We had the greatest experience buying a car at Cambridge Mitsubishi. Jacob helped us immediately and we knew exactly what we wanted. The whole process took less than 30 minutes. We added some accessories before we took possession and Jacob was a big help. We will return to buy our next car here without hesitation.
I had a great experience purchasing a used vehicle with Cambridge Mitsubishi! The staff were friendly, and patient with my many questions! They completed the safety and delivery quickly and made everything throughout the process easy for me! Thank you!
Everyone in the service department is super friendly and helpful! The staff answers any questions you have ensuring you understand, and are quick to help assist with anything. 10/10 would recommend!
I'm so happy with the purchase of new RVR Mitsubishi. Jacob and Clark were exceptional with my circumstance to make this happen tailored to my specific wants/needs/desire. Jacob presented me with a deal that was better than our initial discussion so I was really happy. More important, this was a seamless customer service experience. Buying a car on my own I felt comfortable from start to finish. Thanks guys!!
Unfortunately their customer service has plummeted since the last year. Service shop organization is almost non existent and what's more is they don't care. I had a recall done and it caused my wheels to be misaligned, and they returned the car to me with the steering wheel angled. I have been trying to get this fixed for the past 2 weeks and calling them about it but the best I can get each day is a "maybe we'll have time to fix it today" and no call back. Also might be useful to mention that as with all dealerships they blatantly overcharge; they asked 70$ to patch a wheel with a hole, so instead I went to Costco and got it done for 12$. Would not recommend going here unless you absolutely have to.
Geat service and staff. Proper Covid precautions taken. Mechanics took the time to explain and show me problems and quickly performed 2 recalls.
Excellent experience been shopping for a car for a few weeks now a all the major dealership. This was by far the best service
Consistently dissatisfied.
I have been forced to use this dealership for recalls over the course of about 5 years of ownership of my vehicle. Each and every time I have had the displeasure of dealing with them I have walked away dissatisfied.
I have dealt with everything from critical fasteners being left loose to incorrect parts being installed on my vehicle (which I had to figure out) to complete lack of transparency with the work that is being done (resulting in unexpected consequences that end up costing me more money), to waiting around for hours for shuttle service.
It would be easy to find better quality of work and service elsewhere. Do not recommend.
I have been taking my daughter's Lancer to the dealership for all it's maintenance. It is twice now that they have missed a crucial step.
First time, after an oil change, they only tightened the bolt on the oil pan finger tight. A couple a days after the oil change there was around a cup of engine oil on her parking spot. (Small fix but it could have been way worse)
Second time, after a tire change from winter to summer they did not torque the wheel nuts. She just found out today when the driver side front wheel was wiggling and striking the rotor causing a heavy metal knock. The nuts had loosened so much I could turn them by hand. All the other wheels were not as loose and were definitely not torqued.
Bad, really bad, it could have been deadly.
I'm changing dealership.
Purchased a 2020 Eclipse from this dealership, they were very nice and efficient with their service and quality. They helped us find a car in the price range we were looking for, and provided us with great warranty. Thanks alot
Cambridge Mitsubishi is the best...I bought my new RVR car in 2016...I have been coming here since that day to get my oil changed...great service...Steve is a true pleasure to deal with...always with a smile....Thank you to Steve and all the wonderful staff there...see you again in a few months again lol.
I had a very pleasant experience at Cambridge Mitsubishi. I dealt with Clark and Jacob for the purchase of a used car. They were both very accommodating throughout the whole process, and went the extra mile to ensure I was getting the best possible service during the uncertainty of the COVID-19 pandemic. Unlike other dealers they were honest about the car's history and were quick to answer any questions I had. If you're looking to buy a vehicle from Cambridge Mitsubishi, rest assured knowing you're in good hands.
Do you know how you can tell if a business has fake reviews? You can see the number of other reviews the users have made. It's atrocious to see you've got 5 star reviews from fake profiles.
One of the worst experiences... Spent 3 weeks back and forth on email because you wouldn't allow me to come in person then the vehicle I wanted was sold to someone else. Whats that about? I've never had to go through so much trouble to buy a car.
Also, grow up and do better. Stop using fake reviews people to aren't dumb.
Great help. Very informative. Jacob knows his stuff and was super accommodating. Thank you !!
