Very friendly and courteous lady who took the time to explain. Highly recommended this dealership!
Intelligent staff, good understanding of customer need, knowledgeable and perfect guide thru whole process
Donna in parts is a pleasure to deal with. She was very knowledgeable and friendly and helped me with all my questions and got me in and out. The other staff there made sure I was being taken care of and were extremely courteous. It's nice doing business with genuinely nice people. Keep it up guys!
First visit to Redhill Toyota and it definitely won't be our last! Kyle The Service Advisor was thorough friendly and offered suggestions on future service. He wasn't pushy like most I've encountered and you can see he genuinely cares for his customers. Great job Redhill Toyota to have staff that actually know what they are taking about! See you in a few months!!!!!
Just leased a brand new 2020 Corolla XSE and couldn’t have been more comfortable at a dealership! Thank you too Dave B for understanding my budget and needs for a vehicle. Best experience I have ever gotten from a dealership hands down. Thank you to Debby in finance and to the manager as well for everything they were able to help me with!! Definitely will be recommending Redhill Toyota, Dave and his team to all of my friends and family! Thank you guys so much!
I went there to inspect my Corolla for very loud noise, it was humming noise from everywhere, the advisor ( Ms Heather) carefully listened to my words about the noise and respectfully asked me to wait and Andrew ( their mechanic) inspected my car and they told me the noise comes from my wheel bearing and hub bearing, I was surprised because a few days ago I had taken the car for inspection to another dealership and I was told the noise comes from transmission and they told me used transmission cost me $ 3400 and new one $7400 so I asked Ms Heather let me talk with Andrew to make sure transmission is ok .Heather took me to the workshop to talk with Andrew and he showed me how my wheel bearing is broken and he assured me after fixing the wheel bearing the noise would be disappeared. He fixed the wheel bearing and the noise disappeared. %100 I recommend them, they are amazing.Especial thanks to Ms Heather and Andrew.
Our family recently moved to Hamilton and my husband and I both own Toyota vehicles. Having dealt with Kyle on separate occasions, my husband and I are convinced that we are receiving superior customer service! Kyle's expertise, attention to detail and willingness to go above and beyond for us have exceeded our expectations. Highly recommend you check them out!
I have just purchased a used vehicle from Red Hill Toyota. The sales rep was Marco Perrelli. What a nice experience! The 2015 Honda CR-V was exceptionally clean and ready to take for a test drive after which I was convinced to make the purchase without much hesitation. Marco's team were very professional, taking care of the paper work quickly and painlessly.
When I picked up the vehicle a couple of days later, it was spotless, with new car smell and a full tank of gas. Marco even gave us a gift of appreciation on the way out - an unexpected extra.
I enjoy driving my new Honda and recommend buying a car from Marco to my friends.
Satisfied customer,
Oliver
I had a experience purchasing my vehicle at Red Hill Toyota. Marco was super helpful and extremely good person. He was so cooperative that I have referred and trusted him to take care of multiple friends and family. He is an asset to Red Hill Toyota and I would recommend anyone to rely on Marco to assist them with their vehicle purchase, In another time he was very helpful and very super person to return my lease vehicle, I am really thankful and appreciate his efforts for giving me best advice and help me, if I purchase another vehicle, then I would love to come Red Red Toyota and straight come to Marco. Thank you Marco!
So i got to know about this dealership from a friend. I had my eyes on the 2019 Highlander. I was told to get in touch with Marco and boy it was a great decision.
Within couple of hours i was a happy owner to a Pearl Blizzard Highlander. Marco took the time to answer all my questions and made the whole process smooth and quick. Highly recommended!
I needed a car that was reliable, good on gas and was able to handle weekend getaways. I want to thank the amazing team at Red Hill Toyota; Natasha and Debbie were extremely helpful and they got me into a Prius Prime within a week. I am now saving over $100.00 a week in gas and I have so much room to spare. Plugging in the car is a piece of cake and I love how the electric car feels and handles, plus I am helping the environment at the same time. Thank you!
Smoothest time EVER purchasing a new vehicle! We recently purchased our new Camry and turned in our old vehicle. What an easy transition to say the least. From the time we walked in the door, to the time we picked up our new vehicle a few days later, felt like a dream. Highly Recommend ! Thank you Ilya and Darcy!
We had the privilege of experiencing one of the greatest shows of good customer service that we have seen in a very long time. Heather Potter of the Service Department , on more than one occasions, has done her organization proud in comparison to the other Toyota dealership. Kudos to you Heather. Keep up the good work.
