I brought my truck in for a quick exterior wash and vacuum. They were quick, friendly, showed me to their waiting area where I had coffee and water. They did a great job detailing and vacuuming. I have a dog that sheds and they did an excellent job! Will be back!
Great service from the team there. I can't remember the guy at the service just that gave me a lift home but he was super friendly and helpful! Plus the car looks great, thanks guys!!
Found a car I liked, they told me they would call and never did. I had to call them. Didnt bother after that.
As we were driving back from British Columbia to Ontario we needed our brakes urgently fixed. I called and spoke with Jeremy in the service department late afternoon on Thursday September 3 and he said come first thing Friday morning, whenever we could get there. Our car was promptly taken in and we were back on the road again within 4 hours with new brake pads & rotors, headlight bulb and a complementary car wash. Everything was clearly explained to us and we had a comfortable place to wait with free coffee.
Being from Saskatoon, our first communication for a car at Auto Gallery Regina was over the phone and went through Roel Benedicto. He explained the details over the phone and clarified all our questions professionally. Being in Regina and meeting Roel was a pleasant experience, he treated our offer with respect, gave a superb demonstration of the vehicle, and was very accommodating in every way possible. Dealing with price and financing with Roel and Tyler (manager) was also very smooth (though someone else - relatively inexperienced - popped in and made us little uncomfortable). It was worth a trip to Regina. We got the best offer on the car model we were looking for - across several dealerships in Saskatchewan and definitely recommend Roel and Tyler.
Worst experience ever, the sales person roel benedicto doesn’t know anything about customer service went there this morning show us the attitude and was pretty rude. Does not recommend him
Don’t really want to give you a one star. However. I was there an hour ago and was looking at the 2500 trucks you have on the used lot. Every single sales person on that lot was occupied with moving vehicles around. They were so focussed on moving the vehicles, that they forgot to attend to customers. I felt a little redundant, a little neglected. I will go to every other vehicle sales place in Regina first, and if I do not find what I am looking for, I will go to Saskatoon, and if I still don’t find something, I will consider you again. Very sad actually, as you guys service my daughters Juke regularly. Will have to tell her about today. Kind regards.
Great service advisor! Friendly and professional. Won't recommend you anything that you don't need. Highly recomended.
Elias is the man! After not receiving a referral cheque in the time frame I was supposed to, Elias took control of the situation and continued to pressure management to get a cheque printed and signed for me. While it did take 4 months to receive this referral money, it was NOT because of Elias. Elias continued to pressure his manager, Josh, to hurry up and get this cheque signed and sent out to me. But there was a total lack of urgency from Josh.
While Josh ignored multiple calls and emails of mine when I was searching for answers, Elias was there to help. Even though he was suddenly transferred to a new department, Elia refused to stop helping me and after realizing that Josh was never going to mail the cheque to me, or answer my calls, Elias took the reins.
Elias gave me a call on his own personal time to let me know he understood my concerns. Instead of Elias making excuses for his manager, he stepped up huge and brought resolution to the whole situation. During the phone call, Elias sent me the referral money, apologized for the issues and was just super pleasant. Elias did the job that the manager, Josh, should have done.
I’ve worked in the Auto Sales industry for multiple years, and with myself knowing exactly what is need to succeed in this business, Elias is a guy I would love seeing as a sales manager. Even when he is busy, he always makes times for his clients, always returns calls and always works to resolve situations.
Auto Gallery, If you want to bring a high level of success to your business, make Elias a sales manager. This exactly the kind of guy I’d love to work for and exactly the right guy for the job. 10/10 Elias! Thank god for people like Elias!
I recently just purchased a brand new vehicle from subaru and hands down one of the best experience I've had buy a vehicle. Shoutout to the staff for a being very nice and friendly. Highly recommend them.
THANK YOU... Sir. Roel Benedicto - Kudos to you and to your colleague Sir. Kyle who helped us process the papers. You are a very good salesman. A real and transparent when it comes to decision making. I indeed recommend you to my friends and family and to those people who are looking for a car salesman. -- Hope your service and good deeds will continue.
We purchased a 2019 Subaru Outback on March 11/2020. We dealt with Jamie Schweitzer. We were really impressed with the attention to detail of what we were looking for. The right fit was there and he was helpful in explaining features we were unfamiliar with. There were reams of paperwork that he explained along with his great knowledge of the Subaru product. Subaru itself could try streamline this paperwork a bit but we know the process though long was for our benefit too, signatures, etc. Details. We are hoping for a great ride with our new auto.
