Thomas at waverley Honda is very helpful. Help me to give me good deal on my first car. Overall it was very great experience.
All what matters for Crown Dealership in Winnipeg is the sales not the customer satisfaction.
The higher level managers don't even bother themselves to reply to customers complaints.
I wanted to upgrade the base kilometers on my lease & will pay for this , they refused although I contacted the manufacturer and didn't mind.
I assume they want to get out as much as they can from me.
Thanks to Crown Toyota Winnipeg I have to park my car and not use it 8 months out of 12.
I had an outstanding experience dealing with Alana while looking for a Civic. She was very knowledgable and was able to answer all of my questions. I would highly recommend dealing with her for your next purchase as she makes searching for your next vehicle very enjoyable. Thanks for your help Alana!
Efficient, friendly, professional staff, put me into the right vehicle. I love it.
Great dealing with all the staff! I was just in for service and I wanted to look at a new civic or accord when i wass waiting I walked in to one of the officee and the finance lady was nice and hooked me up with someone to answer my questions
Ask for Andy, Honda Guy . He will not let you down.
I had a great experience buying a vehicle from here, I would definitely recommend working with Ryan M. I originally wanted to purchase a different vehicle than I did and Ryan took the time to understand what I was looking for and suggested a different car which I ended up purchasing.
I find the staff incredibly helpful
the service is excellent
Just bought my first car from Winnipeg Honda. Great customer service. Thanks to Ryan for being so helpful!
My experience was definitely great! Ryan Mercado was friendly! He offered great deal for us!
Had a horrible time and Brutal service. I’ll definitely make sure that no one that I know will go here and experience what I did. There was no confidentiality when it came to negotiation, other workers were interrupting my conversation with the sales person. We agreed on a deal and I got my money for the down deposit just to come find out That he did his calculations were wrong and told me that the deal is off with out offering any other vehicles or anything else. All they care about is getting paid and how it will benefit their pockets.
DJ made the whole experience quick and easy and was able to work around my schedule. Answered all my questions with great detail he has my business until he retires thanks DJ !
It is the bad experience I had in my life, very bad experience, not because of I am hater. I can explain why and give you reasons that why I had bad experience. They suppose to send me a check they told me they will send me in 3 business days but it is 1 month I didn’t receive it every time I call they won’t answer after they answer they put me in the hold and they tell me will will send you but they don’t again I call they say we will send you but again they don’t. They take money in 1 second but giving you back they Make you tired.
RJay was an excellent salesperson. He was professional and kind, not pushy, and really listened to my needs. I have always had excellent service at this dealership - highly recommend it.
The guys at Winnipeg Honda are simply the best. My partner and I are still in awe of the executive treatment we received. Dustin was superb and made everything look so easy and simple. We felt exceedingly special. It was very clear to us that the staff had our best interest in mind. The friendliness, the detailed explanations, the options offered us, the laughter and jokes, everything was incredible. Norman did all the paperwork within a very short time and he was genuinely helpful. Excellent service all round. Thanks, guys!
The guys at Winnipeg Honda are simply the best. My partner and I are still in awe of the executive treatment we received. Dustin was superb and made everything look so easy and simple. We felt exceedingly special. It was very clear to us that the staff had our best interest in mind. The friendliness, the detailed explanations, the options offered us, the laughter and jokes, everything was incredible. Norman did all the paperwork within a very short time and he was genuinely helpful. Excellent service all round. Thanks, guys!
I’m happy with Honda service! Every time I need help with my car, they are always ready to serve.
Just purchased my first vehicle from R-Jay Zayas.He listened to what I was looking for and help me choose the right car for me.I would recommend him to people I know.Thank you R-jay and Honda winnepeg staff for trusting me.
Costumer service,EXCELLENT!
This service department is more than outstanding.
Krista was were very helpful in determining a solution for the service issue with my 2019 CRV.
This dealership is blessed to have Krista on the service team.
Winnipeg Honda truly understands the ABCD formula; above & beyond the call of duty.
Congratulations!
This is my 2nd time buying a new car from Winnipeg Honda and again...not at all disappointed. I huge thank you to Andy Chan for making me feel like the the most important customer. Thank you to Norman Rosario for having all the financing and paperwork completed promptly. I was in my new vehicle in less than 24hrs!!! You guys rock!!!