Our experience with Becky Coulas was exceptional. Our son just bought his first car from Becky and she was awesome with him. She was just as excited as he was on the purchase of his vehicle. From the first phone call, to meeting at the dealership and the test drive, she never made us feel rushed and answered all of the many questions we had. Many thanks Becky you are awesome. I would also like to thank Amber Mitchell for finalizing our paperwork and for getting back to us so quickly. Red Hill Toyota you have a great group of ladies in your corner. Keep up the good work. I will definitely be recommending you for future purchases. Merry Christmas and a very happy new year to everyone at Red Hill Toyota.
I recently leased another Toyota Corolla at the Red Hill location in Hamilton. Daniel Petrie provided an excellent service. It really makes a difference when you deal with someone that cares about the customer and is passionate about what he does!. Thank you very much Daniel!
Pedro Rodriguez
I had a great experience purchasing my vehicle at Red Hill Toyota. Becki was super helpful and extremely patient. She was so great that I have referred and trusted her to take care of multiple friends and family. She is an asset to Red Hill Toyota and I would recommend anyone to rely on Becki to assist them with their purchase!
My husband and I went in about a month ago to look at a RAV4. We were greeted by Dave who was excellent to us. We couldn't be happier with our experience here after going to multiple locations. Dave was patient with us and answered all of our questions. On the day we picked up our vehicle, he even took the time to show us all of the vehicle features. Highly recommend this location when looking for a new vehicle!
Going to Red Hill Toyota was an experience to remember with Becky as my sales person. She was there pulling for me all the way, anytime I had questions or any car problems. Now I have purchased a new car and again Becky was there with Alan Balinsky to make the sale with me and Becky really made my transition seamless. It has been a great experience with everyone. Thank you very much Becky.
I bought a Corolla from Becky and I was very detailed and meticulous during the whole process. But guess what? So was Becky! She answered all of my many questions. I will recommend her and your dealership to my friends!
Thank you Natasha for all your help, patience and guidance through this whole process. Losing our family van was very difficult for us - but you help make a seamless transition!!!!
You went above and beyond coming in on your day off!! All the best you!
God bless!!
The hundreds of reviews I found about Red Hill Toyota encouraged me to buy my first car from them. The welcoming and professional attitude of Marco, Caelum and Debbie encouraged me to take my decision in a blink of an eye. As a newcomer to Canada with lots of questions to ask, they were very patient and willing to provide all sorts of assistance and guidance. Thank you all. I will always wish you endless success and prosperity.
Having previously had very good dealings with Red Hill Toyota for car maintenance, I leased a new 2020 Corolla from them and it was a top notch experience. The staff was incredibly friendly as a whole, but special mention must be given to Marco Perrelli, who was one of the friendliest and most personable salespeople I've had the pleasure to do business with. I highly recommend Red Hill Toyota
It is my second time with Dan and it is nice as last time. He always answer all my question and try his best to figures things out for us. It was a nice experience.
Becky Coulas helped me purchase my first new vehicle. She made it a great experience and made sure I received all of the answers to my questions. She is knowledgeable, personable and has a genuine personality. I would recommend her to anyone. Thank you Becky!!
I bought my Corolla from Red Hill Toyota earlier this year, and I have nothing but positive things to say about this location. Everything from the friendly staff when you first walk in to buy your car, to the service department and the care that they put into your vehicle. The entire building is inviting and you feel like you're in good hands from start to finish. It's also very open and clean, you never feel pressured to buy on the spot. Thank you Red Hill Toyota for all that you do!
I had an amazing experience! My car was over ordered so it was suppose to come in 3-6 months, but they got it in 2! They even got me a lower interest rate on the car then originally agreed to. Super happy!
Dave at Red Hill Toyota sold me a Toyota Corolla, he was very patient and kind! He took his time making sure which car was best for me. I had a great experience with Dave and would highly recommend him to anyone looking for a car! Thanks again Dave:)
I just purchased a Corolla Hatchback from Red Hill Toyota, and the service that I received from Dan Petrie was above and beyond what I expected. He was patient, professional, and extremely thorough from the first inquiry phone call, to the final stages of my purchase. I would highly recommend Dan and his team to anyone who appreciates good service. I will definitely be back when I'm ready to purchase my next vehicle.
I just purchased my very first Toyota and i love it! Dan Petrie took the time to answer all my questions and follow up with me to see how things were going. I would recommend Red Hill Toyota to anyone looking for a new car!
Great service now own a beautiful great car!
Purchased a Highlander from Red Hill Toyota. The complete transaction was not only handled in a very professional manner but was a very pleasant experience as well. This was largely due to our sales and product advisor Eunice Gallo.
