Sales staff was attentive, but not bothersome. We bought a new vehicle from these folks.
The weather turned bad and they were calling for a lot of snow the next day and I had a lot of things to do . Knowing that traffic would be slow and I had to travel from one end of the city to the other end I decided to cancel my scheduled car viewing with a salesman and make it for another day . The salesman was very rude on the phone and turned from Mr. Nice guy to a dick head in a second . I never rebooked with them and will never go back to that dealership again
The dealership itself is nice, you have a lot of cars to choose from.
But the Sales Representative that I dealt with is kind of annoying.
Went there earlier this morning, after my test drive. He said "I'll get you this deal right now."
I told him that I will need some time to discuss this with my parents and to think about it.
Felt like he desperately wanted me to buy this car.
I don't like when someone rushes me!
I highly doubt that I'll ever come back to this dealership.
I am a senior in my 70's. I must say in all my years of car shopping, I have never had such a fine and fun experience at ANY dealership. Vickar Nissan has a gem of sales people kind, funny, helpful and most of all honest and sincere. The icing on the cake was getting to hit the huge Gong which made everyone clap.
Go to Vickar to buy your next vehicle and you too can be on the "gong show". You won't be disappointed!
The people at Vickar Nissan know how to take care of their customers.
After a number of mix-ups, mistakes and time wasted (for me and for Vickar!) to fix our air conditioning - the experience was seemingly headed toward an upleasant and expensive outcome. The people we dealt with heard and understood our situation and in the end took it upon themselves to work out a very generous solution by having the bill taken care of. Will we go back? Yes, definitely.
Jenny was great all the way threw there is a few issues with the vehicle that I addressed and will hopefully have it fixed sooner then later. Other than that love the car. Thanks again vikar
Great experience. Got the exact vehicle we were looking for at a great price.
The agreement to purchase a new vehicle with the salesman was unable to be fulfilled by financing. My lease returned vehicle’s cosmetic damage was to be “absorbed” if I bought the newer version at an agreed upon price. Financing told me that Nissan could not finance the negative equity and asked for an additional $3000. The result, I returned home with my leased vehicle and will just buy it out. I can fix the dents and scuff mark.
My wife and I had been looking for a new vehicle for a while, we worked with Darren to find a vehicle that would suit our needs and originally looked at the Sentra but decided on the 2020 Qashqai to better meet the growing needs of our family. We wanted the SV in blue and they worked quickly to find one and bring it in for us. Service was great!
Steve and his team at Vickar Nissan are terrific to work with! Their customer service is outstanding and pick up of our new Nissan van went very smoothly. All of our questions were answered and we love our new van! It will be well used for years to come! Thank you for everything!
I was looking for an older Nissan Pathfinder and I stopped in to Vickar Nissan and spoke with the first person I saw. I explained what I wanted and he said he would look around and get back to me. I only assumed that he wouldn’t but late that night Ryan Henderson called me and said he had found what I was looking for. He is an awesome person, straight forward and didn’t lead me to believe anything that wasn’t true. I highly recommend Ryan Henderson for all your vehicle needs! Thanks again from stranger to friend!!
This is the first time I have owned a Nissan product, I am happy with my vehicle. It runs, drives well and is extremely efficient on fuel. I want to thank my salesman Remy he went above and beyond to make the car purchase experience a great one. I highly recommend Remy as a number one salesman.
Sharon Lepine
I had a wonderful experience at Vickar Nissan. I originally engaged another Nissan dealership in Winnipeg to trade my vehicle. I was blown away that the dealership walked away from a sale. As a result, I went to other manufacturers and was not thrilled at the options. Taking a chance I reached out to sales at Vickar Nissan and met Ryan Henderson....we spoke and I he was determined to find an option that worked for me. 3 days later I'm overly excited that I'm in my new Qashqai. Thank you Ryan and the Vickar team that helped me make this happen. Anyone looking for a new vehicle should at stop in at this dealership and chat with the team! Great things happen!!
Received excellent advice and service from Ryan H last week. He helped me find the vehicle best suited to our family needs and I couldn't be happier with our choice. Thanks Ryan, and the entire team at Nissan for a great experience.
I had a great experience from walking in the door to driving away in my brand new Rogue. I was very happy with the way I was treated as a young girl buying my first new vehicle. Darren explained everything well and all my options. He was very considerate about including all my wants. He was patient with all mine & my parents questions. He got me the best deal & wasn’t pushy at all. I highly recommend dealing with Vickar Nissan and more specifically Darren.
