We were blown away by our sales guy...
Pete is so perfect !!! He's relaxed and gets all the info you ask for and makes you know the deal is not good until everyone's happy !!!
My husband was a Ford Guy... but he is loving is Chevy... look how cool Pete the salesman is as well !!!!
We really connected since we are Harley enthusiasts too!!!
See Pete for your best deal!!!!
The worst place for car repairing.I’d mark it -8 in -10 if there has.
Got a new Chevy truck last week and the entire process was one of the best we’ve experienced. We did most of it over the phone and it was fast and painless. Our sales guy Rudy got us an amazing deal. He’s efficient, responsive, and straightforward. Shoutout to RJ, Mike, and John for their A+ service too. We’re very impressed. Thanks, guys.
Got a new Chevy truck last week and the entire process was one of the best we’ve experienced. We did most of it over the phone and it was fast and painless. Our sales guy Rudy got us an amazing deal. He’s efficient, responsive, and straightforward. Shoutout to RJ, Mike, and John for their A+ service too. We’re very impressed. Thanks, guys.
Purchased a new to me 2018 silverado... Pretty much did the whole process over text and phone away from home...Absolute painless and uncomplicated process. Thanks to salesman Rudy Parachoniak and John in fiance.
Customer service is amazing. Was in a pinch and they were able to help out on short notice and get us back on the road in less than half an hour.
Just picked up our beautiful Tahoe! John and Mike were awesome to deal with! We came all the way from Edmonton and couldn’t be happier dealing with this dealership. Great experience!
We were traveling from SK and had some vehicle trouble because of the cold weather. The service at Murrays was such a great experience. They got us on the road in a timely manner. Warren went above and beyond to get us in and out of the shop as quickly as possible and checked in on us to make sure we got to where we were going!
They were awesome. Just needed to get the internet working in the truck. The young man was very helpful.
I took in my friends car to have winter tires on . When they were done they told me I odd them 400$. My friend had already paid . But they said they would not release the car till the bill was paid . Wasn't my car and I didn't have 400$ so I had to call UK to my friend . His brother is dying of cancer . I feel they could of waited . But they didn't. Very embarrassing.
Great place and knowledgeable staff if you're looking for that new GM car or need to get your old one worked on
Amazing dealership, extremely accommodating staff, very hospitable and super easy to deal with.
always willing to help and they treat their customers like family:)
Best place to go if your looking for a vehicle
Super friendly staff. No pressuring to buy something. Answered all my questions. Great experience.
So impressed with the detail shop at Murray’s they go above and beyond every time and worked so hard to get rid of pet hair and even polished our chrome rims which was unexpected but amazing! Thank you! (And you can’t beat the price)
We recently purchased from Murray's. The service was fantastic. Extremely helpful with repairs and working through some problems.
I experienced cheerful reception of taking time to look at Truck and Do a Out of Province Inspection 🤔 which my Truck passed Thank You for all your help .
Driving across the country with my brother and our truck broke down and we had to pull in here for service. Absolutely amazing, Warren Hepfner was one of the most helpful service managers I've ever dealt with even helping is to rent a car to get home, then making sure the work got done ahead of schedule. I'd give 6 stars if I could. Thanks for making breaking down in the praries as painless as possible
If you want a vehicle with no pressure and great service then come here. Randy was my salesman and he was great throughout the whole experience. He was always professional and gave us all the information requested without any pressure. When it was time to pick up the car he came in on his day off to make sure everything was how it was supposed to be. The sales manager and Rj with finance were great to deal with. Other dealerships should take note on how to treat customers.