Best experience buying my Subaru Outback. No high pressure sales. Dan, Jamie and Kyle were great to deal with. Kyle did everything he could to save me money which I truly appreciated. Dan and Jamie were very thorough going over all the features. Subaru believes in safety and mine is loaded. I can honestly say I will definitely shop here again. Thanks guys! 👍
Amazing staff. I got picked up by Kyle from airport and he was so helpful in the financing process as well. 5 star experience. Barry was amazing at sales as well. I appreciate you guys. Thanks.
I thought the dealers were overly predatory and put way too much pressure to make a sale. I felt, throughout the entire process that they were not concerned with matching me to a perfect vehicle, but rather getting whatever money they can out of me and split.
I felt they tried to take advantage of my limited car knowledge (although they obviously underestimated what I actually do know). I knew almost immediately into the shopping process that I would NOT want to buy a car from this dealership.
Salespeople need to be more hassle-free and take time to listen to the customers-- otherwise you just seem shady.
The car buying experience with Auto Gallery Subaru was excellent. I bought a 2013 Civic Si at a price far better than the competition, and in much better shape. Val at the front desk was wonderful and the finance manager Kyle made made the actual purchasing of the car a breeze. Dan "The English Guy" was very likable and I had a great time talking with him through the whole process. I would definitely recommend considering them when you buy your next car.
The car buying experience with Auto Gallery Subaru was excellent. I bought a 2013 Civic Si at a price far better than the competition, and in much better shape. Val at the front desk was wonderful and the finance manager Kyle made made the actual purchasing of the car a breeze. Dan "The English Guy" was very likable and I had a great time talking with him through the whole process. I would definitely recommend considering them when you buy your next car.
I highly recommend Dan Conway as your representative. He's super outgoing, easy to talk too, and very informative!
Buying a 2019 Subaru Impreza from these guys was really smooth and quick. I like the car a lot so far as well.Shout out to my man Roel( great salesman), and thank you to Jessica in financing.
The mechanics were awesome, friendly and professional. Service was efficient and swift.
Very happy with my experience with the purchase of my 2020 Subaru Outback Limited! Thanks Bruce for making this transaction painless!
Drove into Regina last night from Edmonton with a strange whining coming from under the hood. Today, two days before Christmas, fearing the worst, I stopped in to Auto Gallery Subaru for some help. I was promptly greeted by the Service Dept and Dale who had me pull into the service bay, where they directed a technician to quickly assess the problem. Within just 10 mins of arriving, the problem was discovered, I was provided with a very reasonable quote and informed that I could have a shuttle driver take me anywhere I wanted to go.
Three hours later, ahead of schedule I received the call that it was fixed and the shuttle was dispatched to take me back.
The final bill was spot on with the initial quote, and they even took the time to present to me freshly washed.
I am beyond impressed on all levels and just want to offer the greatest gratitude to Dale and the entire Service Department for going above and beyond for me in my hour of need. Merry Christmas!!
We had the pleasure of getting to know Dan Conway while purchasing our Range Rover. He was such a great salesman. He was patient , truthful and very accommodating. Dan is so easy to talk to and feels like a friend you’ve known for ages. But It doesn’t stop a the salesmen, it went on to finance with Kyle Kao he put everything out so there were no surprises or questions. He was honest and straight forward, he was a pleasure to do business with. And a big Thank you to Tom , he really went above our expectations and made this a terrific experience. Thank you Auto Gallery !!
Dan Conway did a wonderful job. Took the time to listen and work with my busy schedule. He and Kyle opened my eyes to possibilities. Like them, I go the extra mile. They went beyond and believe in loyalty. Coming from a first responder background I appreciate Dan's work ethic, demeanor and loyalty. I look forward to do future business and communication and even just talk over coffee. Thanks Dan!
Dealt with Roel Benedicto on a beautiful 2014 Ford C-Max hydrid SUV. Great initial impression of the service and was completley satisfied with the overall experience. I have complete confidence that Roel and the entire team at Auto Gallery Subaru will handle all my future needs in a friendly and professional manner. I will be recommending my friends and family to this group.
Had Roel, great guy, fun to talk to, and helped me get a sweet deal, would recommend!
I recommend Roel when you buying a new car. He helped me to get a deal done in couple of hours. Everything such as deal finalizing, financing and trade was done in couple hours and am out with my new car. Great Job Roel and staff.
Mitul.
Awesome service!! Jamie and Dale were absolutely fantastic to deal with.
Jamie helped me get the Subaru I needed, he was very knowledgeable and kind. Auto Gallery Subaru so far has been really good, they have great customer service.
