My car broke down when it was -25 outside and I was stranded in Steinbach. Phoned ledingham and they said no problem, have it towed and they'd take a look at it. Was super thankful they were able to take it in last minute! No appointment and they were able to keep my car overnight to have it fixed. Very much appreciated the help! Thank you!!
I had an emergency situation with our Buick Encore yesterday at a critical time when it was imperative that I attend at a long awaited medical appointment in Winnipeg that very afternoon. Early in the morning while driving to Steinbach on the #12, the "Check Engine" light came on and the car seemed to lose power. To make a long story short, our Service Manager, Devin Penner came to the rescue and took care of everything so that I could get to my appointment. The situation that caused the car to breakdown while not serious after all did however require some very intense work which would ultimately end up taking several hours to complete, (under GM Warranty.)
I also want to mention the Technician who worked on the car. His name is Scott and I had an opportunity to see him and the car in the shop when I was escorted in to retreive some important papers from the car. Scott had disassembled most of the front end of the car and he graciously took the time to show me and explain all that he had to do in order to get to the defective part. At first I was dismayed to see the car in the state it was in but, I left there fully confident in Scott's workmanship. I was not to be dissappointed with the end result.
And thank you to Devin Penner and Ledingham GM for their customer care philosophy for seeing to it that I had transportation to and from my appointment. The car was ready and waiting upon my return.
It should be recognized that this was a very busy day in the Ledingham Service Shop and my car issue came in without an appointment.
Best service ever!
Took my vehicle there cause one side of the heater blowing hot the other side cold. I said do you think it's the temp door actuator. He said probably. He ordered the part and installed it. Called me and said vehicle is ready but that wasnt the problem. He said do you want me to do a diagnosis. I said I thought that would be done before installing a $120 part that cant be returned. So $240 later I left there and my problem was still there. First and last time I would ever go there. Would never buy a new vehicle there as that might be there after sales service.
Jeremy Funk was the best sales guy I have come across for ages. Sadly he didn't quite have the stock we needed. But I do 100% recommend
Absolute worst dealership imaginable. I was told I had a leaking rear main seal which I agreed to have changed. i lost almost all oil out of engine on way back to Vancouver. Ledingham told me I had one year guarantee on parts and labor. I was told by GM dealer in Vancouver that Ledingham installed cheap non GM parts so no guarantee as well as poor workmanship on oil pan. Stay away from these crooks is my recommendation. Truck not drivable as oil slick left wherever I park. Truck cost me $90,000. What a mistake purchasing it.
great sales and service...1st time..very nice people
On my way from Stratford ON to Calgary AB I was stranded on the Trans Canada Highway with one end of my gas tank hanging down, scraping on the road. The tow truck driver suggested taking it to Ledingham in Steinbach. It was a Saturday, just before closing, when I phoned. They allowed me to stay in my camper on their lot over the weekend. Monday morning they assessed the damage and ordered parts. I was back on the road early Tuesday. Absolutely incredible service for a stranger passing through. This dealership and especially assistant service manager Allan Dueck get a five star rating from me.
Bought our new car there Jeremy was great
Brian and the sales and service staff make buying and servicing a vehicle a great experience.
Brendon , was very helpful, and informative. Had full service with filter replacement, and cab filter.
Also did trany flush,frt and rear diff flush,
Appt. Was for 8 am next day.
I dropped off day before.
Allowed him time to diagnose an additional problem as well . My truck was 3pm . Great work guys 👍
I highly recommend Ledingham to do service on your vehicle… Service advisor Brendon Blezy Is so helpful Knowledgable, friendly and humorous! He is my go to guy when I have any issues or concerns! He’s just an amazing friendly young man!
I bought my 2020 Sierra here almost a year ago and I’ve never had better service. I service my truck about every 3-4 months. Every time I deal with Mr.Blezy in the service department and he always finds a way to get everything done quick and professional. Highly recommend this dealer!
We deal with the parts department here more than anything, so this is a review for the parts team. Awesome to deal with, friendly, and prompt on reply's, quality parts at Great Prices! Always enjoy dealing with these guys!!
Will see Jack N for all our future vehicle needs. Professional and upfront honest guy.
