Like you website good for people who want a new car
I have gone in here a couple times and the staff are mostly friendly. I find a couple of them a little pushy and don't offer very good answers. Overall though the rest of the staff is nice and help you out anytime you visit.
Dan was just amazing, i went in on the suggestion of a friend not expecting much, but Dan made me feel welcome and got me the best possible deal it was like winning the lottery. I would recommend him and superior dodge to anyone who asks.He took his time explained all aspects to me even sat next to me in my new car and explained everything to me and how it all worked.To sum it all up Dan and superior dodge rocks!!!!!!!!!
Not impressed. I needed a routine oil change, have just one day in the Soo for shopping (I live 500 KM away) and I was told by front desk that I could book an appointment as I didn't want to sit in a line-up for ages when I had so little time with all the other stuff I needed to get done in that one day. When I got put through to service dept. I was told that I could not book a slot and would have to line-up and take my turn with everyone else. Not exactly what I would call customer service!
Couldn't be happier with the customer service. I wanted to do a budget lift on my 2014 Jeep Wrangler Unlimited Sahara, but didn't want to sacrifice factory feel and quality of ride. I had a vision in mind but didn't know how to get there. I met with Matt Hawdon, who despite being very busy, made time for me and didn't rush me out the door. I showed him pictures of what I wanted and we discussed options and prices. He ordered the parts and had them installed at my convenience. The quality of the parts and the labour was impeccable. My vehicle is my prized possession and was treated as such by Matt and his staff. I was amazed by how it turned out. Even better than I had imagined. I will be dealing with Matt for all of my future services and was pleasantly surprised at his exceptional knowledge of the product and now I am assured that my factory warranty isn't compromised.
Purchased a new Dodge Dart in '14. It only had 17km on it, and the offer Matt Hawdon made was too good not to take. Such a fun little car. The sale went smooth as possible and they will go the extra mile to satisfy their customers. I've twice had to have the car serviced because of leaks in the tires (industry I work in, not manufacturer defect), and they have been quite prompt in issuing me a rental and getting my car back on the road. I couldn't have asked for a better experience than what the team at Superior Chrysler Dodge Jeep Ram has provided. If I ever plan on trading in my '14 Dodge Dart, I will most certainly be speaking with Matt again.