Eunice made sure all of questions were answered and all of our needs were taken care of in a very enjoyable way. A pleasure to do business with her.
Kudos also to manager Ilya and Debbie from finance.
Overall a wonderful experience.
Thanks
Very nice experience , Eunice sales representative is the best , very helpful .. lucky to know her.. also the manager Alan was very nice to us and did his best to make us happy.. highly recommend to deal with them
Best dealership best manger and best representative you will ever deal with
Just got a new car best experience, Eunice sales representative is very professional and helpful always doing her best for us , very polite and always smiling ,happy to dealing with them .. Alan is the manager there was so decent with us and worked in our issue by himself.
highllllly Recommend this dealership..
Love my new car
Wonderful experience purchasing a used 2015 Corolla for my wife from Dan Petrie, and Amber in finance. I basically went in one day, Dan showed me the Corolla right away which fit my requirements. Brought my wife back on the second visit and Dan spent a long time explaining to her the fine points of the car in detail. She was very pleased and we decided to purchase the car. Amber did a great job with the financing and we were able to buy a 3 year warranty to ease my concerns of any future issues I might experience. To top it off we received a lovely gift basket to take home. Thank you Dan and Amber!
Hands down the best experience we’ve had buying a new vehicle. After an awful experience at another Toyota dealership we decided not to give up as we love the Toyota product. From the start Dan Petrie was friendly, approachable, had people skills, exceptional customer service skills and was genuinely pleasant.
He was patient with our indecision and worked hard to help us. The manager Gordon I think his name is was also delightful and a pleasure to deal with too. Buying a new car is not an easy decision but the RedHill dealership was fantastic to help with this process. The energy in the dealership is positive. Staff are courteous and friendly. I think this dealership should win an award because of how customer oriented they are and willing to go the extra mile!
I picked up my new Toyota vehicle yesterday at Red Hill Toyota and here is my feedback on the process:
From 1 to 10
1. Empathy…………………………………….12 (Beyond expectation)
2. Attentiveness……………………………10
3. Communication skills………………..10
4. Knowledge of the Product………..10
5. Patience……………………………………10
Darcy Gerrior went beyond the line to make this acquisition a very enjoyable experience.
Thank you very much.
I recently purchased a truck from Dave at Red Hill Toyota. His customer services, support in and outside office was immaculate. Never felt pressured, patient and always give advise in my interest. He’s patient and never pushes you into buying if you are not ready. Committed and a man of his word. Your satisfaction as a customer is always first. Thanks much Dave, it’s been three years in the making and you made my choice worth the wait.
From all my encounters at Red Hill Toyota the entire team was always welcoming, warm and pleasant. Thanks much guys, you are number ONE!!!!!!. I’m loving my truck Dave.
We recently purchased a vehicle with Luke at Red Hill Toyota. I like to shop around before I make my final decision, and I did. Although we were getting a great price at another dealership with my trade-in, something about Luke and his awesome approach with us made us come back to Red Hill Toyota. He really went above and beyond with getting us the best deal for our car. He was so patient and accomodating with us. I have never made a decision so quick but we literally got there at 11am and signed our papers at 9:30pm the same day! Thanks Luke for your patience, for answering all of our questions and your great personality and customer service. You were such a pleasure to work with! Luke has a background in the service department at Toyota so his knowledge about cars was unmatched! 'Twas great working with you!
I have always received great service! The staff always kept me informed of repair progress and explain what is being done and why. When buying new vehicles everyone I dealt with from the sales rep to the finance staff were awesome. I would highly recommend you buy your next car st Red Hill Toyota!
I have reviewed Red Hill Toyota in the past and I have been generally happy with their service department (for the most part), but I must say that on Friday May 17, 2019 I was VERY disappointed with the service I received and will now be looking for another Toyota dealership to service my Prius. Had to wait 40 minutes for a ride home, so I paid my own ride. Received a call letting me know that the vehicle was ready and I waited almost 2 hours for a pick up, so I then decided to arrange for AND pay for my own way to the dealership for the second time. They just seemed more concerned about selling you extra services to your car, than their about CUSTOMER SERVICE. WILL DEFINITELY NOT BE GOING BACK HERE AGAIN!!
I bought my car off Marco and he was great with getting me the best deal that I could get and making me feel welcome. My car is running great and I’ve come into no problems! I’ve had the car for a year now and I love it.
It is so rare in this day and age to receive great service. Heather Potter, Assistant Service Manager went above and beyond.
Today we took our 2018 Camry in for a scheduled service.
We love, love our Camry💓
She explained to us how to keep our car in top performing condition, and helped us with the question we had about the chip on the door. She said she would try to have the red paint removed. We felt better immediately. Red paint was removed and we also received a complementary car wash!