Awesome service & friendly service
I get all my autobody on my vehicle when been in reck up
Friendly staff ...covid aware....I will bring my car back in needed and tell my friends .Good job guys 👍👍
Said they had done a chassis lube, not one grease point had been touched. Also way overquoted on some unnecessary work. Total scammers. Went straight to Thiessen Automotive and got a quality job done for a fair price, what a contrast.
Excellent and consistent customer service! Both in sales and the workshop. Jeremy is an outstanding guy to deal with, we have bought 2 cars through him! This is the only place I have work done on the cars. Hopefully they will never change.
4 years ago my wife and I were in a bad accident, and as a result, my wife hadn't driven since then. When she was ready to drive, Brian was compassionate as he explained the safety features in the 2014 Buick Enclave that we bought, and made her feel safe and secure driving this car. Thanks so much!
Sale person meets me outside
Nice friendly professional people work thete
Great sales people and service
Never have the parts I need but friendly service clean store.
Was Very satisfied Great staff Thank You
Friendly, helpful, can be high prices in comparison with others.
Charged for work they didnt carry out. Massively over quoted for further work. When I had this carried out at another business they showed me on the hoist what had been omitted. Scammers.
When they're good they're really good, but when they slip up it can make you feel like they don't care about the quality of their service they provide to their customers. If you do the drivethru oil change I recommend giving your car the once over and pop the hood as I have had an incident where they forgot to put the oil cap back on. The forgotten oil cap is the most egregious sin they've committed and they did make it right which earns them an "average" in terms of rating.
This is my first time posting a review. I normally don't bother but when I receive excellent customer service I certainly would like others to know about it. After receiving poor customer service in Winnipeg I reached out to Ledingham in Steinbach. I e-mailed Devin Penner, the Service Manager, explaining the diagnosis of my vehicle at the Winnipeg dealer. Devin looked into it for me and took the time to give a thorough reply. This was the first sign to me of good service. It seemed that my vehicle required timing chain replacement which GM offered an extended warranty on for the 2007 and 2009 years. Unfortunately the coverage was not for the 2008 and 2010 years and I have a 2010. Devin assured me that he would do what he could to see if GM would be willing to provide any assistance and if they couldn't his dealership would offer a 15% discount on parts and labor. Unfortunately this is a massive job that requires removing the engine from the vehicle, so there was a lot of labor involved. Devin provided me with an estimate and also offered the use of a courtesy vehicle while mine was being fixed. So I agreed and brought my vehicle in on Monday morning. I was greeted by Service Advisor Brendon Blezy who was very pleasant. He started the service order and sent me on my way with my courtesy car. During the course of the week they encountered some difficulties with removing the engine due to a seized nut, which required removing the passenger seat, cutting the floor, welding the bolt so it wouldn't spin. This added another 3 hours to the 15 hour job. Sadly on the Monday that I brought my vehicle in Devin's father-in-law unexpectedly passed away, and he was gone for most of that week. I was communicating with Brendon throughout the week regarding the repairs. Brendon made sure he provided regular updates via e-mail. The vehicle was finished on Friday. They washed the vehicle and cleaned the interior. I met face to face with Brendon and Devin on Friday afternoon to go over the bill. Unfortunately GM was unwilling to provide any assistance. But, in the end I walked away a very happy customer. Despite many unexpected hiccups in the process Devin was very understanding and did his very best to stick to his original estimate, even though there were some items he overlooked and subsequently didn't allow for. In the end I feel I was treated very well and I have nothing but good things to say about my experience. I would definitely recommend Ledingham for service repairs. Thanks so much to Devin and Brendon for making a difficult situation a very pleasant experience.
Good service. Have toys and books for children. My daughters were happy
Very friendly service every time, free shuttle is a huge bonus, but the lounge area is nice enough to wait in for small jobs
A great bunch of guys, awesome service.. Jack & Mike are just great to deal with!
A great bunch of guys, awesome service.. Jack & Mike are just great to deal with!
All done. Each visit. Friendly staff!
Great dealership! Always helpful and reliable.
Very best dealership. Service department really takes care of the maintenance of my vehicle. All departments treat me like royalty .
Dont buy unless you're mechanically inclined, the "174 point inspection" means nothing. They only pass the safety no other inspection is done.
