Just bought a 2019 qashqai and it was one of our best buying experiences ever! The sales person Uy (pronounced Wii, or Oui pour nous les francophones) was friendly, respectful and knowledgeable. We first discussed the vehicle and our trade by phone and when we got there, he greeted us at the door and welcomed us to the dealership. The whole process took 1 hr, which was most impressive. We had an agreement over the phone and Wii and his Mng were true to their word. No further haggling and no one's time wasted. I would highly recommend them.
Marcel was a very friendly and helpful sales associate. Made our experience very pleasant and advocated for a great deal. I would recommend him for my family and friends!
Excellent customer service. Very relaxing and comfortable experience. Great bunch of people
THEY PRIORITIZE THEIR COMMISSION OVER EVERYTHING ELSE. When you're getting ready to buy a car with them they will give you all the attention in the world but after agreeing to deal you won't hear from them anymore. They don't call or checkin to see if you have any concerns or questions. All about money with poor customer service
Sebastien was wonderful in assisting us with our first brand new car purchase. He was knowledgeable, respectful, honest and welcoming. Got a great deal. Great customer service from everyone at the dealership. Glad we chose 417 Nissan!
Amazing service from Infiniti dealer. Went for warranty repairs, booked an appointment in few seconds and got my car repaired in two days. Very professional service and amazing customer service. Thank you Cory for the amazing customer service
I'm commending 417 Nissan for innovating quickly to match our circumstances during this 2020 Pandemic. I'm also pleased with the quality of the (no-cost, no-contact) Pick up and Delivery professional service offered. Perhaps others may grow to like this option with time.
Keep ip the great work it benefits everyone.
Just got my brand new 2020 Nissan 370Z sport from 417 Nissan, I received great service from Sebastian and Farid helping me out with this purchase and giving me their best deal.
There's a proverbe that says if you don't know how to do something get a specialist and these to two man are specialists.
Wonderful service ! Kind and welcoming staff! I recently bought a car there and every person I met there did what she/he could to meet my criteria (respect of my budget, safety of the car, color, etc.) and to help me find the car of my dreams. I got a courtesy car while waiting for my car, which was delivered to my door. I would recommend 417 Nissan to any customer looking quickly for a safe, affordable, custom made car.
Sebastian Faucher, you are great guy. I have a great experience with you. Will forever recommend you to friends and family. Thank you so much for making me to get my car today.
Josee is the reason for this 5 stars rating. She is extremely nice and professional and goes beyond expectation to help the customer. Thank you Josee .Nissan is lucky to have you as an employee!
Amazing service. Amazing staff. Absolutely loved my experience here. Everything went so smoothly, all well explained as well. Thanks Josee & Colton! You're the best!
It was stress free and no sales pressure.
Love the atmosphere kind staff.
I return to the store to check 1 camera ,service department also 👍
Even gave me a free paint stick for my Rogue.
I'm like a rock star there you guys threat me like VIP.
Great job
Frank
Great work when completed. Friendly staff and very nice surroundings. I do have a major issue with it taking 2 hours to have an oil change done. I had booked for 10 am and told my daughter it should take no more than an hour to complete. It was exactly 2 hours. With so many oil change franchises around why would I go back to the dealer? Yes my car was washed and I assume the service allows for the technician to look for any issues that may be apparent. This said I can be in and out of a franchise in well under 30 minutes.
Exceptional service from all aspects of the deal.
From the moment you walk in you are greeted immediately by friendly front end staff to the end when you sign the paper work with the financing team.
I also met with the GM Billy, and he was a pleasure to work with. Very clear and nothing hidden.
10/10 I recommend for anyone looking to lease or buy.
Exceptional service from all aspects of the deal.
From the moment you walk in you are greeted immediately by friendly front end staff to the end when you sign the paper work with the financing team.
I also met with the GM Billy, and he was a pleasure to work with. Very clear and nothing hidden.
10/10 I recommend for anyone looking to lease or buy.
