Car Brands with the Highest New Car Owner Satisfaction

J.D. Power ranks car brands based on levels of new vehicle owner satisfaction with quality and design.

The Automotive Performance, Execution and Layout (APEAL) Study carried out by J.D. Power and Associates examines new vehicle owners’ assessments of the design, content, layout, and performance of their new vehicle after 90 days of ownership. The study data provides manufacturers and suppliers with insight on quality and design satisfaction. The study is based on more than 90 vehicle attributes in 10 categories: Exterior, Seats, Interior, Driving Dynamics. Storage and Space, Engine/Transmission, Fuel Economy, Visibility and Safety, Heating, Ventilation, and Air Conditioning, and Audio/Communication/Entertainment/Navigation.


These are the brand rankings from J.D. Power's 2017 APEAL Study. Points are based on a 1,000-point scale.

Premium Brands

RANKBRANDPOINTS
1Porsche884
2Genesis869
3BMW855
4Audi854
5Mercedes-Benz851
6Lincoln849
Premium Brands Average845
7Cadillac843
8Lexus842
9Jaguar838
10Land Rover837
11Volvo836
12Infiniti832
13Acura812
Industry Average810

Non-Premium Brands

RANKBRANDPOINTS
1MINI838
2Honda820
3Ford819
4Chrysler815
5Ram815
6Nissan811
7Chevrolet810
Industry Average810
8Volkswagen809
9GMC808
10Kia808
11Buick805
12Subaru805
Non-Premium Brands Average804
13Dodge795
14Hyundai795
15Mazda793
16Toyota792
17Jeep773
18Fiat752
19Mitsubishi750

Courtesy of J.D. Power & Associates


These are the top 3 models per segment from J.D. Power's 2017 APEAL Study.

N/A = no other vehicle placed in the ranking for the segment

SEGMENTWINNERRUNNER UP2ND RUNNER UP
Small CarChevrolet BoltChevrolet SonicToyota Yaris
Small Premium Car

Audi A3 (tie)
BMW 2 Series (tie)

BMW i3N/A
Compact CarMINI ClubmanHonda CivicVolkswagen Jetta
Compact Sporty CarMINI CooperN/AN/A
Compact Premium CarAudi A4Infiniti Q60BMW 4 Series
Mid-size CarNissan AltimaHonda AccordKia Optima
Mid-size Sporty CarDodge ChallengerChevrolet CamaroN/A
Mid-size Premium Car

Audi A7 (tie)
Lincoln Continental (tie)

Volvo S90N/A
Mid-size Premium Sporty CarPorsche 911N/AN/A
Large CarKia CadenzaNissan MaximaDodge Charger

Small SUV

Kia Niro

Buick Encore (tie)
Kia Sportage (tie)

N/A
Small Premium SUVBMW X1Land Rover Range Rover EvoqueN/A
Compact SUVHonda CR-VNissan RogueBuick Envision
Compact Premium SUVPorsche MacanMercedes-Benz GLCBMW X3
Compact MPVKia SoulN/AN/A
Mid-size SUVNissan MuranoDodge DurangoSubaru Outback
Mid-size Premium SUVPorsche CayenneAudi Q7BMW X5
MinivanChrysler PacificaN/AN/A
Large SUVChevrolet TahoeGMC YukonN/A
Large Premium SUVCadillac EscaladeInfiniti QX80Mercedes-Benz GLS
Mid-size PickupHonda RidgelineGMC CanyonChevrolet Colorado
Large Light Duty PickupFord F-150Nissan Titan

Chevrolet Silverado (tie)
GMC Sierra (tie)

Large Heavy Duty PickupFord Super DutyGMC Sierra HDN/A

Courtesy of J.D. Power & Associates