She is a great listener and communicator. She checked and noticed that our car needed the latest software update and asked if we have time to get it downloaded.
We highly recommend Heather, ask for her next time you visit Red Hill Toyota. You will not be disappointed.
It is so rare in this day and age to receive great service. Heather Potter, Assistant Service Manager went above and beyond.
Today we took our 2018 Camry in for a scheduled service.
We love, love our Camry💓
She explained to us how to keep our car in top performing condition, and helped us with the question we had about the chip on the door. She said she would try to have the red paint removed. We felt better immediately. Red paint was removed and we also received a complementary car wash!
She is a great listener and communicator. She checked and noticed that our car needed the latest software update and asked if we have time to get it downloaded.
We highly recommend Heather, ask for her next time you visit Red Hill Toyota. You will not be disappointed.
Darcy is a great sales. He is professional, amiable and helpful. He is patient in answering all my question and giving me good suggestions. I was a perfect experience at Red Hill Toyota. Thank you, Darcy, help me buy my first car.
I was well attended by everyone in Red Hill Toyota. I like to mention Darcy who gave me all the attention, explain me a lot of details, gave some advice about the models to choose based on my current lifestyle (which I decided to follow). It was very straight forward. I though would be a tough process to get my car but it was clean as a whistle. Thumbs up!
Our experience at Red Hill Toyota was fabulous. Darcy took care of us from beginning to end and we drove away with the car of our dreams! We never really considered buying a new car before but after a lot of research and time spent analyzing the pros and cons.. we went for it and so far we are very happy! We are very glad we chose this dealership and would highly recommend it to anyone looking to buy a car! Ask for Darcy - he'll take good care of you :)
Just bought a used Corolla (2016, 35,000 km, sports trim). Dealing with Dave B was a great experience, he made me feel very comfortable, explained answers to all of my questions, and just elevated the stress from the whole car buying experience. I had initially arrived at this dealership to look at a different vehicle, but upon looking at it, I found it not to be my style. Dave quickly found me multiple comparables within my budget and other requirements.
When I arrived to pick up the car it looked great, perfectly clean, and even smelled amazing (I mention this because my son told me "Dad, I really like this car, it smells great.")
I highly recommend this dealership... and make sure to ask to speak to Dave!
Bought Toyota Camry from Redhill Toyota. Excellent car and unique features. Special thanks to Dave Bhogal for a awesome demonstration of the car. He did a good job in explaining all internal and external features. I would definitely recommend my friends and family to buy from him new or used car. Thank you very much for excellent service and helping me to get my dream car.
Rajan Ummat
Stoney creek
Just bought my first new Toyota RAV4. Eunice Gallo was my sales rep and she gave my family and me, a warm welcome and did an amazing job helping us choose a vehicle suited for our needs. She has a great sense of humour and was there through every step of the process. Even on her day off, she came in to sort out all the paperwork and made picking up our car a breeze. Overall, it was a great experience purchasing a vehicle at Red Hill Toyota and I couldn't be happier. Highly Recommended.
I bought and have serviced my car at Red Hill Toyota since 2012 and I only have positive things to say about the team there. I knew going into my last service appointment that my Corolla was going to need quite a work up. It was due for brakes, needed the tires switched and and oil changed as well. Both the Service Advisor John Brooks and the Technician were great at explaining the issue with my brakes and laying out all of my options. They also recommended an alignment service and went so far as to show me the before and after alignment reports to illustrate what the issue was and how it was resolved. To top it off, my car always comes back to me fresh and clean from their car wash. Amazing service and very friendly staff!
Dealt with Eunice
Gallo. After a horrible experience with Oakville Toyota. She was spot on. Leased a Brand New Prius C, when they first came out. No problems. Price point was right were i wanted. On a personal note, don't get the upgraded keys. If you happen to run over one with your snow blower (or say the wife did), they are almost 600 bucks to replace. I am no buying the car out, $7000 less then they are going on autotrader for the same thing.
I had a great experience at this dealership! I was currently leasing a Honda and was at lease end so I decided to go car shopping of course. A friend of mine told me about this dealership because he and his family have been dealing with them for years. I have to say, I was very impressed with the excellent and quick service as soon as I walk in the door! I was inquiring about a certain model (scion FRS) and was quickly handed brochures, shown the car and was shown every feature about it. The sales staff was very polite and you could tell they were passionate about the cars they sell. I must have been there looking and test driving from 3-7pm. Needless to say, I went back two days later and purchased the car I wanted and love it! I would recommend this dealership to anyone.