A lot of good things to say but I'll stick to two things... Purchasing a car here was the first time I've had a deal / price told to me verbally match exactly what was presented to me on the deal paperwork. In the past at other dealerships, at the paperwork stage, there were "other" fees not mentioned but were included in the paperwork. And the salesman Uy was great; honest, straight forward, patient, and was relentless in presenting a deal that I felt comfortable with. Thanks!
Went in the get an engine light checked. The service was quick and straight forward. They also washed my car which was very nice. I would definitely return for future service
Great overall experience. Would greatly recommend. I have purchased many new cars from different dealers and I would rank 416 nissan as one of best.
I got a remote starter installed. I was satisfied with the work done though I felt it pricy at $499 for a level 1 remote starter. The technician was prompt and called me as soon as the work was completed. The shuttle driver was very nice. Five star to him. Overall satisfied
Amazing, fast and friendly service. Shuttle service took me and and picked me up very quickly. Chris was super helpful. All around good experience. Highly recommend.
Mo and Jimmy are incredible!! I bought my first vehicle from 417 Nissan a couple weeks ago and have been blown away by their service! From holding an unbrella over my head in the rain while i looked at the car to following up today to ensure my car had been properly taken care of with the service department, Mo has been incredible every step of the way. I would definitely recommend this dealership to anyone who is looking to buy. Mo n' Jim made the process a lot of fun!
Great service and professional, knowledgeable consultants. I was served by Christine Cordeiro who proved to be a caring and knowledgeable employee. The best dealership I ever had business with. Thank you! =Alex=
Was helped by Sales Manager Mo and he was excellent throughout the experience. Never felt pushed and took the time to explain various options. The rating is for him, however can’t say the same for the finance manager. Not sure if disrespecting your customer is a sales tool. Ended up buying from Hunt Club Nissan.
417 Nissan was superb in their handling of an out of towner with car troubles. I felt listened to, supported, and cherished a client. Things were fixed fast and work beautifully. Highly recommended!
The experience was so awesome! Everyone was friendly and answered a million of our questions without making us feel uncomfortable. I recommend this place for anyone looking to buy a car hassle free. Thank you Billy and the whole team helping us find our dream car! We will see you next year for the second one for sure!
In August we started shopping for a new car. 417 Nissan was one of our stops. From our first visit until we made our final choice, salesperson Mo and manager Jimmy were welcoming, helpful, engaging, and unobtrusive. Mo, with a clear and strong background in cars and sales, was new to the dealership and the brand, but he did everything to ensure he provided us with accurate information in every conversation. In our follow ups, Mo was prompt, courteous and knowledgeable in all his replies, and he answered all our questions patiently. We felt really comfortable with Mo, and highly recommend him if you are looking at Nissan. Jimmy was equally lovely to deal with. He was supportive, easy to talk to and forthcoming at every encounter. We never felt pressured or rushed. We recommend this team and 417 Nissan.
In August we started shopping for a new car. 417 Nissan was one of our stops. From our first visit until we made our final choice, salesperson Mo and manager Jimmy were welcoming, helpful, engaging, and unobtrusive. Mo, with a clear and strong background in cars and sales, was new to the dealership and the brand, but he did everything to ensure he provided us with accurate information in every conversation. In our follow ups, Mo was prompt, courteous and knowledgeable in all his replies, and he answered all our questions patiently. We felt really comfortable with Mo, and highly recommend him if you are looking at Nissan. Jimmy was equally lovely to deal with. He was supportive, easy to talk to and forthcoming at every encounter. We never felt pressured or rushed. We recommend this team and 417 Nissan.
