Thank you so much Randy. My family and i are so happy with our purchase.
Great customer service and great salesmen. We will be seeing you again.
Looking for a car? Randy is the guy. He went far and beyond to help me get the best fit along with the best deal. Plus he is the most interesting person you will ever meet.
Really an up and down sale on purchasing a 2020 Insight from them. When I went to sign my paperwork they made a mistake on my trade in value. Then there were delays in getting the windows tinted (meanwhile I was forced to make a payment on the vehicle I was trading). Then a week after finally getting my new vehicle and trading my old one (lease buyout that they were paying off the balance for) I had ANOTHER payment taken out of my account for the trade vehicle (which I no longer owned).
Really love the Honda Insight I got but the absolute disgrace of customer service is embarassing.
Since 2009, after immigrating to Canada, certified used Honda, Regina is where I found my desired cars. They have staff which is very helping, guiding and honest, non pushy but very cooperative. Great service is their motto for everyone as per my feelings.You can trust Honda’s craftsmanship through their services.Salesperson Rayan Li and Finance Manger, Mr.S . Bedi are awesome in every respects.Thanks.
Wish I could post two separate reviews. Ryan helped me buy a car and I got what I liked so 5 stars for him but what Regina Honda as a company promises in their cars about safety certified and inspection process by trained technicians did not apply to the car I went to look at. The vehicle I was interested in buying originally did not have working cruise control system(did not turn on, good thing I checked that before I bought it), had alignment issues and slight rattling sound coming from the dash.
I’ve had really good experience with Honda. This was the first time I’ve ever bought a vehicle from a dealership and they got me the pre-owned Jeep I wanted and took my old one on trade in. Even months later when I needed parts for my rag top, they went above and beyond to help me out at every turn. I’m really happy with the service and would recommend this dealership to others.
From the first time I walked into Regina Honda, I have only had amazing service. From helping me deal with a messy insurance claim to helping me find the perfect vehicle, and right back to regular service, I have been impressed. The sales team was so helpful and never pushy. Stu, Allie, and the rest of the team are honest, helpful and knowledgable. If I ever have questions about my vehicle, they make sure I know everything I need to before I leave the building. Thanks for being awesome!
Had a mostly good experience here, I was interested to in a 2020 civic type R, when I went in the staff were very knowledgeable and friendly, and brett was an absolute pleasure to work with, but they wouldn’t let me test drive it. I mentioned that I was also interested in a HotWheels Edition Camaro 2ss and would be making the decision on which I’d be buying within a week or so. The civic was my top pick to begin with because of the practicality but the camaro was my dream car, I wanted to test drive both before making my decision, and was told that the best they could do was take me for a ride in it with one of them driving, or the other option they gave me was to essentially purchase it before the test drive and then if I didn’t like it they’d refund me with a fee. Which really didn’t sit well in my mind. It really didn’t make sense to me and had me feeling a little uneasy buying from them as if I’m not allowed to test drive the car without buying it from the first then what else were they pulling? I get that it’s a kindof “rare” car, but I’ve never been to a dealership where they didn’t let you test drive the car you wanted to buy, and for that reason I went with the camaro
Reply to owner: I was told that the gentleman looking at the boost blue civic type R was only interested thus far and that it was not sold when I had inquired about it. I was told that the reasoning I couldn’t test drive it was because they are a more rare car, thanks again.
I really love Honda. Jaspreet Singh (Jazz) was my agent and working with him has made my first time buying a car (Honda CRV) a smooth and fun experience. He truly cares about what you need and he went above and beyond to make sure I had all the information required to make the right decision in purchasing my first car. I did get to meet some of the other team members and they were also friendly, upbeat and professional as Jazz. He comes highly recommended and anyone would be lucky to have him as their agent.
Thank you Jazz!!Keep up the good work. All the best..!!
Thank you Regina Honda...!!!!