Went in bright and early to look at a truck and had salesman Erwin Wolfe come up and i expressed i was interested, told him yo get me a carfax and numbers and to text me, had to wait hours and call the dealership and remind him. Take the truck for a drive its empty on fuel, gets a fuel slip and puts regular into the truck that requires premium, go back make an offer on a friday around close time, he informs me monday theres a deposit and its sold lol, im quite surprised as most dealers dont let 2 or 3 people wheel on one vehicle. Erwin was also probably the slowest most forgetting salesman ive ever seen. I would never deal with him again.
Unfortunately our Outback required a tow and major repair while on vacation. Service staff Donnie and Josh were kind, professional and wonderful to work with to explore repair options. We opted to purchase an Ascent to increase towing capacity. Roel was a great salesperson to deal with: knowledgeable on the car, easy to work with and very helpful towards ensuring we did not lose too much vacation time. Special mention of thanks to Jess for assisting with license and registration, Chrisfor setting us up to tow our camper and Dale for helping out with the deal. Everyone was super helpful, knowledgable and very nice. Many many thanks!!!!
This dealership should be ashamed of the lies and scams they try to pull over on us...their customers. I live in Saskatoon and found the Subaru I wanted in Regina. Went to Regina to purchase said vehicle from my salesman had got fired the day before I showed up. The guy taking over my sale had not a clue what he was doing (wish I could remember his name). Paper work on the sale got the VIN wrong so when I tried to insure it to take it home, it showed the wrong vehicle. Finally got that straightened around and took my SUV home. Let me tell you I absolutely LOVE my Subaru Crosstrek. This is not a vehicle issue this is absolutely a dealership issue. Now 4 years have passed and my lease is up, I want to buy my car out as I said, I love it. "Kyle" told me I have to have an inspection done on my car in accordance with Financial and Consumer Affairs Authority of Saskatchewan due to their liability/responsibility as a dealership. Sounds pretty legit, right?? WRONG!!! Absolutely BS!! Oh and by the way, the inspection will cost me $195 plus taxes and it will take 2 hours. Oh can I bring it in and drop it off the night before? They would be happy to supply me with a rental vehicle for only $49/day!!!! WHAT???
Remember, I live in Saskatoon and would then also have to get a hotel for the night or something too. I call Saskatoon Subaru in hopes that they can help me....well not only do they help me but they do so with a smile. I got my car financed and got great service with a smile all at my home town dealership, within hours of first contacting them. Subaru Saskatoon offered me a loaner for free if I'm ever in for service or in need. How you treat people should mean more than this. Shame Auto Gallery.....
Barry is an excellent salesman that really took care of my needs
I recommend Tyler for your automotive needs. Subaru Regina (Auto gallery) has gone over and above to provide me with the best service one could ask for. Purchasing a vehicle is a big commitment and can be very scary. Tyler and his team did what ever was necessary to make it as stress free as possible and I'm truly thankful I made the decision to work with them. To Tyler and his team...THANK YOU. You've got my business for years to come!!
Super unprofessional and rude. Couldnt believe how the "sales manager" treated us. We got a higher offer on our trade in elsewhere and he said "that's a cool story". Like WHO SAYS THAT??????? Just plain rude, would never recommend anyone to go here, unless you wanted to be treated poorly.
Ask for Darren at Auto Gallery!! Darren Dureault made my first car purchase extremely smooth. He has such a positive and relaxed personality that puts you immediately at ease. Darren is the kind of guy who will treat you with respect and be completely honest with you-if he doesn’t know something he won’t feed you BS he will do his research and answer your questions with honesty and knowledge. I know exactly what I purchased and have no questions about what I signed as it was so clearly laid out to me and with no pressure. I know exactly where everything is in my new vehicle, how to work and customize each setting/feature. Would highly recommend Darren to family and friends- a completely genuine person who is in this business to make people happy! Thank you for everything- It was a pleasure working with you! -Nicole
I have bought 4 vehicles from here and have had nothing but great service. I highly recommend you try them. New or used.
Did not mean to leave a one star rating, Great group over there , willing to go out of there way for me on different occasions. Done business here a few times over the years. Stupid phone didn't even realize I tapped on a star after Googles notification asking how my Experience was! My bad !
Absolutely horrible experience. We came in to look at a truck and they immediately started pushing a different one on us. It was an incredibly good “deal”. But when something is too good to be true it probably is. They knocked $3000 off the price, and when we still said no they got angry and offered to knock another $3000 off. Meanwhile....they couldn’t even show us an inspection.....so why are they ok selling this fully loaded truck with low km for an extremely good rate when they haven’t even inspected to truck yet? I call bull. The sales man even called his boss out who was incredibly rude, pushy and talked to us as if we wasted his time. I will never return to this dealership and I won’t trust anything they say. I am sure that there is something wrong with this truck and they were just trying to unload it on the first person they could.