I am very happy with the overall mechanical-financial package. This deal feels good all around. The only “downers” in the deal would have to do with lacunas in the handover of information from one finance officer (away on leave) to the other. When my arrangements were made, I was ready to sign because the officer in question had performed calculations that “set” my monthly payment in step with my objectives. This gave me the green light to sign and accept the terms. On the day this was done however, there was a problem with printers throughout the dealership, therefore I did not have an actual, physical copy of the accepted terms when I left the dealership. This would come back to haunt me on the day of delivery. But independent of the printer problems was the fact the dealership’s computer-version of the accepted terms were not saved correctly at the dealership. Information had not been updated at the dealership. This did result in a great deal of confusion on delivery day; so kudos to the second finance officer who was able to “reconstruct” my terms of finance based on the hand-written notes I carried with me. This was an undesired delay in things, even if things did get resolved finally. On a more personal note, on more than one occasion I did find the music in the showroom to be a bit too loud, to the pint where it was an undesired distraction. This observation seems to be particular to me though, as it seems others did not have the same opinion. Overall I’m happy though. All the staff I dealt with were polite, friendly and helpful. Thanks.
I was greeted by Christine at the service desk and a short while later I was on my way with a full service maintenance completed on my 2019 Altima .
Christine was very helpful by pointing out to me that I have a maintenance program on my vehicle that covers my cost for maintenance.
Thank you very much Christine. I look forward to my next visit.
My wife was extremely impressed with the service received when she pulled in with a punctured tire. Corey (service rep) was personable, courteous and attentive to her needs. He was very easy to deal with made the whole experience very pleasurable.
John in service is excellent (retired now) and their body shop is great for service too. DO NOT leave your car on the 417 lot for any length of time, as a result I ended up with $1200.00 damage to my car waiting for Nissan third party to evaluation my lease return. It is a good thing I did take pictures the day I dropped it off, it was mint. Lets hope 417 will do the right thing and take ownership of this issue. This is the second time this has happened on their lot, first was after the car was in for repainting a bumper and while on the lot the left door was damaged, the body shop found the footage from their cameras and repaired it free. Going for my third Nissan lease "maybe".
My first experience for Nissan service at 417 Nissan was very good. Greeted by service advisor before I even got to his counter station; he had my file and request for service on his on-line screen almost immediately; read the problem, was familiar with it and knew what had to be done to remedy it. Service was quick and about an hour later I was on my way , problem resolved and had a freshly washed car
Jamaal Cali , our sales representative , was extremely knowledgeable of the Rogue. We went for a long test drive on major highways and in the city.
Extremely polite and without any pressure sale techniques, Jamaal provided the necessary time and information for us to make the right purchase.
Thank you for being such an excellent rep at Nissan. We are sure going to enjoy our new Rogue.
Claire & Gaetan
Great customer service; very responsive, respectful and professional. They responded quickly whenever I had a question. The prices are reasonable as well. I highly recomend anyone looking for good service to check out 417 Nissan.
Best car buying experience I’ve ever had. Straight forward, transparent and no pressure sales tactics. Thank you to the 417 Nissan team! I love my new rogue
I want to give a big thanks to André and Jamie for their exellent service. They've work very, very hard to make this deal happen and I'm truly greatfull. The long wait was definatly worth it. I love my kicks and it looks awsome with the rims and rear spoiler!
Amazing service! First time I went to a dealership and I felt comfortable. No one was condescending towards me which I came across in a lot of dealerships! As well as they did their best to match the comfortable price for me and organized everything quickly. I would definitely recommend them to anyone who is looking for a car, they will make sure to give you as many options as Possible and find something that you will be happy to drive away with! Loved my experience!
Had my car serviced here for the first time. The first two servings were complimentary as part of my lease agreement. Everything was fine until I explained this to the associate who was helping me. He asked me who my salesperson was, huffed and walked away without saying anything and then complained to me that there was no note on my file. He finally waived the fee and said thank you.
This is the second time this has happened here as they agreed to change my tires a while back and tried to charge me for this as well. Same deal - no notes on the file.
I was really disappointed that there was no effort to log this info on my file and the attitude of the man serving me. I shouldn't be made to feel guilty or an inconvenience for just expecting what's agreed upon. I'm certain when I go back for my second servicing I'll have to go through the entire issue again. I love my Nissan but ill definitely be considering a different dealership when this lease is up.