Service department over promises and under delivers. Also was quoted that I'd be charged for one hour of labor but they tried to charge for two. Luckily I remembered the quote and they changed my bill after I bought it up.
Brought my car in on a Tuesday for some work and was told it would take a day or two. Got a call on Thursday that said the technician was busy on high priority work and hadn't been able to work on my car yet, and that they'd need to keep my car over the weekend. Continued to get updates from the dealer that said they'd need two or three more days. This ended up turning into three weeks before my car was finished. I don't mind if my car takes three weeks to fix, but the dealer should be able to give more accurate timelines.
We would like to thank this guys for helping us out to get a honda car. Thank you so much R-Jay Zayas and winnipeg honda.
This was my first time purchasing a car from a dealership and I very satisfied with my experience at Winnipeg Honda! Julan was super patient and knowledgable when it came to helping me find the perfect used car for my needs and I was able drive it home two days later. He even went out of his way to get my car picked up from my work that is over 30 minutes away to ensure I got my remote start installed with no hassle. I also appreciated the transparency that was provided throughout the entire process of the sale and the detailed explanation of all the warranty options from the finance manager. Would highly recommend this location.
Few weeks ago, I went to Winnipeg Honda for test drive Honda CR-V and salesperson was Mr. Johnson Nguyen. When I ask him time to make my FINAL decision, then his attitude and behavior was totally changed. He acted like he came from third world country. Probably customer service training is the best solution. Hoping, Management will talk with salesperson Johnson Nguyenas soon
Everything was good, the salesperson Johnson Nguyen was friendly, until i told him that I had to go back and think about it before making a purchase, and he gave a reply "why didn't you do it before?" Err seriously? Buying/leasing a car is a long term decision and should not be taken lightly, who tf buys it right away before surveying the price? Getting a car is not like getting groceries that cost only a few dollars.
Was nervous about purchasing a car for the first time, but Julan helped my find a car that was perfect for my needs. I received personalized, knowledgeable and friendly service and had a car in my possession within a few days. Will be back in the future!
I had an amazing experience with Winnipeg Honda. Dustin and several other staff helped me out after a pretty bad blizzard and got me the exact car and leasing that I needed. I don’t know much about vehicles but everything was explained really well to me and I felt very comfortable. I love the car and they genuinely treat you like family there. I don’t see myself going to a different dealership in Winnipeg again and I highly recommend. Thank you Dustin and everyone at Winnipeg Honda!
A big shout out of praise and accolades to Johnson. We walked into Winnipeg Honda, just to look at colours of a model we were thinking of buying. We were from out of province and the pictures on the internet didn't distinguish very well, so we thought we'd drive down and see for ourselves. Johnson met us at the door, and even though we explained to him that we would not be buying the vehicle, he was more than accommodating to show us what we wanted. We kept telling him that we wouldn't be purchasing there, but he said he really enjoyed telling people about the vehicles, showing how they operated, and going through the fine points and pointing out the extra pluses. He knew the answers to all of our questions. He was engaging, knowledgeable, friendly, happy, and very honest. What a great sales guy, who knows his stuff, and is proud to enhance Honda products. Thanks Johnson!!!!!
Everyone here is super friendly and helpful! You can tell they take pride in what they do and do it with the upmost confidence. Johnson was patient during my time there, made sure I took the time to find the car I really wanted and didn't pressure me into buying anything impulsively. I want to thank Norman too for patiently explaining things to me that I didn't understand. You guys have a great team! I highly recommend this dealership and if you can, meet Johnson! He will make sure you find the best car suited for you and your lifestyle.
Buying your first vehicle can be daunting in the beginning, however Johnson Nguyen was very kind and patient to take us step by step process in purchasing one. He was very accommodating and easy to communicate with. Although, I wish they would offer more incentives for students like me and have available exterior colour options, for the specific one that I originally wanted.
Buying your first vehicle can be daunting in the beginning, however Johnson Nguyen was very kind and patient to take us step by step process in purchasing one. He was very accommodating and easy to communicate with. Although, I wish they would offer more incentives for students like me and have available exterior colour options, for the specific one that I originally wanted.
Andy was incredibly accommodating from start to finish and made sure that I received the best car possible. Everyone was extremely professional and the entire process from start to finish was very quick, with constant communication throughout. Would highly recommend, thanks again!!
