. Everything was smooth up until the very end and they really followed through with everything they promised from the start. I would definitely recommend purchasing a vehicle here because they treat you like a priority, not a dollar sign.
I am writing to give my appreciation regarding the exceptional service that I received at Caledon Chrysler Dodge in Bolton. Kudos to Michele Macan who went above and beyond to personalize my service experience. The entire service team found a way to provide excellent customer care and resolved all of my issues without stress. I highly recommend this dealership. Thank you very much!
Thank you for your very good service! I appreciate the fact that you didn't push the vehicle that I chose to purchase onto me but allowed me to make my own choice. Good job with sharing vehicle info. with me .Thank you guys! Keep up the good work!
Aka: Diane :) My salesman Frank was fantastic and took such excellent care of me from start to finish. Randy's walk me through all the clerical details was smooth and to perfection. Julian, thanks for the pick up and you were such a pleasure. If you want Excellent everything, i would highly recommend Caledon Chrysler. I love my Jeep. Thank you for such excellent service. XOXO
Just had my vehicle serviced at this location and I can confidently say this is the only dealership I will take my cars to. From start to finish first class 5 star service especially the advisor Sonam! She really knows what she is doing very impressive. I also had the pleasure of meeting the awesome shuttle driver Brian who went out of his way to drop me off and pick me up exactly on time when my vehicle was ready. Thank you guys for the great service!
The absolute worst dealership I've ever been to. Brought my 2014 jeep cherokee for an oil change and less than 500KM later my whole system malfunctioned while driving and my car became unresponsive and unable to control. I almost got rear ended into oncoming traffic. Brought my jeep back there to fix it and they said nothing was wrong with it. Next day same thing happens with the malfunction. Never going there again....STAY AWAY!!!!
I had an awful experience while purchasing an Audi A7. I was lied to and treated with no respect by several salesperson's and managers here. I had purchased a warranty that was over $4,000 and they drove my car an additional 361km's before I picked it up and therefore taking that off of the warranty kms. They also charged me $50 for filling up my car and as soon as I hit the road I realized the car was empty. When I went back to inform them about charging me for the gas they threatened to call the police if I don't get off their property. Absolutely no professionalism in the way they deal with customers and situations. I was very disappointed and would not recommend purchasing a vehicle from here.
I was told to ask for TJ the manager, I did. He was a total gent, he sen mem out to the lot with Ionas Theophilou . Lovely lovely guys and such a great experience!!
I went in Tuesday and drive in my new car Wed. I highly recommend this dealership, nice people, fair pricing!!
All in all?? FABULOUS!
I recently purchased a 2016 Ram 1500 Crew Cab Sport model from Caledon Chrysler. The buying experience was top notch, and my salesperson, Ionas, was an absolute pleasure to deal with. Ionas made the entire process enjoyable from start to finish. Highly recommended! I will definitely come and see him again when the time comes to purchase another vehicle.
I took my vehicle in to fix a cracked coolant reservoir and get an oil change. They charged me nearly $500 which I was fine with and they told me everything else was good, the very next day my check engine light started coming on intermittently. I called them to ask about it and they told me I could bring it in and they could attempt to diagnose the issue but assured me that no matter what it was it would have nothing to do with whatever service they did.
An issue that I had never had in my 5 years in my Dodge Journey that suddenly appears the day after I first take it into this dealership for service and they can guarantee it's nothing to do with them but are happy to charge me to diagnose whatever it is.
You have to wonder how a new issue cropped up so quickly and they know it's nothing they could have done.
Would not recommend service here.