A wonderful Experience at 417 Nissan. Bought our 1st car from them couple of days ago. Javier was really helpful and thoughtful throughout our entire purchasing process. He suggested the best car deal and had answers to our every question. Great customer service.Jamaal did a great job in explaining the details of our car. Our paperwork was explained very well by the Branch Managers. My husband, Daughter and I had a great experience and we really love our car. Highly recommend 417 Nissan for your Car purchase.
I was lucky to have Javier as a saleman for choosing our car. He has a lot of knowledge about the different products. We were undecided and still shopping around and I appreciated that he was not “pushy” at all. When you are sitting down with him you have his undivided attention. Excellent communication. Excellent service. Thank you Javier. Denise
I always receive the best service when my car is in need of a tune up or fixing. Shawna is quick to get me an appointment and John is always there to answer my questions and have a laugh. If my car needs to be there for the day Christophe will take me home. Everyone remembers my name, it’s like being with friends.
It was a great experience. It's my second car but my first car at a dealership. They make sure there's no surprises on anything. Jamaal was the dealer that helped me with my car and they made sure that the used car looked perfect in and out. It even had the new smell inside. I will recommend this Nissan for sure.
Enjoyed my experience at this dealership. Elie helped me find the perfect vehicle for me and my family. Thank you for all your patience and help. I'll be getting another car from you when my lease is up.
Excellent service. Very professional but friendly.
Jamal Cali was my sales man and he provided me with excellent service. the Dealership was clean bright and very comfortable and welcoming.
I had gone to 4 other dealerships and really felt they just wanted to make a sale. Jamal and his manager seemed to really appreciate my business and that is why i chose to buy my vehicle there. Jamal has called me twice to get feedback on my driving experience. i will definitely recommend Nissan to friends and family.
Frustrating experience. I went to look at a used car. When I arrived none of the staff could find it. Turns out the sales manager took it home but failed to tell anyone. I live 2 hours away from the dealer so I made an appointment to come back. I called the sales rep I was dealing with and left him a message as well as sending an email asking him to let me know if anything had changed the day before the meeting. When I got there, after driving 2 hours he tells me they sold the car.
Terrible way to conduct business. They care more about the sale than the customer. I will not go back to 417 nissan nor would I recommend them to anyone else.
Incredible service !! 417 Nissan made this process extremely simple for us. We knew what we wanted !! Nasri executed what we asked for in the most professional and our part effortless ! Elie the sales manager worked with Nasri to help us achieve the appropriate budget that works for us. The 417 team made this purchase a pleasant and great experience. We Picked up our vehicle spotless and the way we imagined it to be ! Thank you for not only meeting our needs but also exceeding them ! My family and I recommend this dealership to anyone who is in the market for a new vehicle !
Dan at this dealership was great. Very polite and super enthusiastic with commited service to you. He was one of the best Sales Reps that I had dealt with. If you are ever to visit that place, ask for Dan and he will definitley try his best to get you the best of what they can offer. Thanks Dan for all your efforts.
Worst experience ever. Brought my car in for service a month ago. Showed them the problem, they acknowledged it. Leave my car there for a whole day and they tell me they've found the problem and are ordering the parts. 2 weeks later leave it for the day again. Say they've fixed the issue "yey" I get back in my car after ubering around expensively for the day, issue isn't fixed, engine light on, car now thunks when turning at slow speed. Call them back, not a care in the world. So what on earth did they do? Take my car for a f-ING joyride? I'll be contacting nissan about these guys. Shady shady.
I've been shopping around town and have met a numerous amount of salesman in various locations. Majorty of them were looking for a quick sale and seal the deal. After checking out four different dealerships, I started to get apprehensive and was about to resort to finding a car online. However, I gave this last place a shot (Nissan 417) I was greeted buy a young man named Nasri, he was very polite and welcoming. He was also extremely knowledgeable and set me up with exactly what I needed. He never tried to up sell me on anything. He listened to what I wanted and delivered. Two thumbs up