Best costumer service! Gian and Victoria made sure that I get the best deal! Highly recommended!
Highly recommended place to purchase a great car. We worked with Timothy Moore and he highly exceeded our expectations. We trusted and got what we where looking for at great timely matter and great price.
Great job..
Tim
Had an amazing experience in Cambridge Mitsubishi! shout out to Gian Marquez who patiently assisted me in getting my first car in Canada! I am very happy with my first ever car! Thanks to you!🏆
Gian Marquez is one of the best sales representative here at Cambridge Mitsubishi! Hes polite and he really takes good care of his customers. When I was with him he's not putting any pressure on me at all. As if I was talking to a really good friend of mine! So if you're buying a vehicle, look for him and I'm sure you're going to have a great experience at the dealership!
I've had great experience with Cambridge Mitsubishi as they have helped me choose a car that caters to what I need and to my daily commute. Gian assisted me, and the quality of service he provided is beyond my expectation as a customer.
I'm very happy with my experience, and will definitely recommend to my friends and family.
Kudos to the Mitsubishi Cambridge team!
Cambridge Mitsubishi service department is absolutely amazing! Steve, Danielle, Cliff, Carl, Dakota, Reid and Hunter! Never had an issue at all with anyone. Their oil change service is TOP NOTCH!!! They checked the entire vehicle over, topped up all the fluids & even did a battery test free of charge! All of the employees in the service department are a delight to deal with, not one single complaint.
Brandon in parts is great at his job & goes above and beyond for his customers! I definitely recommend coming here for any of your parts & service needs!
I have purchased two vehicles from Cambridge Mitsubishi and both experiences have been great. I found that the sales and Management staff were great to work with and I feel they sold me top-notch cars at very reasonable prices. Highly recommended.
I definitely recommend Cambridge Mitsubishi if you want to get a new vehicle. I know I have bad credit and these people put me in a brand new car with no issues. happy customer!!
My daughter and I have been purchasing and servicing our vehicles here for 15 years without any disappointment. We highly recommend there services to all our family and friends. There are always willing to assist us with any challenge we give them. We will be back to purchase our next vehicle.
All the process for getting our car was very smooth and easy. The manager and the sales person who assisted us was very accommodating and helpful! Highly recommended! Thank you Gian Marquez!
Had a great service experience this past week. Atmosphere was very inviting from both the service and sales staff. Service staff got the work done quicker than expected! Highly recommend Cambridge Mitsubishi
I recently purchased a vehicle from Cambridge Mitsubishi. The Staff was amazing. I cannot say enough about Staff, they are persons of honor and integrity. they did everything they could to assist in the purchase of the vehicle to make sure all expectations were met. they also made follow up phone calls to assure compete satisfaction, going above and beyond with customer service. I highly recommend Cambridge Mitsubishi If you are looking to buy a vehicle soon, you will be glad you did. Very happy customer! Thanks to all Cambridge Mitsubishi staff for helping my dream come true.
I've always enjoyed the service department. Steve is good at what he does along with the guys in the shop, they work very good as a team. Miss the certain vibe Rachael who use to work in service gave off when you walk through the door . However, the general manager victoria is very two faced, I've had several encounters with this individual and all a very bad experience. i would not recommend purchasing a vehicle here at this location, for paying client do not deserve to be treated like garbage by this person, very sad seeing how they have so much potential to be a decent dealership. Shout out to Steve , Clifford , Carl ,Dakota , Reid and Hunter for being a pleasant bunch to deal with. Chow for now
The service at this location is fantastic. I had not so great credit when I first came to them, and Victoria went above and beyond and got me approved for a brand new car , and found me exactly what I was looking for. I am now on my way to re-building my credit thanks to her. When you bring in your car for routine maintenance, the service staff is very courteous and does a wonderful job. I would reccomend shopping for your next vehicle here.
i bought a mitsubishi eclipses cross over the sales staff went beyond there duties i never seen a sales manger roll up his selves to wash my car so it would be ready on time for this reason alone i would highly regimen this mitsubishi dealer and it sales staff are great deal with sit down with you explain everything in detail so when leave you are very happy with your purchase i know i was i love my 2018 crossover eclipses
Bought a new electric, gas car here. The car was pricey but l really like driving it. The mileage is great and the car fun to drive. Lots to learn about driving this type of car.