The staff at Regina Honda are amazing. They are very friendly and knowledgeable. And... I love my new car. It is the best vehicle I have ever owned. Thank you Devin and staff for all your help.
Ben Ifogah was very helpful in helping me find a vehicle that well suits me. He was very understanding of my current situation, and very patient in my decision making process. He was very helpful guiding me through everything in a step by step manor. I love Honda vehicles, and the amazing service I was given made the purchase well worth it.
Thank you Ben Ifogah for this amazing new vehicle.
Stewart Larson has always been there for our family. Giving us first class service. From simple questions to keeping repairs running and only doing repairs on what is necessary. I trust Stewart enough to bring in cars for inspection for my kids to drive because I know I will get a thorough and honest inspection. Safety is first when it comes to my kids. First Class service.
Just bought a 2020 Honda CR V as an update to my 2007 CR V. Harry Singh was very pleasant, knowledgeable and thorough. I am thrilled with my new vehicle and appreciate the outstanding customer service.
S & K King
Stu and the rest of the service department are top notch! He always explains what they’ve done and there are never any unexpected surprises when I pick up my vehicle. They are extremely friendly and there’s nowhere else I would take my vehicles for service. Thank you Mr Stu for always going out of your way to make sure I am 150% satisfied with my visits! You are truly the BEST!
Recently bought Honda CR-V 2020 from Harry. Very nice guy, professionl, Honest , straightforward and quick responsive. Fast service. Never had a easy deal like this before. He makes everything easy and quick . Highly recommend Harry.
Really impressed with the service reps courtesy and friendliness whenever I've has service done. I felt welcomed and treated well.
Just bought a honda civic hatch 2020 today!
just want to thank to Ken Diana for doing the effort in getting me approve. Had an excellent experience with him. Very friendly, patience and polite. He even went with me to get plate and install them in my car! Thanks Ken, i will absolutely recommend you to my friends if they're buying a car.
Thanks Honda!
My headlight needed replaced and Stu Larson was able to get my car in right away to get that done. The repair took very little time and I was able to get back on the road relatively quickly.
Had an excellent experience with Harry.
Honest, straightforward, knowledgeable and a great listener. Harry made buying a car easy. Awesome guy, i definitely recommend him. Thanks again , Harry !
Very thank you for Mr. Carson help. We cannot start our car, he helped us in the bad winter. Absolutely five starts!
Thank you to all the Honda staff that contributed to make our purchase a great experience. Top notch, good job, to all you folks.
I am so thankful i came down to Regina Honda. Jazz(Jaspreet) is absolutely wonderful to deal with and just getting the chance to work with someone so knowledgeable about the products with in Honda made purchasing a vehicle really easy. I would recommend going to see him.
Stu Larson provided excellent service and was very knowledgeable.
I have nothing but good things to say about everyone I've dealt with at Regina Honda. Very easy to work with; both Hailey Clark and Stu Larson are phenomenal.
Excellent people, awesome sales and service staff at Regina Honda. Extremely satisfied communicating with Mike. Strongly recommend visiting Regina Honda.
Jazz was assome guy to deal with. Thanks
I had the best customer service experience from Honda.Jayden was very helpful and had good knowledge about cars.
Had a great experience with Harry. Always with a smile, answered all my questions and helped me with my new vehicle. ٩(ˊᗜˋ )و
Best Assistant Manager in the city, Mr. Stu Larson! You will not find a more knowledgeable, thoughtful and friendly guy! The Honda mechanics are excellent at taking care of your vehicle's issues...trust me, I know! I can always count Stu and the service from Honda.
The BEST experience I've ever had at a dealership. I deal with Jas in sales and he is always great. The service department always has a friendly face and they get the job done.