After purchasing my used vehicle, I was told to return 4 days later to pick it up. This delay was supposed to allow the dealership time to safety and detail my vehicle.
When I returned four days later, it was apparent that the vehicle was not ready. After waiting two hours, I was told the vehicle had not yet been detailed. A sales person informed me that I could take the vehicle and return on another date for detailing. I didn’t have much choice but to accept, as I was dropped off at the dealership and needed to leave somehow.
I returned 2 days later to finally have my car detailed. I left it at the dealership and returned the next day. I don’t believe the car was detailed to a satisfactory standard. The interior was covered in crumbs and dog hair. Stains were still clearly visible and the previous owners info was still on the Bluetooth system.
Furthermore, I was under the assumption that somebody would orient me to the vehicle’s features, which was not provided.
Overall, I am highly disappointed with this experience at Crown Honda and would not recommend anyone go to this dealership.
Went there visit because they open for holiday. Johnson greeted us at the door and gave us a wonderful service even we told him we just browsing around might not make any purchase today, he still take his time to explain products and take us for few test drive, during the visit we few comfortable and we strongly recommend him to anybody else because he understands the products and respect people! Surely come back for him when we make a decision for Honda !
Would rate lower If I could.
Everyone there is friendly, especially if you are buying a car. Will even give you a "discount" on an extended warranty. Needless to say that's the end of the "good" treatment.
I my bring my car in a few times for regular maintenance and complained of noises and issues. Was told it's fine and nothing to worry about. Then my car breaks down and I find out none of the issues I had asked about had been checked and on top of that the failure was due to rust so insurance won't cover it. Then comes Brad the service manager trying to fix the situation. He tells me he will bring it up with the insurance and sort things out.
Clearly he didnt or else I wouldn't be writing this. Instead he pawns it off on someone and they bungle up communication with insurance. After waiting for a response for weeks I phone my insurance to see what's happening. Apparently the dealership just didn't bother sending them information. So I tell the dealership to do something and finally I get the same response from insurance CLAIM DENIED.
Over a month of waiting and dealing with their bungling and they tell me the part rusted out in the 7months since my last time in. That doesn't seem plausible, but fine I say, at least give me a deal...they give me 17% off.
I ask my neighbour who has worked in the business how likely what they say is true. He tells me that it's super unlikely. At least no one was injured due to their incompetence.
...Glad to see they respond by telling you contact the gentleman who literally did nothing to help me in the first place
All the staff in service are kind and courteous, especially the service manager Brad McConnell. Was able to resolve an issue quickly and was kind enough to offer extra help which I appreciate. Thanks again Brad!
Was there July 20th, 2019 for an oil change. In service, Graham the advisor and Tanveer the mechanic are both really great at their jobs! Very nice people and personable made you feel welcome in the shop, great mechanics very knowledgeable felt like my car was being well taken care of. Will definitely be back and recommend! Thanks again
Pretty bad experience..I come to oil change. Staff seems to be nice. But they don't really care about you...they just say they feel sorry about the issue I faced. Nobody really takes actions till I ask them to give me. I believed that all the Honda dealers give the same service...Now! I am worry. I should not switch to this honda because it is nearly.
Very helpful selecting a vehicle just for you.
Explain all aspects of the vehicle so you will b able to operate easily.
This is awesome dealer. They offer great condition cars. The staff was very professional. I deal with Johnson Nguyen. Johnson Nguyen is very diligent and patient with the tough customer like me. And finally, I can get the car that suit with my requirement. I am absolutely satisfied for the car.
Highly appreciate for you service.
I had a great experience with Dustin. He was professional, informative, and honest with me about my financing options, which made me feel that much more confident and happy with the purchase of my new 2019 Honda Civic. Thank you Dustin and Winnipeg Honda.
Nice staff and overall great dealership! Phenomenal customer service, I highly recommend Johnson and Norman who helped me purchase a car for my needs.
Dustin Davie made the whole experience easy, he was great to work with. He made sure all of our questions were fully answered, and provided prompt service with a smile. Thanks Dustin!
Dealing with Dustin was one of the best experiences my wife and I have had at a dealership. Dustin’s knowledge of his product and low pressure sales approach made the whole process very enjoyable.
This was my first time buying a car from a dealership. Dustin Davie was a big help, he is so friendly and I didn’t feel pressured at all. He made the experience very smooth. My car was all ready for me when I went to pick it up and it was super clean. I am very satisfied and I love my new CRV! Thanks Dustin.