Bought a new electric, gas car here. The car was pricey but l really like driving it. The mileage is great and the car fun to drive. Lots to learn about driving this type of car.
I cannot express just how fantastic the service is at Cambridge Mitsubishi! Not only did we get a high quality vehicle that is fun to drive at a very competitive price loaded with desirable features, the staff were very personable and helpful. They answered all our questions and made the buying process easy to understand.
I booked an appointment here and they booked me on a day they were closed (Easter Friday, I probably should have known). I called them the following week to be informed that “they tried to call me” to change it. I rescheduled my appointment, and was told it would take 1-1.5 hours. It took almost 3 hours to change my tires, change my oil, and put on new windshield wipers. I will not be returning to this dealership.
If it were possible to give a 10 star rating I would. This dealership hands down is the best. Victoria and her Staff go above and beyond to get you into the car that you want. There is no pressure from anyone to buy something they let you make your own choices. Both my Husband and myself have purchased new vehicles from here in the last year mine being a couple weeks ago. I will always only come here for a new car as the service is friendly fast and beyond exceptional. If you want to feel like you are part of a family and not just a customer then this is where you need to go. There is no pressure and you get what you want not what they think you need. They go above and beyond and make you feel comfortable in your decision and will do what is right for you. They are welcoming and HONEST. They want you to be confident in your purchase.
We have become a Mitsubishi family there is no better feeling then driving away in a brand new car that you absolutely wanted the moment you saw it and Victoria made this happen.
BUY YOUR CAR HERE YOU WILL NOT BE LET DOWN
Mitsubishi Cambridge did a great job with all of my purchases. I have bought three cars at the dealership and they have always been professional and thorough. I am loving my 2018 Eclipse Cross. Thank you Victoria, Tim, Rachel and Steve. You all do a superb job. I highly recommend.
Had a great experience purchasing a vehicle for my son at this dealership. Eric helped me find a car that fit my budget and my son loves it! Highly recommend this dealership to anyone looking for a car
The heater core in my son's 2014 Mirage needed to be replaced under warranty. Steve in service made sure it was done as soon as possible - as driving the car was becoming difficult. Although there were some unforeseen delays, the service team made sure we were kept up to date and well informed. Thanks Cambridge Mitsubishi!
I can not begin to express the gratitude I have for the staff at Cambridge Mitsubishi. It is a rare occurrence to have total trust and faith in a car deanship and service centre but I truly do. The only downside is that Mitsubishi vehicles are so well made that I don't get a chance to visit my friends at Cambridge Mitsubishi enough!
Thank you to Victoria, Paul, Assan, and Steve.
I dealt with Rob Turco, great guy and knew everything you would want to know. the whole team was helpful and would definitely go back for my next car. couldn't have asked for better people to deal with
We highly recommend this dealership. The new staff is great and very helpful. They gave us the best trade-in deal on our '14 Elantra. We were shopping around for a while and decided to go with 2016 Lancer GTS. You won't get a better car in this class for the price + 10 year powertrain warranty - the best one on the market. We are extremely satisfied.
At the age of 24 I recently had gotten my licence, it took a while, but I had better things to do. I realized after getting my licence that i would also need a car. I looked online for some dealerships nearby and this breathtaking picture caught my eye. It was so well shot. The picture was so great it made me click the link, and I made a call. Three days later I had purchased my first car and the experience was amazing. I almost want to sell this car just so I can buy another one. Everyone at Cambridge Mitsubishi was extremely helpful and considerate. But as good as the staff was I really think some credit needs to go to whoever is taking those pictures, because that's definitely what got me onto the site, which is what lead me to the fine people and deals at Cambridge Mitsubishi. Good pictures of Great cars at Better Prices, that's the Cambridge Mitsubishi way.
I was really impressed with the customer relations I experienced here. I really don't know that much about vehicles, but the employees here really took their time to explain all the details I needed to know. I was encouraged to ask more and more questions, and I really felt they genuinely cared about what I was searching for. I have already told my friends about the great service I had at Cambridge Mitsubishi and for all of you reading this, don't hesitate to go as well. You won't be disappointed.
Came in looking for a pre-owned car or truck. Staff was very friendly and knowledgeable about their vehicles. Did not feel pressure to buy at all. Very comfortable and easygoing environment.