AVOID KEN DIANA. If I could give him zero stars I would. Very deceitful sales tactics. He told me to my face that my trade-in was worth 2000 and the dealership had no room to budge. He did the calculations of what the price of the car would at the "deal" we were getting and the price was below MSRP. With the combination of my trade in value and a monthly payment we agree on a price. Everyone knows you take a loss on a trade in at a dealership but nobody wants to be decieved. Then I see the invoice and my car is all a sudden worth 4700 and it shows full MSRP being paid(which you should never do) So, he was clearly lying to my face about the value of my car and jacked it up after a monthly payment was agreed upon. After asking him about this he said they do that so SGI thinks the value of the car your buying is worth more incase of a total write off. He can tell you and himself that all he wants, but with this system where they can write the invoice how they like, they are incentivized to low ball and pressure family's that their cars aren't worth as much as they really are so you pay full MSRP which gives him a bigger cut of commison.
I've learned some very valuable life lessons. Never let the salesman talk monthly payments only total price. Don't let them make a 4 sqaure. Never tell them you have a trade in until after you can agree on a total price. The interest rate is locked so the monthly payment will follow. And lastly never go to Regina Honda. Before this my wife was considering trading her CRV for a new one.
The only way they could fix this would be give my car back at the value he originally told me.
I recently bought a 2019 honda civic, just over a month ago. I originally was dealing with a different dealership but I did not feel comfortable with service I was receiving so I decided to go to Honda Regina.
First off I would like to thank Stephen Tam for ordering in the exact car and color I wanted. I absolutly love it!!
Special Thank you to the salesman Jazz. He was awesome to deal with very friendly, and pleasant with no pressure added. He explained everything thoroughly to me and I absolutly love my vehicle. He made my first experience of buying a new car that much better!! I have not one complaints and I will definetly be back. Thank you to everyone at regina Honda!!
Everytime I have brought my vehicle is for service or a recall, they break something else...so then I have to bring the vehicle back in and start the cycle all over again. Not once have I been satisfied with the service. Honda vehicles are great, but will not buy another one because of the service at this dealership
Love the customer service. I have been to honda regina to test drive almost every car they have. Everytime I go there they surprise me with a great customer service. Salesperson Jaspreet “Jazz” Chadha is amazing. I finally bought my 2019 Honda Civic Sport and I’ve been a happy honda customer since. I went looking to buy a honda civic ex but the salesperson suggested me the features and why its worth upgrading to sport changed my mind to buy honda civic sport and I must say it was worth it.
Regina Honda you have an amazing salesperson Jaspreet “Jazz”.
Worst service. They wreck my car from the front and asked me to call SGI. Moreover, they have awesome managers who don’t know how to handle complaints. They blame customers for the issue. This was my 2nd and last visit. I will suggest everyone, don’t get ripped off by them.
Wish Honda would change the dealership and service managers. Honda has worst after sales service.
They treat you like you are getting free service from them instead of giving business. Once sold you are fool to them.
I did not have an ideal experience. I was younger and new to buying a car. I had saved up to buy a new civic. I went in to look at cars but wanted to wait a couple months to get my new car.
The sales guy Mike guilted me into a down payment but saying I'd probably never come back, and I was under the impression that after the down payment I would come back and finalize things in a month.
A few days later, got a call saying that my car would be ready for pickup next week and they can't keep it on the lot so I would have to come in and finalize everything. I was upset that I was rushed into this, tricked, and that they didn't even let me see and pick out my own car.
I later noticed some issues with trunk alignment, paint drips, window seals slightly misaligned... Had I gotten to pick my car I would have avoided these smaller issues.
If I had the courage at the time I would have told Mike to F off and I will buy the car when I am ready. Shame on that guy and the dealership for rushing me through just for a sale that month.
This was a good visit for regular maintenance. It’s always pricey getting an oil change done at the dealership but, my car comes back washed with all fluids topped up and the staff are generally nice to work with, so it’s okay - those kiosk desks sure can get busy though.
Juno was amazing to deal with, great salesperson and followed through each and every time...excellent experience !!
Service front desk personnel very rude.
