Just purchased a used vehicle from Highway Mazda. Carla Anne was professional, friendly, and willing to go the extra distance to make sure I got the vehicle that best met my needs. Working with her was easy and enjoyable. Bruce was very thorough in financing options explanations, finding me the best deal he could, friendly, and easy to talk with. Overall, shopping here was a good experience and I'm glad I chose Highway Mazda.
This place is amazing, great mechanics and front end staff. Had to deal with the General Manager and he was a pleasure. Always taken care of when visiting Mazda in Steinbach!
I always have great service bringing my vehicle here! I was really happy to hear about the new program where every fifth oil change is free, since I always bring my car here for this.
We recently brought our 2016 Mazda CX5 GT in for a whining noise in the transaxle. We were given drastically varying quotes ranging from $2700 to $14,000. The service manager was rude and condescending, the repair took 6 weeks longer than we were originally told, yet payment was asked for immediately upon completion, which happened to be while we were on vacation 3 provinces away so we would not be picking the car up for another week. We were asked to make the payment over the phone via credit card. The total cost came in above the final quote, we were billed for a part we provided to them, although they did adjust the bill when we pointed it out to them but to top it off the repair did not come with any warranty. Loved the car but definitely not worth the money considering we had to completely replace the transaxle at 140,000 km., and especially since we bought the vehicle used in 2020 and only put 60,000 km on it ourselves. We actually sold the vehicle back to them and walked away. This entire experience has turned us off from owning a Mazda now and for the foreseeable future. Would definitely not recommend taking your vehicle in for service if you have to deal with the service manager.
Friendly, reliable and I love supporting local!
I never feel rushed and i appreciate their customer service
Great customer service, very quick repair. Had my car towed there while on a road trip, needed 3 new parts, some needing to be ordered, and Mazda got me back on the road in 3 days. Thanks again!
Very personable and knowledgeable staff. The staff at Mazda continuously go the extra mile to make sure you’re well taken care of. Thanks again Logan for all you and your team do to serve your customers!
Always good service with very friendly staff. Best dealership I’ve ever experienced.
I brought my car in on Tuesday evening, as they said they could look it over on Wednesday. Explained what was occurring with the vehicle and what has been done to this point. (Idling rough, jumping up to 2000 rpm on its own) They still did what I told them had already been done. (Changed spark plugs). Charged me $300 and the same day, had to call back to say the problem wasn’t fixed. Now I have to wait until next week to get it back in. No rental offered so that I can continue to get my students to and from work.
Now a friends husband, who is a licensed mechanic is going to look it over (again) before returning to this dealership. This is not the first time I’ve had issues with this dealership. They seem to insist on doing work that is already completed and charge you for it. It’s beyond frustrating! I bought my car here in 2018 and aside from the purchase, it’s been nothing but issues with the service department.
Went in for oil change. They told me battery was weak which I knew.
So they asked if they could replace battery I said absolutely.
Very professional and easy to do business with. Highly recommend.
The service lady was very nice even showed me to the borrow car that I was driving plus showed me how to use the car- afterwards when picking up my truck she was so nice but at least they could off called me when my truck was ready & could off washed my truck!
Logan and the others at Highway Mazda are always very polite and friendly. They answer all my questions, even my small concerns.
This is my 3rd car from this dealership. They have always treated me well both in the purchasing process and in servicing. It's true, it is worth the trip!
When I called to book an oil change, the service department that helped me book an appointment was super friendly and just awesome customer service.
He made me want to keep my business at Mazda. Very satisfied
Always great, friendly service. Not overselling like most dealerships. Plus was given a coupon for the best car wash EVER!
I was greeted when I arrived and the service was done in a timely manner! I especially appreciated the complimentary car wash as they said they didn’t have time to get in done themselves!
Amazing staff! Always friendly and ready to serve you! Nice waiting area up front with a TV and drinks for customers! Always a good experience going to Mazda.
Logan & team are great to deal with. They always take care of any issues and great at answering the questions we may have.