Excellent experience while shopping around for a new vehicle. Right from meeting my Sales Associate Darren, and throughout the process, everything was seamless and easy. Would not hesitate to send anyone there, if they are looking for a no pressure experience.
I have nothing but good things to say about this place and the people who work there. Everyone is super friendly, offering you water, coffee, right away. They were willing work WITH me to make sure I drove away with a car that was right for me. They even walked me through all of the Specs of my new vehicle so I wouldn’t be lost later! I am beyond thrilled about my new Nissan, and highly recommend this place to anyone who is in the market for a new vehicle!
I visited your service department on February 24 for a recall service visit for my 2019 Nissan Qashqai. I am writing to let you know that I was very satisfied with the visit. The work was completed quickly, your employees were very pleasant and I greatly appreciate the free car wash which is always offered. Thank you for making my visit smooth and relaxing!
Ariel Maudi is the standard that every salesperson should be. Energetic, friendly and knowledgeable. He will go above and beyond what is normally expected from salespeople. If he doesn't know the answer, he won't lie to seem like a know it all. He'll go and find the answer. Awesome experience and would recommend anyone who is looking for a vehicle from the vickar group to see Ariel and you won't be disappointed.
Excellent customer experience, thank you Nick for referring Tom sales manager, Laurie credit manager their customers service was professional and friendly this made our transaction with ease. Mark service manager was patient, accommodating, professional and friendly . Thank you
I went in today with a good idea of what I wanted and after being acknowledged the moment I walked in, I was talking to a salesman in just a couple minutes. I worked with Cory who was very friendly and knowledgable and made sure I was comfortable the entire time I was there. I was able to thoroughly test drive the vehicle I was interested in and we were able to get exactly what I wanted at a price I was more than happy with. I also had the opportunity to work with Lori from finance who was super friendly and generally a great pleasure to talk to. I would definitely recommend this dealership to anyone interested in a Nissan, keep up the good work!
Thank you Mark & Brian for giving the best service and helping me get my car serviced just in time for Christmas holidays. I appreciate everything you guys did for me! Merry Christmas !
It was a pleasure working with Ariel Maudi. Fun, energetic and even answer his phone on his day off. Perfect example of a great sales person, and believe me I had a bunch of them to deal with. My company I work for got 2 new cars and a van. Looks like more to come later on.
If you ever go to Vickar Nissan make sure to ask for Ariel, yes just like the mermaid .
Thank you Ariel for all your help
Adam
I bought a car from Vickar Nissan few month back and the service was great.
Ariel Maudi did an amazing job from explaining to delivering my new Rouge. I would recommend him and Vickar Nissan to all of my friends . Thank you 5 stars.
Decided to downsize my vehicle from an suv to a sedan as it was no longer a necessity to have a large vehicle for two people. Ryan Henderson made the experience easy and quick, he is knowledgeable and recommended the best sedan available for our needs. And a deal was made that was equally fair to both parties. Would recommend him for all of your future vehicle needs.
Service is always friendly and professional. I used the Express service for an oil change and was very happy with the process.
They had what i wanted, and staff were helpful in all areas. (They did their job). Would recommend this dealership đź‘Ť
Buddy bought a vehicle here recently. Went for moral support. Salesperson was extremely friendly and helped with the whole buying experience. Great job Vicker Nissan
Mark is always kind. My English is still not good but he always smiles and talk slowly. I really appreciate it.
Never had a problem with everyone there. Jemo has been very helpful everytime we go for an oil change!! Great staff, friendly, very helpful.
The passion in Ariel (salesman) is out of this world. A great place to pick up your car.
I would definitely recommend this dealership, whether you are from Winnipeg or not!
I am actually from South-Western Ontario and I was searching for a very particular vehicle, which happened to be at Vickar Nissan in Winnipeg! From the beginning of the process until the very last step everyone involved was incredibly friendly, helpful and genuinely cared to ensure it worked out.
Purchasing a vehicle from a different Province is not the easiest thing to do, but they made it an enjoyable experience. Even when circumstances beyond their control complicated the matter - nothing to do with the dealership themselves, rather the freight carrier - they went out of their way to rectify the issue even though they didn't necessarily have to and had it done in a timely manner.
So, to Chris, Evan and Kelly - I deeply appreciate everything you did for me! 5 Star Service in my opinion!
Service was good and in the end, the person we dealt with was helpful and respectful.