I dont like leaving bad reviews but in this case I believe it would be wrong not to. My name is David Fehr. After long debate on which vehicle to purchase I found one at Ledingham that would do. Now this is a 2015 Sierra with power trane warranty left. I am not a Mechanic but noticed that the engine oil cooler oil line(common) was leaking prior to purchase. Under warranty, still doesn't make sense why they wouldn't just do it as they can get reimbursed back from gm before selling to someone. But that's ok it is under the power trane warranty, I'll get it done close to home(wpg). I brought it in immediately to a dealership for oil line replacement and they saw that there was also large leak on transmission coolant line(1min look). I emailed ledingham immediately. I thought I was being fair by asking that they supply the part(supplied by them, $100.00 part) and I would pay for labour in Winnipeg when I get the oil cooler line done at the same time. Well no. They did not come to the table on it. I would say proceed with caution when purchasing from them. They obviously didn't do a thorough inspection and wont stand by what they sell. Id like to see what's on their "174"point inspection, obviously not the transmission coolant line. Go to a more reputable dealership that actually does a certified inspection! If I could post pictures of the leaks I would. I had no problem with bringing in the vehicle so they could see the leak and that it was my word. They said they would not cover the total cost. Only the 50 percent discount(cost of part to them). I plan on bringing this to BBB.
I was later contacted and they have provided the part! It was corrected.
Went for a drive and after talking with Roger Headings, sales consultant, I was very happy and came come with a 2013 Sierra 1/2 ton extended cab. Had a great experience and as they say ITS WORTH THE TRIP.
My Husband brought my truck here to be cleaned/detailed.
My truck (2004 Silverado SS) came from the auto-wrecker and lived in a junk yard for a couple of years before being purchased by my Husband.
Needless to say she was pretty nasty and stinky, being used as junk/garbage storage.
I was impressed at how lovely she looked after. Thank you! 😊
I love my Betty "The Bruiser" Nugs.
My Husband brought my truck here to be cleaned/detailed.
My truck (2004 Silverado SS) came from the auto-wrecker and lived in a junk yard for a couple of years before being purchased by my Husband.
Needless to say she was pretty nasty and stinky, being used as junk/garbage storage.
I was impressed at how lovely she looked after. Thank you! 😊
I love my Betty "The Bruiser" Nugs.
Always a pleasure to deal with Bill Hiebert in sales and was great to meet Matt Winkler as well.
Jack is the best I recommend u see him if u go there. He is not pushy gives u time to think. And is repectful to whatever u decide. Best sales guy ever. Ask for jack if u drop in. U wont be disappointed!!
Purchased a vehicle from Jack Neufeld 4 months ago. I never write a review until well after I have brought my vehicle in for service a few times to see if I still get the attention we deserve after the purchase.
Jack gave us Great service, very knowledgeable, not pushy, listened to what you wanted in a vehicle then suggested a shorter list to look at.
Went in for service this last time and it was fantastic service and maintenance. We were not brushed off knowing they already had our money. Actually felt like royalty. Great job. We will be back.
They will soak you...
We have bought both of our vehicles from Roger at Ledingham's. Great sales, relaxed with no pressure.
Jeff in the service department has taken care of any servicing and repairs/warranty work. The most reliable service department in Steinbach.
I always have 100% confidence in their work, and can always trust them with their pricing.
For our next vehicle, we will likely not even look anywhere else than Ledingham's.
Brought my vehicle in for an oil change and was helped by Dustin. He was very kind and helpful. Vehicle was left there all day and was super clean when I picked it up. I would recommend seeing Dustin for all services needed!
I was recommended to see Dustin at the Ledingham Service Centre in Steinbach. Very friendly and prompt service. Was not disappointed and will I go there again even though I do not live in the area. A big thumbs up for Dustin, would give more stars if it was possible!
I went in for an oil change and was helped by a lovely service advisor named Dustin. Not only was he helpful, he wasn’t bad on the eyes either. Unfortunately not single he was very knowledgeable and he even up sold me with a new air filter. I feel comfortable knowing that my car was in good hands and I’ll be safe on these winter roads. God bless Dustin. I thank you immensely!
Bought my 2017 Equinox here. Awesome place to buy a Car!
Great service. Nice sales people. Very friendly
Great service. Nice sales people. Very friendly