Awesome people. Very kind and caring for their clients
I would not recommend going to this shop to get anything replaced or done on your vehicle. On November 6 2020, we took our car into the service department to get our tires swapped over and new tire pressure sensors put in. They had the car for 6 hours and could not do the job properly. Not even two hours after having the car back, the front right tire blew off the bead as we were driving down the number one. The next morning November 7 when they opened we took the car into get it fixed, the lady in the service department said it was not their fault and that it is because it is a low profile tire but we have NEVER had this happen to a car with low profile tires. They took the entire morning to fix the car. The car has not been driven since November 7 and tonight on November 12 we drove the car and the front tire they already replaced once is now flat again, from the valve stem. The lugnut on that tire that they done twice was not even tight. The new tire pressure sensor they made us buy in each of the four wheels is now completely out of whack. We paid 409 dollars for techs that cannot do their job properly. We are pretty sure they destroyed the inner bead of the tire. Their service techs are bad at what they do and they do not care about the safety of you or your family. Do not give this dealership any business.
I have supported or dealt with nearly every dealership in this city and Murray Chevrolet is one of the few that Id say are full of genuine and trustworthy people.
super unprofessional. got my hopes up on a car that they let me test drive that was covered in stains smelled horrible of smoke and had burns in the back seat they tried to hide with a car seat. also there was a cigarette butt in the door also. Then tried to charge way more for it than comparables without those problems very disappointed.
No comment.
We bought a new vehicle from an honest salesperson.
Great place! Great staff
Great staffs, great service. Got my keys ordered and delivered as promised! I would recommend
Great staffs, great service. Got my keys ordered and delivered as promised! I would recommend
Just wanna say thanks to Zac and Michelle for making my recent purchase so easy and stress free:) highly recommend Murray’s once again to all my friends and family on there next purchase :) go see these guys they will go that extra mile to make sure your happy and comfortable with your purchase:))
Myles was Wonderful ❤
Melissa was Lovely and Pleasant
Thank you!
Just finished up with getting a great used ehicle for our family. I was really impressed with the efficiency and transparency of the sales and finance team. Competitive price and overall a great experience. Even if you're from out of town like I am, I would suggest giving them a shot.
Randy Seitz from parts helped me to fix remote start
Exceptional service from him
I am over the moon satisfied with your service. I would sincerely like to thank the technician that stayed late to get my vehicle done so that I could get back on the road for Sunday. Please share with them how much of an excellent job they are doing and representing Murray's to the finest. You have an incredible team and they went over and above for me on Saturday. Thank you, Angie
I can't get a negative star to show up, so here's an experience:
1. But $100k truck
2. Wait 3 hours for them to install mudflaps. Ok.
3. Deal included tonneau cover, not in stock and different tires (also not in stock).
4. Parts arrive. They'll wait for my schedule.
5. Book appointment.
6. Confirm a maximum timeline as aligning it with other commitments.
7. Timeline guaranteed.
8. Appointment booked for 8am Monday.
9. Truck checked in.
10. 11:55 call to service department says can't tell me if truck is ready yet as all Service staff are on lunch (wish they would've shown up on time) either way, no answer.
11. 130 drive I yard, see truck being driven to service bay. I ask if it is down, he says yes.
12. Go to get truck, find out all they've done is install the tonneau cover. (15 minutes job} done terribly. Wish I could show a picture.
13. Service advosro specifically stated "max 1.5 hours".
14. 2.5 hours till no call. Go to shop. 1 tire half done.
15. 3 hours. 1 tire on. 5 more to go.
16. 5:03 truck still not done. Finishing last tire
17. Sticker balancing weights on expensive factory rims made for clip one.
18. Scrape on outer surface of rim noted.
19. Tire pressures ranging from 25 to 72
20. Terrible balance job
21. Tonneau cover adhesive letting go
22. Cole's notes.
A. Over 9 hours to put on a tonneau cover and change a set of tires, with an appointment and an acknowledgement that it would not take over 4 hours.
I can't get a negative star to show up, so here's an experience:
1. But $100k truck
2. Wait 3 hours for them to install mudflaps. Ok.
3. Deal included tonneau cover, not in stock and different tires (also not in stock).
4. Parts arrive. They'll wait for my schedule.
5. Book appointment.
6. Confirm a maximum timeline as aligning it with other commitments.
7. Timeline guaranteed.
8. Appointment booked for 8am Monday.
9. Truck checked in.
10. 11:55 call to service department says can't tell me if truck is ready yet as all Service staff are on lunch (wish they would've shown up on time) either way, no answer.