However at first the experience was terrible.
They correct the issue as best they could, and because if that we did purchase a vehicle.
I suspect if the issue is permanently corrected, they will receive a lot of four stars.
I have purchased 3 vehicles with them and since they changed to Vicker, everything has gone down hill. 3 vehicles all with extended warranty. Most recently we were on a road trip with our Rogue and the AC started just to spill water all over the floors and just shoot vapour. We got back into the city and took it to the dealership. We were just over our REGULAR KM warranty and well within the extended warranty they wouldn't do it. They charged us $700 to replace the climate controls. Problem still persists so we find out from somewhere else the issues is as simple as a clogged drain! Hosed by the dealership for $700 on an easy fix anywhere else. Calls don't get returned ,messages are ignored. Just a joke. Go elsewhere and save yourself the Hassel.
** UPDATE**
Service manager called me to rectify the previous problem. We came to an agreement that I am pleased with and will be taking my car back in to be worked on. Increased to 4 stars from 1 for the great follow up and solution to the problem.
**
Previous negative review in a nutshell: vehicle wasn't taken in after 2 hours, I was angry when I returned and found this out and left without the job being done.
Amazing service, Adrian the salesman took care of me and was very caring on my necessities. He is a very honest, no pressure kind of sales person.
We walked in and we were not acknowledged by one sales person or greeter or receptionist..we looked for and found the car we were interested in looking at by ourselves in behind the building but left without any assistance ..not likely that we will buy anything here
After receiving a response from the owner asking what he could do to turn my 1 star into 5 stars...absolutely nothing! We went to Auto Gallery and bought a great vehicle and had awesome service!
Can't say it was a good experience. Person who took the call did not document the issues correctly. Left out pertinent information about the vehicle and issues and also put down the wrong symptoms. Wasn't charged anything as nothing ended up being done. Staff need better training on the phones and documenting customer issues properly.
Edit: So I get a response from Vickar Nissan it reads as follows.: "Response from the owner 14 minutes ago
Hi Richard, thank you for the 1-star rating! Is there anything we can do to earn 5 stars from you?"
If they had taken the time to read my review they could clearly see what I had written to make the experience better. Instead it makes me wonder if all the staff working there have issues reading and understanding what is going on. On top of that the response has no number to call or email address to respond to. How can they run a business this way. Only brought the car back to them as that is where we bought it from. As they are not close or convenient for us to go to for work on the car may take it to the one that is closer to us instead. If it wasn't for warranty purposes that we brought it there for I don't think I can recommend anyone else to go there at this time.
I enjoyed stopping in at this dealership. Courteous & welcoming atmosphere, didn't feel pressured. Salesman Cody & Manager Mike. Thanks for looking after us.
Poor customer service and lack of knowledge by technicians. I sunk a lot of money into this dealership. They gave my keys back and said the problem was still there, they didn't know what it was and couldn't fix it, but the normal shop rate applied and they worked on it all day - no help or discount considering they did nothing for me. Multiple bad experiences during my time owning a Nissan. I would not recommend buying a Nissan (Titan), and I certainly wouldn't get my vehicle serviced here. Better customer service at the McPhillips location, but still very expensive service.
Spent 3 hours waiting to see if the financing went through on a truck I was interested in purchasing. The trade in offer was an insult and the second truck was a Quebec truck that was starting to rust on cab corners and rockers.
I love my Nissan Titan. I truly like the services at Vickar Nissan. Best reliable dealership I would recommend you to.
I have owned by Altima for just over 5 years now. My purchase experience was great and they listened to what I actually wanted. I have been taking my car there for regular maintenance and the staff there are always friendly and honest. They will let me know what needs to be fixed now, what can wait some time and what I could probably fix myself. Such a good experience I started taking my wife's vehicle there which was purchased from another dealership.
Back in July I purchase my very first nissan. I was greeted with many open arms and friendly hand shakes. I love all the staff and service they have provided to me. They are so informative and helpful. An extended family that I will never replace. Thank you all so very much!!!
Vickar Nissan is the place to go if your in the market for a vehicle,or require to have your vehicle serviced. The most reliable,honest and friendly people one could wish to meet. That includes every department at Vickar Nissan. A thumbs up to everyone there and here is wishing all the management and staff a very Merry Christmas and a Happy New Year.
I took my car in for a safety, and after waiting for an hour and a half the mechanic told me they decided not to conduct the safety. He told me he did a “visual inspection”, and that my car wouldn’t pass based on that alone.