The service department is awesome. I drive there from wpg. Although I could go to Mazda in the city. Always a great job. Thanks guy
Great service, shuttle service is always great, and vehicle is dropped back off for me. Can't complain!
Good customer service as usual. I do miss the car wash that used to accompany every service though.
Always appreciate the care I receive at Highway Mazda!
Love the new 2022 cx5 from Jack. Very helpful and friendly.
Definitely recommend highway mazda.
Love the new 2022 cx5 from Jack. Very helpful and friendly.
Definitely recommend highway mazda.
Love love our car! Best purchase!
Came back a year later: Still love our our Mazda 6!
Just bought a new 2021.5 Mazda CX5.
Best and easiest car buying experience ever.
Thanks to Jack, Bruce and Andrey.
They were really friendly, professional, patient and kind.
Highly recommend going to this pace.
Love love our car! Best purchase!
Love love our car! Best purchase!
Nice to see Gord again.
BALD FACED LIARS. When I bought my CX-5 I was quite dubious about purchasing the extended warranty. They managed to allay my concerns by swearing the warranty covered everything front to back. It wasn't cheap $2000. Here I am now at 4 years 85,000 km (the" warranty" is for 6 years 160,000 km.) and my driver side leather seat is shot. I'm now told Mazda Leather Seats are only designed to last 3 years. Also now my rear hatch latch is not working and I am told its 50 50 that will be covered. I really hate it when someone appeals to my desire to trust (because I want to live in a world where you can trust) and then uses that to con you face to face eyeball to eyeball. Disgusted. Alan Cheop Winnipeg.
Purchased my 2018 CX9 from Highway Mazda. It was a good experience until I had an issue with my infotainment screen. I have come to realize that this is a VERY common issue as there have been recalls from 2014-2017. Although I first noticed the corrosion on my screen when it was still under warranty, apparently I didn’t bring it in time...missing the warranty window by a month. Mazda dealerships/Mazda Canada are replacing all the previous year models, but refuse to cover mine even tho I am having the exact same issue. Nathan Loeppky (the salesman I purchased my vehicle from) now owner/General Manager of Highway Mazda offered me 15% off the price of the screen, total being $1747.00 plus tax, or offered selling it to me for $1400.00 plus tax and I replace the screen myself. How is that a deal when I can personally buy it from Mazda for $1311 (shop cost)? Where is the fairness and integrity that this dealership prides themselves on? Do better Highway Mazda, how you treat your customers is what determines their "loyalty" when they are in the market to purchase a new vehicle. Very disappointed.
Exceptional service! We have been going here for a couple years now and have no complaints! Nathan is a great service man :)
Purchased my 2018 CX9 from Highway Mazda. It was an excellent experience until I had an issue with my infotainment screen. I have come to realize that this is a VERY common issue as there have been recalls from 2014-2017. Although I first noticed the corrosion on my screen when it was still under warranty, apparently I didn’t bring it in time...missing the warranty window by a month. Mazda dealerships/Mazda Canada are replacing all the previous year models, but refuse to cover mine even tho I am having the exact same issue. Nathan Loeppky (the salesman I purchased my vehicle from) now General Manager of Highway Mazda offered me 15% off the price of the screen, total being $1747.00 plus tax, or offered selling it to me for $1400.00 plus tax and I replace the screen myself. I can buy it from Mazda for $1311 (shop cost). Where is the fairness and integrity that this dealership prides themselves on? Do better Highway Mazda, how you treat your customers is what determines their "loyalty" when they are in the market to purchase a new vehicle. Very disappointed.
Stay away from this store, if you want to buy a mazda go to Winnipeg. The Manager is so unfriendly, I bought my car there and then I was back for repairs and he was ignoring me.
Today I made the trip to Steinbach after much researching of the new Mazda 3. Met Darrell for the first time after briefly talking on the phone with him earlier to confirm the car I had in mind was still in stock. Needless to say it was a fun experience dealing with him, he was very knowledgeable about the car and very respectful of my wants and needs.