11. 130 drive I yard, see truck being driven to service bay. I ask if it is down, he says yes.
12. Go to get truck, find out all they've done is install the tonneau cover. (15 minutes job} done terribly. Wish I could show a picture.
13. Service advosro specifically stated "max 1.5 hours".
14. 2.5 hours till no call. Go to shop. 1 tire half done.
15. 3 hours. 1 tire on. 5 more to go.
16. 5:03 truck still not done. Finishing last tire
17. Sticker balancing weights on expensive factory rims made for clip one.
18. Scrape on outer surface of rim noted.
19. Tire pressures ranging from 25 to 72
20. Terrible balance job
21. Tonneau cover adhesive letting go
22. Cole's notes.
A. Over 9 hours to put on a tonneau cover and change a set of tires, with an appointment and an acknowledgement that it would not take over 4 hours.
Great service , thanks to mike and dave cheers 👍
Been customer for long time have bought nice few cars and SUV good service
I will never, EVER, buy from this dealership again. The customer service was laughable from the beginning.
I live in Calgary but bought a car from this dealership. I tried to call the Sales Manager to talk to him about an issue I was having, that they had previously promised to resolve. No answer. No problem, he's probably busy. So I'm in town, and I simply show up to speak with him. After waiting for an hour, he meets with me for maybe 5 minutes tops, and says that he has shipments delayed at the border and that he really just needs some time to resolve my issue. Again, no problem. This was Friday and he promised to follow up with me by Tuesday. Again, I heard nothing. I call him back and get him on the line, where he tells me that he's still swamped, has not even spoken to his service department about it, and that he'll follow up with me the following day. Nothing! Keep in mind that this all is taking place in February, months ago.
Fast forward to today. It's now the 22nd of May. I have sent 5 follow up e-mails, left 2 voice mails, and have still heard nothing. My next step will be to contact GM to inform them of his issue and forward my follow-up e-mails, showcasing the poor effort he has put forth to resolve an issue that he PROMISED to resolve.
I'm not saying he's not busy, but how can someone in management struggle with such difficulty to resolve something as trivial as the issue in question?
My issue is of concern to me, but what's of greater concern is how a manager would resort to ignoring someone like a child and refusing to even offer an excuse as to why he won't help...... Wow!
I would give 0 stars if I could. Stay away. They'll sell you a car but it stops there.
I was traveling from Calgary to Winnipeg and needed a cruise control switch for my vehicle. I stopped in at the parts counter to buy the part. I did not have any tools with me, so I asked if I could borrow some to install the part in the lot and they happily obliged. They made my trip that much better, I recommend!
I was traveling from Calgary to Winnipeg and needed a cruise control switch for my vehicle. I stopped in at the parts counter to buy the part. I did not have any tools with me, so I asked if I could borrow some to install the part in the lot and they happily obliged. They made my trip that much better, I recommend!
Great service. Friendly people
Update: We have updated our contact information at the dealership. We have had the camshaft replacement done to the car to fix the engine run on issue but the fix did not work, and we have had to take the car in again. The car still vibrates after shut off and has done so more frequently and violently then it did before the fix. I have also encountered an issue while driving where it was as though my engine cut out (foot on the gas but there was no acceleration and I was forced to glide to a side parking lot) after that the car ran fine to drive me the rest of the way to work until I shut it off and it shook. We have been experiencing more frequent shakes at idle since the camshaft replacement. Now the car is back in again as of this morning and after an hour and a half of being there we have been told that there is another part that needs replacing, and that we must pay our deductible AGAIN as well as the price of an oil change to do the repair work on the same problem that has been fixed in their words a couple of times now. Was hoping that after these past few months that I could have changed my rating and review to reflect a better outcome, but sadly that is not the case. Still extremely disappointed. It still seems as though even though they have been okay and friendly dealing with us bringing it in multiple times to have the oil levels checked and the car looked at for codes, just not much more is being done to investigate the problem. It seems they would rather have the car driven around till it breaks, seizes or just doesn't turn on one day, then take the car for an extended period of time and do a thorough investigation into the problem.