I went there to have an advice on what to do for my car AC not cooling. When i arrive, there is one guy waiting in line then there is three more customer after me. 4 personnel at the desk, one is entertaining a customer, one left right after a minute i arrive, one is eating, one is watching some video in the computer, none of these other three guys ask us what we want or need, then a guy comes out from the office (looks like a management) recognizes a number of customer is waiting, he told the two that there is customer waiting, that is the time, after a long while, they entertain us. I approach the lady, i ask about the AC, i wanted to hear whats going on with it, is it part of the warranty and things that would assure me that they will take care of it. But lady did not say anything she just keep asking about appointment, do i have one or do i need to have one, i feel like she just want to get rid of me fast.
When they are selling the vehicle they are nice, after sale service they no longer entertain you the same way.
Excellent service from Harry while purchasing a new CRV.
We are very happy with our new purchace of a 2019 CR-V. Jazz has helped us twice now, in 2017 when we bought a 2017 civic and today when we bought our CR-V. Jazz is very knowledgable when it comes to helping us decide what is best for our family. He went above and beyond what is expected, and made sure that both of our experiences with Regina Honda was more than pleasant. I would 100% recommend anyone looking to buy a car to visit Jazz!! 10/10!!!!!
Got a 2019 civic from Ferhan. He was great to deal with and made the whole process super easy. Highly recommended Ferhan and Regina Honda in general
they booked us an appointment but resulted to poor service and very bad communicating skills between all staff. driving from out of town, we waited the whole day for nothing because they didn't even touch the car. at the end of the day, waiting in the waiting area, staffs are leaving the building no one even ask us if we need assistance, only one approached us because he was locking the doors. it's a waste of time and travel to deal with this location.
I would like to send Thanks to Jaspreet (Jazz) and the staff at honda. Jazz was very accommodating to my needs on the vehicle I wanted , as well answering any questions or concerns as I am a very particular when it comes to options and model .
No pressure or hassle during the entire visit . He has a wealth of knowledge on options and models on the model lineup as well helped me troubleshoot a few minor bugs being new to the vehicle . Always there to lend a hand . I will return again when it is time to purchase my new car.
I am very satisfied with the service of this place. I just got the new car and my dealer Jaspreet (Jazz) was very Kind and helpful. He is the best dealer I’ve ever met. This place offers very nice and affordable deals. I will strongly suggest whoever is planning to buy a new car, just go to this place and meet Jazz. He will definitely help you in getting good affordable deals.
From test driving my car to the purchasing process everyone was absolutely amazing! Sohil Sunesara made my experience simple and enjoyable. His knowledge and customer service makes it easy for me to confidently recommend him to everyone I know in search for a vehicle! Thank you again Regina Honda!
I had a wonderful experience buying car at Regina honda . Appriciate all the help from sales guy Sohil Sunesara . I was impressed by his professionalism , customer service and great knowledge about cars. Thanks for helping me find what i was looking for .
I have left a message to Honda/Acura parts regarding ordering a part. A personnel calls back around 2:10PM on May 14th, 2016. He was telling me that he can not order the part unless I personally come down and pay for the part first. I have ordered many parts prior not only from Honda but from other dealerships as well. And this is the first time there was such a request. He mentioned that this part they can't return and if they return, they pay the restocking fee.
I am pretty sure they would charge the customer the restocking fee if it was returned. So that comment hold no value to me and to me customer service has 100% gone down. But its possibly with this one individual that returned my call, I had better experiences with other parts associates.
Also I asked when will they be closing if I decide to come down and pay for the part. He said I do not know maybe 3PM maybe 5PM, he definitely is not making it easy for the customer. I will most likely order the part online and skip dealing with Honda/Acura poor part service associate.
If you enjoy receiving condescending emails and being talked to like you are of lower intelligence, go visit the Service Manager at Regina Honda, Darryl Renner. I will never shop at Regina Honda again because of him...not a great person to be dealing with people.
Amazing Store!