If I could give ZERO stars, I would. Worst service I have ever dealt with. Bought a vehicle from them 5 months ago and have had nothing but issues. I proceeded to address these issues and instead of helping us out, we were treated rudely and disrespectfully. The man we were talking to had the audacity to hang up on us. We just wanted to know why the "inspected" vehicle we bought had cheap after market parts. Would never consider dealing with this dealership again. BEWARE OF THIS DEALERSHIP.
Another great service experience. Quick, pleasant, convenient. Couldn't have gone better. Thanks!
I bought a used 2018 Subaru Impreza recently. Barry Leflar has been an amazing salesman to deal with. He answered all of my questions and accommodated my busy schedule, both for the test drive and the paperwork. Barry continues to be customer focused and addresses any concerns I have. I've had to bring the car in for a couple of things and the parts and service staff have also been great to deal with. Everyone is polite and professional and courteous.
ABSOLUTE WORST service I’ve ever experienced with any auto dealership!!!
Extremely unprofessional and unwelcoming.
If you want a Subaru, go to Saskatoon!
We came there to inquire about a few vehicles we’ve seen online, the salesman was super short and asked the same questions over and over again without remembering what I told him 2 minutes before that. The salesman and and finance guy were not in synch and seemed like they don’t want to show us or try any other vehicles than the one they wanted to get rid off even when I mentioned I had few vehicles in mind, with a few different price ranges.
The finance guy just came out of his office with rough numbers for one vehicle only and told us he cannot do anything for us. I had to ask what about the other, cheaper vehicles and he didn’t even want to try, just showed us our way out basically. It was close to 8pm (closing time) and they seemed to just want to go home, and get rid of us. They could’ve at least tell me to come back the next day and maybe try some other vehicles, but instead I felt like I’ve been disrespected as a potential customer.
I love Subaru vehicles and I wish this brand was represented by better people in Regina.
I’ll make sure that non of my family members ever steps foot there. I ended up getting a brand new vehicle elsewhere, and I’m glad I did it. They make other dealerships look really good.
The store is great! The sale Cong very nice. Thank you help me .
Great Dealership & Great Sales Person
Dan Conway was great to deal with. Very personable and friendly salesperson. He puts it all on the table when you are negotiating, there aren’t any unexpected surprises. He makes the buying experience enjoyable and takes away any pressure from the sales negotiation. Bought many vehicles from Auto Gallery and they have always treated me first class. Will be back in in April to see Dan again and purchase another one.
Had a very good experience purchasing a new car from them. The staff was very courteous and easy to talk to, and I never felt pressured to purchase anything I did not want. The whole process was very fast and pain free. I would definitely give them my business again in the future.
Being previous owners of a Forester and Outback, we are familiar with Subaru's excellent quality. Our present Outback has 285,000k and we have never had an issue with it. My wife wanted a Forester because the previous Forester met her requirements for delivering precious wedding cakes.
Barry Lefleur, sales, was very knowledgeable about the vehicles, listened to our criteria and after checking out the new Forester and Outback, recommended a Outback 2.5 Touring model. It meets our requirements perfectly. He was most professional in outlining the all of the financing details which made our decision easy.
We then met with Kim DeGruchy, Finance Manager, to finalize the paperwork. She presented us with additional options about extended warranties, explaining the advantages/disadvantages of each. As "insurance" for the future of the car, we purchased an extended warranty. She was open, efficient and promptly completed the paperwork for signing.
Worth mentioning is our feeling that at no time was there a "dealership hidden agenda" that makes new car buying very stressful. They were open and honest in their opinions and dealings. It was an enjoyable experience!
Don and Fadiah Parsons
I don't normally do this kind of thing but I just had to write about my experience with Auto Gallery! Dale Parent was my salesman and he went beyond the call of service anyone could ask for! He was patient answered all my questions, took me for test drives and when I finally found the car I wanted, Kim in the financial department went out of her way to make sure I got a car. I would highly recommend this dealership to all my friends and family!
I love my new car! And I thank Auto Gallery for everything they have done for me and my Daughter!
I am always so impressed with the service that I receive from Auto Gallery. I have purchased many vehicles from them over the years and every time they treat me like family yet are so knowledgable and professional. Barry was so wonderful to deal with and Kim made the whole finance process very simple. I love my new Subaru and would highly recommend this product and dealership to anyone looking for a new car!
I recently purchases a Subaru Crosstrek from Auto Gallery and I totally it! Of course the car is aweseome, but so was my experience at purchasing it!
Salesperson Brayden Briere and Kim De Gruchy were excellent!
I would certainly recommend Auto Gallery to friends and family!
PS, the car is amazing!
Thanks!