Dealing with Thomas was an absolute pleasure! He was down to earth and friendly. He was knowledgeable and prompt with our questions. Getting a walk through with Swap was another great experience. I feel I know this van better than the one I had for 4 years. Overall it was an awesome experience!
Had a terrific buying experience, all of the staff treated us great. In particular, Dustin Davie made sure that we had every question answered - his professionalism and attention to detail put us at ease . I'd recommend Dustin to help you select your next car too.
Rip off artists. I was charged $18 for 2 91506-S9A-003 plastic clips (fender fasteners) that can be bought on Amazon 10 for $11. I bought my civic brand new and I still get jacked like this.
Avoid this dealership at all costs. As a matter of fact, avoid Honda at all costs. They designed the cars to require technicians to replace things as simple as headlights.
Edit: to the owner, thank you for your reply but unless you're willing to rectify pricing across the board I'm not willing to sell my credibility for $19.
I have been driving a 10 year old SUV and it was time for an upgrade. The staff at Winnipeg Honda were absolutely amazing! I'd like to give a shout out to a young sales associate Andrew Franco. He was incredibly helpful and attentive. Particularly impressed that he ensured I purchasing the right car for my needs, as opposed to a car I liked that might not suit my lifestyle. Everyone at the dealership was helpful and friendly. A+.
Jimmy Le -
We recently bought a Honda CRV 2014 from Winnipeg Honda, and we're very satisfied with our purchase and the service that we received from Jimmy Le, one of their product advisor. As soon as the sales manager greeted us and asked Jimmy to help us, Jimmy immediately built a good rapport and made us feel comfortable. He was very attentive, and patience to let us explore/explain our needs; on top of that he was fully equipped with his product knowledge. He has a great ability to connect with his clients, which is a big thing in today's sales market. He wanted us to be fully satisfied with our purchase as a buyer. Thank you Jimmy ***** for all your help and being very patience with us when we were struggling to make a final decision. Way to go WPG Honda Mgmt team for having such a great employee in your team and creating such a warm environment to your clients - I hope other dealers will learn a lesson from your team.
Anil perfectly set up and arrange the way I want when I decided to surprise my wife to give her a gift. A Car! A brand new Honda Civic. Customer usually feel pressured when buying a car but in my case I felt that Anil and Michael (Finance) felt more pressure to make this surprise a big success. Thank you Anil and Michael!!!!
We recently purchased a 2014 Honda Odyssey Touring through Anil Sharma. We have previously purchased a 2005 Honda Odyssey Touring from this dealership and were completely satisfied with all aspects of our purchase and subsequent service to the vehicle.
We initially were trading in both of our Honda Odyssey's as we also owned a 2010 vehicle. Anil accomodated all of our questions concerning trade in, cost of new vehicle, and our various options including Honda financing if we wished, extended warranties, existing warranty on the new vehicle etc. These were later fully explained by Elvis Balkisson, Financial Services Manager who completed the details of our transaction professionally and seamlessly.
Anil was extremely knowledgable on all the new changes in the 2014 vs our 2010 and 2005 models and demonstrated them for us.
He enquired as to whom we had purchased our original Odyssey and in turn reunited us with Dave Zulak, now GM of the dealership.
Between them, we received some very nice returning customer perks on the new vehicle and felt very welcome. We also have had excellent service through the Service Manager, Kyle Stewart.
The 2014 Odyssey has tremendous electronic display capabilities and Anil arranged for, and later reviewed them with us after we had the vehicle for a short period of time, answering all of our questions.
In short, we were highly satisfied with all aspects of our experience with Anil and this dealership and look forward to future dealings.
We highly recommend Anil and this dealership, should you be interested in a Honda product
im a huge Honda fan ever since, my 1st car was a 2007 civic coupe, then, my mom also bought a 2007 corolla, all deals made by andy chan, but my dream car was an accord, then, one day, I saw an accord for sale, the only problem is, its not white, but when I compare the black from the white, boy, that black was more slick and sportier, so I decided to trade my civic for a 2013 accord coupe.. this car is fast, if one of my friends were looking for car, new or used, i'll definitely recommend Winnipeg Honda and Andy Chan, Chris Bryk, and Michael Depeazer..