While I didn’t have to pay for that “visual inspection”, I did waste my afternoon waiting for it. On top of that, the items he said would have failed the safety, were completely within the safety standards for Manitoba.
They said my windshield wasn’t the proper grade, but as it turns out, the mechanic must not have seen the factory windshield sticker that clearly states that it is AS-1 grade, exactly what it needs to be. They also said my tail lights wouldn’t pass. But again, the mechanic didn’t do a very thorough inspection, because if he opened the back hatch and actually read the markings on the tail lights, he would have seen that they were clearly up to spec.
So the next day I called and talked to someone in their service department and told them about this. They didn’t seem to care what so ever, and all they said was “well, it should have passed.”
All in all, I’m disappointed with the service I received. I had booked an appointment for a safety, which they never completed, and I was given mis-information about my vehicle. I would advise you to stay away from Vickar Nissan if you need a vehicle safetied.
0/5
EDITED below regarding developing RUST on my new 2017 Maxima!
Original review Aug 2017:
Car buying experience was excellent! The team at Vickar Nissan was nothing but professional ! Ryan, the sales manager, was eager to earn my business right from the start and was confident he could earn my business. I traded my 2010 Nissan Maxima at a fair trade in price.
I toured the service bays prior to buying my new 2017 Nissan Maxima! The drive through oil change bay is very convenient and similiar to the no appointment oil change shops! You can wait in your car as the work is being done.
Once the price and extended Nissan factory warranty were paid, the team took over preparing my new car for delivery. The extended warranty offered at Vickar is from Nissan Canada and covers new Nissan replacement factory parts not rebuilt or after market as other warranties offer. My five year 120000 km warranty is extensive.
If someone was considering buying any car brand other than Nissan, I would suggest you compare Nissan's extended warranty first! The warranty alone could persuade you to look at a Nissan product. Kelly in finance took a lot of time to go over the warranty answering all my questions! The warranty even allows you money to fight a speeding ticket for example!
The car was delivered with a full tank of fuel, a nice added touch, then Phill walked me through the vehicle personally showing me how to operate all the computerized technology from Apple car play to managing the Bluetooth iPhone connection and operation!
Would I recommend buying a car from this dealership? I definitely would recommend Vickar Nissan as they sold me a 2017 Nissan Maxima, an incredible car, with five years or 120000km worry free driving. It also included a three year oil change and three year warranty on tires and rims!
In conclusion I would like to thank Carson the salesman who sold me the Maxima! I hope you enjoy your Nissan product as much as I have done over the years!
EDITED Feb 19 2018....OH NO RUST on NEW 2017 MAXIMA
It is now February 19, 2018, after enjoying my brand new 2017 Maxima for four months I noticed about 15 rust spots developing in the trunk drain of my car.....easy to see since it is white! I was extremely disappointed after spending $40,000 plus for my new car ! The first five pics below were taken just before the dealership put clay bar over the rust and touched it up with touch up paint on Dec 20, 2017!
The service at Vickar Nissan was great except I did not agree with the repair job proposed! It sounded like a job to cover the rust spots. Two auto body shops I spoke to prior to taking it back to Vickar Nissan stated the rust would come back and suggested I get a new car! I gave the dealership and the service manager Glen (who said not to worry we will look after you) a chance to correct what they said was an accumulation of rail dust from car transport ! It was only suppose to be superficial rust!
Last week Feb. 10, 2018, I noticed rust returned in a few places ! I hope it will be painted and fixed properly when I take it back to Vickar Nissan this week to have them assess it again! Nissan Canada was contacted in December 2017 when rust first noticed and I was told to deal with the dealership! I love my 2017 Maxima and would still recommend the vehicle depending on how this rust situation is handled! The last two photos below were taken Feb 2018 ! I hope this is an isolated rust incident and not a manufacturing problem!
We went in to test a Rogue. We ended up with a good deal on a Murano instead. Great salespeople. Not at all high pressure.
Great Experience. Hardworking folk that will do whatever it takes to gain your trust and do business with you.
Nice customer service there. And had a awesome car show.
Had no issues with this dealership. Service was good and friendly. Brought my truck in for an oil change without appointment and they took me right away. I had questions and they found me answers. Would deal with them again.
Had nothing but good things to say about that dealership
They fixed some stuff that the McPhilips dealership screwed up
Awesome people..mainly one of the service guys Ron