*****
Having issues with Service Department. Our third attempt at getting our car fixed for what we believe is an engine problem and they do not seem to want to do a whole lot to fix it. We figure that there is a leak somewhere and gas is mixing in with our oil. We took it in the first time and they replaced some things and did an oil change, then they said it should be all good and we took the car and left. A couple months later it made the same engine sputter at shut off so we took it in again, figuring that something must have been missed in the first visit. They had it less then half a day and claimed that the oil change they preformed was not done properly, so WE HAD to pay for another oil change (even though they admitted they did not flush the lines properly). We picked the car up and voiced our concerns that the problem was larger then an improperly done oil change, because the oil level its self had increased since the first visit. They claimed it was fine and to drive the car and just to bring it back if it happened again. So we left and told them that WHEN it happened again we would be back. The lady we talked to promised us a curtsy car and assured us that it would not happen again and that they would follow up in two weeks with a call. We never received a call...and about three weeks later the sputter happened again. So we took the car back, we got the curtsy car as promised but now they want us to take the car and drive it again without replacing the oil. I am beginning to feel the service department is not listening to our concerns nor are they actually looking into the potential of a bigger problem. Instead they are just giving us the run around and trying to get our car out of the shop, until eventually we are driving it down the highway at 100km and our engine dies (I'm sure that would be a fun scenario). I do not feel assured that they are doing all they can to fix our car.
Usually when a women walks into a service department, its like you don't know anything. Well not at Murrays. With great attitudes and smiles when you walk into the dealership, it shows how much they appreciate you coming in to Murrays. Warren and Damion and Staff are AWESOME and give the service that you deserve with a smile and maybe joke with you a little. haha. I appreciate everyone there. I consider them Friends. Also Melissa and Ken in Body shop are wonderful.
I wouldn't go anywhere else. Story from last week and this week. We hit a coyote with our equinox, Warren said we should go through insurance because it would be expensive, if it wasn't for his exceptional brain we wouldn't have. With all the advice we got from him, we appreciate it. Thank you.
Melissa and Ken got the equinox fixed impeccable time and rides fantastic and looks great. Thank you Murray's for your awesome service and advice.
Wow! Blown away! Gail is a rock star! I went in because my memory seats were all messed up, not only did he take the time to make sure they were working but after he learned that I just got the vehicle from my husband and didn't know how anything worked, he spent the next hour going through everything with me so I was comfortable in my new vehicle! Thank you so much Gail!
Thank you so much! Fantastic dealership, I would recommend BJ to anyone. He is great to deal with as is the rest of the staff here. I recently bought a Corvette here and it has been nothing but a pleasurable buying experience. They have done so much in the way of accommodating my needs and weird times in and out. Absolutely fantastic dealership to work with and buy a car from!
Really went above and beyond! Thank you very much, the guys in the tire shop were just awesome today!
I have bought all of my vehicles from Chris Hall. He is not only energetic and informative, but is also willing to put in the time to find us the vehicle that works for my family. Definitely recommend Murray's Chevrolet Cadillac for your next purchase!
Great customer service! Dan Welten was my salesman and did an absolute fantastic job. Very attentive and looked after my needs.
Very helpful and knowledgable. I felt very comfortable with everything, they knew exactly what i was looking for!! Great staff and the whole process of purchasing my first new car was easy because of them!!
Thank you so much!
I have felt that the dealership with Cars trucks, etc. are laid out very well. To be honest I have only dealt with Dan Welten there, but I love the feeling I get that he is honest and looking out for my best interest. There is no pressure, just what ever works best for me. Which would cause me to go back again. I would highly recommend Dan and this Dealership.