In the end I honestly felt I got more car than I hoped for, and for less money than what I had expected to pay. Not only do I consider Darrell a great salesman but I picked up a friend in him as well.
Thank-you!!
W. Senkow
I have visited this location recently and was very pleased with friendly atmosphere and an amazing, knowledgeable staff. Looking forward to work with you again!
easy to deal with. ask for Darrell he treated us properly
Knowledgeable, courteous service and a friendly approach to car sales! We are very satisfied customers after purchasing our 2015 Mazda 3 GS from Carla Anne last month. An overall great experience and therefore we're recommending Highway Mazda to our family and friends.
We had a great experience at Highway Mazda. We can't say enough good things about the staff! We had Carla Anne as our sales lady and she was amazing. If you are looking to purchase a Mazda, I would highly recommend checking it out.
My wife and I upgraded our super reliable 2006 Mazda 3 gt shortly after our daughter was born to a 2017 Mazda 6 gt fully loaded with practically no km. We dealt with with Carla Ann and Bruce. No preasure or hard to deal with. Thanks again Highway Mazda, we'll be back!....
From the moment we contacted Carla Anne about a vehicle it was a relaxed and enjoyable experience buying from her and Highway Mazda. We had been looking for a specific vehicle and when it came up we jumped on it. It was a super pleasant experience with every step of the process. Would highly recommend Carla Anne and the team at Highway Mazda as the place to purchase your next vehicle.
we walked into Highway Mazda they were super friendly and very respectful people it felt more like family then friends.Darrell is super awesome and Carla Anne she,s the BEST she takes her time to explain everything she,s more like a big sister then a sale,s person. And the guy we dealt with in office was super nice as we,ll sorry we forgot his name.
I can't say enough good things about working with Highway Mazda. CarlaAnne was my entry point, but the whole team was equally fantastic. They effortlessly worked a complicated three-for-one trade in deal. I love my new ride! Zoom zoom!
Really pleasant experience dealing with everybody at Highway Mazda. Nathan with the test drive and the deal, Darrel with the little details, Bruce with the financials and paperwork, and Carla's awesome overview of the car's features!
Everybody was super friendly and really helpful. Love my "newsed" Mazda 6! Car and dealership highly recommended.
Carla Anne made our new vehicle decision a pleasant one. She is honest, informative, and very helpful, making a car buying experience what it should be. We actually had fun working with her as we checked out the wide variety of vehicle options available to us. We are very happy with the 'used' 2015 Mazda 6 we bought (the thing was like new). Hardball negotiations with a certain sales manager made for some interesting times, but it's Carla Anne that made us able to give 5 bright stars. Highway Mazda has one of the best sales people in her. They better know what value the 'Car Lady' brings to them. I'd buy from her again in an instant and will send family and friends to her as well. I look forward to dealing with the service department and hope they shine like she does!
Nathan and his team at Highway Mazda made purchasing a new vehicle an informed and fantastic experience. I absolutely love my CX-3 and being a Mazda owner. Carla-Anne was/is friendly, knowledgeable and always accommodating to my inquiries or calls. Thank you Nathan and and the Highway Mazda team for the exceptional service and friendliness.
This place only gets a great review because of Gord. Super helpful!! Really helped me out. Cheers.
try to make fool
I was treated like a garbage and with disrespect, lies, poor service and wanting to steal customers money. not to mention that their parts are ridiculously expensive and REPLACED MY BRAND NEW PART WITHOUT GIVING ME ANY NOTICE AND WITHOUT MY PERMISSION. ALSO THEY F@CKIN CHARGED ME $$$ FOR IT. to whom it may concern: this is not how you deal business with YOUR ONLY SOURCE OF INCOME "CUSTOMERS" assuming that customers dont know anything about their cars. make changes in regards.
Always great service.
I bought a car in April of 2015 here at Highway Mazda ( a 2014 Mada 3 GT w/luxury ) and now I want to trade it in at a different dealership and they are telling me that there is a $8,000 car proof on it that Highway Mazda never told me about and now my trade value went way down. And they told me the car was in new condition. Not a good place to go.